You can accept it if you don't sign it. The consignee signed for the goods himself without inspection, and later found that the courier was damaged or the quantity of the goods was not equal, and the courier company was not responsible.

It has been made clear in the relevant provisions of the Postal Industry Standard for Express Delivery Service, which was officially implemented on May 12, 2002, that when delivering express mail to the recipient, the courier service personnel are obliged to inform the recipient in person to receive the express mail, and the recipient shall confirm the receipt after no objection. However, in practice, this provision has not been strictly enforced.

1, the courier will send it back to the outlet first, and the operator of the outlet will call the recipient first the next day, and then send the courier after contacting the recipient.

If you still can't get in touch, call the sender. After the sender can't contact, they will return the courier to the sender, but most courier companies will charge the sender's return fee again.

The extended information courier companies all said that if the recipient signs for the goods without inspection, and later finds that the courier is damaged or the number of pieces is not equal, the courier company will not be responsible. If the courier is collected by the courier collection point, the recipient should negotiate with the collection point to solve the problem.

As for the smart courier box, an industry insider said that according to strict service requirements, the courier needs to obtain the consent of the recipient before putting the package into the smart courier box. However, even so, there is still a time difference between the courier putting in the courier and the recipient picking up the delivery, which leads to the problem of safe connection of the courier.

Therefore, people in the industry suggest that after the recipient takes out the package from the smart express box, it is best to open the box for inspection on the spot. If there is something wrong with the package, contact the courier company as soon as possible. "Ordinary smart express boxes are equipped with cameras and remote networking. For the recipients, on-site inspection can protect their rights and interests to the greatest extent. "

According to industry insiders, the implementation of the "prior signing" rule means that the system is gradually improving for the express delivery industry, which can promote the sound development of the whole industry, and both enterprises and consumers should strictly implement it.