The annual 315 Consumer Rights Day is coming. On this day, many shopping malls and relevant departments will vigorously promote knowledge about consumer rights and hold corresponding activities. Below are five 315 Consumer Rights Day activity plans that I brought to you. I hope you will like them!
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315 Consumer Rights Day Activity Plan 1
1. Activity Background:
In recent years, businesses selling dishonestly have There are more and more incidents, and there are more and more incidents in which consumer rights are infringed, such as the incidents of poisoned milk powder and poisoned dumplings. Faced with so many tests, as a consumer, how to use legal weapons to protect your legitimate rights and interests has become increasingly important. Similarly, it is increasingly important for the majority of students living on campus to protect their legitimate rights and interests.
2. Purpose of the activity:
Contemporary college students will be the pillars of the modernization of the motherland in the future. Providing consumer education to college students will help promote civilized consumption methods and build a harmonious consumption environment and harmonious society. has great significance. However, some college students today have little social experience, little experience, and are eager to become financially independent, so they often become the targets of consumption infringements. Many college students have unhealthy consumption patterns, do not understand the law and do not know how to use it, and are often helpless when their rights and interests are violated. Therefore, the popularization of consumer legal knowledge and the cultivation of rights protection awareness are also important lessons for contemporary college students and are very important.
3. Activity theme:
Safe consumption on campus to protect the rights of you, me and others
4. Activity department:
Economics and Management College Youth League Student Union
5. Activity personnel:
All students of the School of Economics and Management
6. Activity location:
4 Teaching 108
7. Activity time:
7:30 pm on March 13, 20__
8. Activity content:
With With the theme of "Safe Consumption on Campus to Protect Rights for You, Me and Others", we conducted a survey on consumer awareness and rights protection awareness among all students in the college to understand students' views on consumption, their understanding of consumer laws, and possible consumer infringement incidents they may encounter. processing method.
9. Activity process:
(1) Preliminary preparations
(1) On February 26, the Self-Discipline Department will notify all departments of self-discipline to ensure that the system Form a group (at least 2 people) for the unit to display and popularize consumer rights content. The form can be a single PPT, short play, etc., or it can be in multiple forms. The content display can analyze different consumption types and consumption concepts, you can also draw on your own experience, typical cases, relevant legal provisions and expert opinions, you can also compare the same practice with different groups of people, etc. The time is limited to 10 minutes;
(2) The Self-Discipline Department designs a questionnaire (20 questions) on consumption (including online shopping) and consumption views;
(3) The Self-Discipline Department designs some consumer common sense and consumer law issues (PPT format), 20 regular questions, 1 additional question;
(2) Activity process
(1) Self-Discipline Department at 5:30 pm on the day of the activity and relevant personnel arrived and started setting up the venue;
(2) 6:30-7:30 Performers arrived to copy courseware and adjust the sound; guests and audiences entered;
(3 ) The questionnaires will be distributed at 7:15, and instructions will be given to hand the questionnaires to the stage after the end;
(4) The event officially starts at 7:30 (leave 40 seconds between the performances of the 5th and 6th departments) (interval time of about minutes);
(5) (Between the performances of the 5th and 6th departments) conduct a knowledge quiz with prizes. Each department sends two representatives to the stage for a quiz (audiences are encouraged to come on stage). The content is about consumer knowledge and consumer law. The questions are divided into must-answers and quick-answers (show of hands). The first, second and third prizes will be awarded based on the scores. There will be 1 first prize, 2 second prizes, and 3 third prizes. Prizes will be awarded. Each question is limited to 2 responses. If no team can answer the question, the opportunity will be given to the audience or guests in the audience, and a prize will be awarded for the correct answer (only once);
(6) Finally, the outstanding display team will be selected by the guests’ scores and the scores will be awarded. The first, second and third prizes will be awarded. There will be 1 first prize, 2 second prizes, and 3 third prizes, and corresponding equivalent prizes will be awarded; the remaining majors will receive participation awards and prizes will be awarded;
(7) Collect the questionnaires and analyze them (The results can be reflected in the publicity section);
(8) Activity summary.
10. Personnel Arrangement
①. The Self-Discipline Department shall plan activities and allocate work, design questionnaires and set questions, purchase prizes and determine the order of display for each department ( Determined by drawing lots by the department’s self-discipline director); the department’s self-discipline will prepare event notifications (including sequence notifications) to remind students participating in the preparation progress. If there is any situation, immediately communicate and coordinate with the self-discipline department and assist on site (such as informing students of preparations and awarding participation Prizes for Q&A with classmates);
②. The Propaganda Department will prepare a publicity section;
③. The External Relations Department will do a good job in sponsoring (mineral water, etc.);
< p> ④. The editorial department will do a good job in reporting;⑤. The Youth League students of the School of Economics and Management will do a good job in assisting;
⑥. The Self-Discipline Department will do a good job in awarding the final prizes.
315 Consumer Rights Day Activity Plan 2
1. Activity Theme
Consumption safety enters the campus to create a safe and secure consumption environment and protect the safety rights of students
2. Activity Background
In recent years, our consumers have experienced a lot. Whether it is poisonous dumplings or poisonous milk powder, not to mention the poisonous milk incident, it is enough to scare every consumer. However, one wave has not subsided, another wave has arisen, and now the Mengniu O·MP problem has arisen again. Faced with so many tests, as a consumer, how to use legal weapons to protect your legitimate rights and interests has become increasingly important. Especially in our environment at Hunan University where there are no walls or gates, we have more opportunities to contact the outside world. In other words, the chance of being victimized is also greater. Therefore, we can know how to use legal means to protect ourselves in this environment. legitimate rights and interests are even more important.
3. Purpose of the activity
Contemporary college students will be the pillars of the modernization of the motherland in the future. Providing consumer education to college students is helpful for advocating civilized consumption methods and building a harmonious consumption environment and harmonious society. important meaning. College students have little social experience, little experience, and are eager to become financially independent. They often become the main targets of illegal pyramid schemes. In recent years, a series of pyramid schemes that have occurred on university campuses have not only disrupted the normal teaching order of universities, but also seriously affected to the physical and mental health of college students. Many college students have unhealthy consumption patterns, do not understand the laws and usage, and are often helpless when their rights and interests are infringed upon. Therefore, it is necessary to severely crack down on MLM activities, block MLM activities in accordance with the law, let the law enter university campuses, and prevent MLM activities from bringing negative consequences to the study and life of college students. Infringement has become a major issue that all sectors of society must pay attention to. We hope to use the power of the Industrial and Commercial Bureau and the Consumer Association to strengthen the publicity of consumer rights, improve students' awareness of consumer rights protection, understand the law, and learn to correctly safeguard their legitimate rights and interests.
4. Arrangement of event formats
1. Film display
2. Rights knowledge exhibition
3. Signature activity
4. Publish the proposal
5. Pre-event publicity
1. Online publicity: Renren, QQ
2. Other publicity: posters, Banners and flyers
6. Specific arrangements for the event
(1) Film display activities
1. Preparation
(1) Production Posters and flyers are posted and distributed in major teaching buildings and dormitories
(2) Make exhibition boards and hang banners to properly publicize this event.
(4) Make necessary preliminary preparations for the upcoming activity format. Such as venue application, venue layout, host invitation, etc.
2. Event time
On the evening of March 15th, the specific start time will depend on the event.
3. Specific content of the activity
(1) Small lectures: With the theme of "Consumption Safety Entering Campus", the host or staff will serve as the lecturer and have face-to-face meetings with the students. Communication and presentation contents may include:
A. Promote and explain relevant knowledge of the "Consumer Rights and Interests Protection Law".
B. Explain the purpose and importance of this activity.
C. Answer the difficult questions that students encounter in their daily consumption.
(2) Film and television publicity: Play a classic movie related to consumer rights protection, so that everyone can benefit from it and dare to stand up and defend their rights instead of silently enduring being cheated.
(3) Material promotion: Introduce to students the purchase and identification of food, characteristics of counterfeit and shoddy products and other consumer knowledge and rights protection methods, distribute relevant laws and regulations promotional materials, or you can write some relevant We assist in the distribution of articles on food purchasing and identification, and the characteristics of counterfeit and substandard products.
(5) On-site consultation: During the interactive time, students can receive on-site questions and answers.
4. Later stage of the activity
(1) Find relevant departments to provide an effective solution for students to safeguard their rights and interests within the university.
(2) Get in touch with other departments in university towns that have the same university nature as ours, and with the help of the industrial and commercial departments and consumer associations, launch a consumer rights protection campaign in university towns to expand this The impact of field activities.
315 Consumer Rights Day Activity Plan 3
1. Guiding Ideology
With the purpose of protecting the legitimate rights and interests of consumers, and "joint hands to achieve smooth governance" The theme of the year "Enjoy Consumption" is the main line, with innovative consumption rights protection work and improvement of rights protection efficiency as the driving force, promoting rights protection, advocating integrity, guiding consumption, and serving regional development.
2. Main contents
1. “Explain the law with cases” and carry out extensive publicity and education on consumer knowledge
(1) Incorporate typical cases in daily work , consumer knowledge, business announcements and other work are carried out simultaneously in QQ groups, "__ Industry and Commerce" WeChat public platform, Weibo and other online media;
(2) Strengthen cooperation with "China Consumer News", "China Industrial and Commercial News", "China Consumer Magazine", "Dazhong Daily", "Qilu Evening News", "Qilu Consumer", "__ Evening News", "Shandong Morning News", "Today__", "Shandong Satellite TV", The cooperation with print media such as "__ TV Station" and "__ TV Station" conveys the dynamics of __ consumer rights protection and promotes the positive energy of rights protection for the people.
2. Carry out rights protection business training for consumer rights protection staff
The training content is:
Knowledge of new consumer rights laws, typical case analysis, rights protection work skills and consumers Rights protection law enforcement and case handling.
The specific arrangements are:
On the morning of March 3, in the comprehensive conference room on the sixth floor of the District Industrial and Commercial Bureau, the Secretary-General of the Consumer Protection Committee gave a lecture, and all the staff of the District Industrial and Commercial Bureau participated in the study.
3. Conduct knowledge lectures on "New Consumer Law and After-sales Service" in commercial enterprises
The training content mainly includes:
Knowledge of new consumer law and dispute settlement practices , after-sales service knowledge and product quality management, etc., are taught by the Secretary-General of the District Consumer Protection Committee.
The specific time and place arrangements are:
(1) On the afternoon of March 2, at __ Guangzhou Fabric Art Firm
(2) March 5 In the morning, we sold __ diandian maternity and baby products
(3) On the afternoon of March 5, we sold them at Ginza Mall Taoyuan Store
4. Carry out "New Consumer Law" and "New Consumer Law" in colleges and universities Knowledge lecture on "Combating and Preventing MLM"
The training content mainly includes:
Knowledge on new consumer laws, knowledge on combating and preventing MLM, etc., organized by the District Consumer Protection Committee, Bureau of Fair Trade, and Nanying Branch , Nanjiao Branch organizes teaching and publicity activities.
The specific time and place arrangements are:
(1) March 11, at __ Vocational College
(2) March 13, in Shandong Light Industry Vocational College
5. Carry out "rectification of business behavior in the field of household automobile sales" summary and business training
Activity content:
Summarize rectification activities and carry out automobile Lectures on three guarantees, illegal behavior prevention, service and dispute resolution skills.
The specific time and place arrangements are:
On March 12, in the conference room on the sixth floor of the district bureau, the participants were sales managers and customer service staff of automobile sales companies (4S stores) in the district manager. The Secretary-General of the Consumer Protection Committee summarizes and teaches, and the Southern Suburbs Branch is responsible for convening personnel and arranging the venue.
6. Each Consumer Protection Committee branch will carry out publicity activities in its jurisdiction during the event.
Each branch should adapt to local conditions and carry out consulting service activities in schools, enterprises, communities and rural areas, and actively carry out Activities such as sending laws to the countryside and bringing consumer education to schools, classrooms and villages, and effectively provide consumer rights protection services. Rural branches mainly focus on on-site publicity at large gatherings. Specific activities are implemented by each branch separately.
7. On-site publicity and consultation activities on the anniversary
Event time: 9:00-11:00 am on March 14th
Event location: International Furniture Convention and Exhibition Center (No. 2573 Zhoulong Road, __ District, __ City)
Participating units:
District Consumer Protection Committee, District Industrial and Commercial Bureau, Quality Supervision Bureau, Health Bureau, Price Bureau, Pharmaceutical Supervision Bureau, Tobacco Monopoly Bureau, Justice Bureau, Post Office and other departments.
Activity format:
Based on the actual situation of the unit, each unit organizes business personnel to set up a publicity consultation desk on site to accept public consultation and handle related complaints on site.
8. Organize "3.15" volunteers to participate in publicity and consultation activities
Organization and implementation:
(1) Xicheng Branch organizes elderly consumer rights protection volunteers in ancient shopping malls The service team participated in the activities;
(2) The Nanjiao Branch organized consumer rights protection volunteers from Shandong Light Industry Vocational College to carry out publicity and consultation activities;
(3) The Nanying Branch was responsible for organizing __ Consumer rights protection volunteers of college students from vocational colleges carry out publicity and consultation activities.
9. Carry out integrity management initiative activities for enterprises in furniture, catering, trade circulation, automobile sales, etc.
Activity format:
Screen and identify companies with integrity commitments, and coordinate participation On-site activities: organize on-site signing of proposals, awarding of license plates and other related activities. The commitment letters of the four major categories of enterprises and the list of participating commitment units will be broadcast on a rolling basis on "__ TV Station", published in the special page of "Today__", and sent through mobile phone text messages from China Mobile, China Unicom, and China Telecom.
Organization and implementation:
(1) District Consumer Protection Committee and District Food and Drug Administration screen and identify 30 catering service companies;
(2) District Consumer Protection The committee, together with the District Commerce Bureau and each Consumer Protection Committee branch, screened and identified 20 commercial and trade circulation enterprises;
(3) The District Consumer Protection Committee and each Consumer Protection Committee branch screened and determined 30 furniture production and operation enterprises;
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(4) The District Consumer Protection Committee and each Consumer Protection Committee branch screened and determined 10 automobile sales companies (4S stores).
10. Famous Enterprise Consulting Service Activities
Conditions for participating enterprises:
"Consumer Satisfaction Unit", "Double Top Ten" Unit, "Double Base" Enterprise, "Contract-abiding and Credit-worthy Enterprise", "Well-known and Trademark Enterprise", etc.
Activity method:
Relevant enterprises will set up complaint consultation service desks in their own units and at the event site to accept consumer complaints and provide consulting services.
315 Consumer Rights Day Activity Plan 4
Activity Goals
1. Understand 3.15 and know how to protect your legitimate rights and interests.
2. Organize food to find out and classify fake and inferior products.
3. Understand the harm of counterfeit and inferior products to us, and stimulate children's enthusiasm for fighting counterfeiting.
2. Activity preparation
Scenario layout (supermarket), PPT teaching pictures or videos
3. Activity process
1. Shopping The supermarket leads to the topic.
"Little Bear Supermarket is open, and we invite children to go shopping."
Teachers and students *** go to the supermarket together, and the children choose their favorite foods.
Introduce the topic by visiting the supermarket, and at the same time arouse children's interest in this lesson.
Children check the quality and shelf life of the food they buy.
Children can check the food they buy on the premise of knowing the shelf life, and help children consolidate the knowledge they have learned.
2. Watch PPT or animation to understand the adverse consequences that fake and inferior products bring to us.
Children look at the PPT and talk about what they see.
Attract children's attention through pictures and let them know the harm of counterfeit and inferior products to us.
Watch the PPT pictures again, and the teacher asks questions to help the children understand the content.
"Why is the mouse's head so big? (Because it drank fake milk powder)
"Why are the thorns on the hedgehog gone? (Because it used fake shampoo) )
"Why is the pig's trunk as long as an elephant's trunk? (Because cosmetics of substandard quality are used)
Ask the children to talk about their reaction after seeing fake and inferior products. Impressions.
"What do you think of the adverse consequences these shoddy products have brought to us?"
After watching the pictures, the children felt that these shoddy products have brought us I expressed a lot of my thoughts about the adverse consequences, and I sympathized very much with the consumers who suffered.
Teacher summary: Fake and inferior products have brought a lot of harm to our lives, seriously harming our appearance and health. It also threatens our lives. Therefore, when shopping, we must carefully check the quality and shelf life of the product before purchasing.
3. Discuss how to deal with buying fake and inferior products?
Ask the children to talk about their feelings and how to deal with buying fake or expired products.
"We just went to the supermarket and some children bought fake products. How did they feel?"
“What should we do if we buy counterfeit products?”
“What should we do with these things?”
“If the staff won’t help us replace them with new ones What should I do with the product?”
Based on existing experience, we will discuss how to deal with fake and inferior products. Some children said that they would throw it away, give it away, sell it, ask the staff to exchange it with a receipt, etc.
The teacher explains the relevant knowledge of 3.15 Consumer Rights Day
“If we buy a fake product, we can go to the staff to exchange it. If the staff ignores us or does not help us. If we change, we can call the consumer association to file a complaint to protect our legitimate rights and interests. ”
Through discussion, the teacher told the children another way to protect their own interests-complaining to the consumer association, which increased the children’s life experience and made them know how to safeguard their legitimate rights and interests.
< p> Watch the video to see how Consumers Association staff deal with counterfeit products."Then do you know how the staff of the Consumer Association deal with these fake and shoddy products?"
"What did you just see?" (The staff used fire to destroy the shoddy products. )
In this link, the children guessed how the staff dealt with counterfeit and shoddy products, and finally told the children how the staff dealt with it through a video.
4. Help Little Bear check the food in the supermarket.
The teacher explained the operation requirements:
"We need to find out the expired food and put it in the recycling bin next to it, and then put the food on the shelves according to type." (You can press Candies, potato chips, biscuits, beverages, etc.)
Children’s operations are guided by teachers.
Teachers and children inspect the safety of food together.
Children review the concept of shelf life and classify foods according to their types. At the same time, it also strengthens the good habit of young children to carefully check the quality and shelf life of goods when shopping to prevent buying fake and shoddy products.
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In the extension activities, children should not handle these fake and shoddy products casually to prevent bad people from taking out these fake and shoddy products to deceive others. Therefore, it must be completely destroyed during disposal, and do not let bad guys harm other consumers again.
315 Consumer Rights Day Activity Plan 5
In order to further implement the work requirements of the provincial and municipal industrial and commercial bureaus and consumer committees, closely follow the theme of the 2022 Consumer Rights Year "Quality Consumption" "Good Life", publicize and implement the "Consumer Rights Protection Law" and other laws and regulations, vigorously advocate honest management, effectively create a safe and comfortable consumption environment, advocate the concept of quality consumption, create a quality consumption atmosphere, and hold the "3 ·15th International Consumer Rights Day" publicity activity, this plan is specially formulated.
1. Purpose of the event
Focusing on the annual theme of "Quality Consumption for a Better Life", establish the concept of "consumers first", listen to the voices of consumers, pay attention to consumer demands, and vigorously advocate Operate with integrity, effectively create a safe and comfortable consumption environment, advocate the concept of quality consumption, and create a quality consumption atmosphere.
2. Activity Theme
"Quality Consumption for a Better Life"
3. Activity Time
March 14-15, 2022 Day
4. Activity location
Dongxing urban area, schools, markets, towns, shopping malls, and communities.
5. Event organization
Sponsored by Dongxing District Industrial and Commercial Bureau and Dongxing District Consumer Council. In order to strengthen the leadership of the activities, a leading group for the publicity activities of Dongxing District to commemorate the "March 15 International Consumer Rights Day" in 2022 was established. The leading group has an office, and the office is located in the Dongxing District Consumer Rights Protection Committee Office (list of leading group members See attachment 1). All industrial and commercial offices and consumer committee branches should formulate corresponding activity plans, clarify tasks and division of labor, strengthen coordination and cooperation, and ensure the implementation of activities.
6. Activity content
(1) Promote and implement the "Consumer Rights and Interests Protection Law", "Measures for Punishments for Infringement of Consumer Rights and Interests" and knowledge of relevant laws and regulations;
(2) Organize relevant units and enterprises to carry out the "Five Advances" activities for consumer rights protection knowledge in schools, towns, markets, stations, and communities.
(3) Organize relevant member units to carry out publicity activities on relevant laws, regulations and consumer rights protection knowledge, accept consumer consultation and complaints on-site, resolve consumer disputes in a timely manner, and maintain social stability.
(4) Guide relevant units to carry out "3·15" commemorative activities.
7. Activity Arrangement
From March 14th to 15th, relevant units and enterprises will be organized to carry out the "Five Advances" activities on consumer rights protection knowledge in schools, markets, towns, streets, and communities. .
8. Activities Requirements
The activities to commemorate the "March 15 International Consumer Rights Day" cover a wide range of areas and are closely related to the production and life of the people. It is a major event for consumers in the region. , in order to effectively carry out the "3·15" series of publicity activities in 2022, several requirements are put forward:
(1) Enhance the overall concept, uniformly follow the time arrangement, and actively coordinate relevant units and enterprises to carry out publicity activities ;
(2) Organize all forces to go deep into towns, communities, schools, and markets on the day of the "3·15" event, get close to consumers, set up consultation points, and accept consumer consultations and complaints on-site. Carry out publicity activities by printing and distributing relevant laws and regulations;
(3) Vigorously publicize and create an atmosphere, strengthen cooperation with the media, widely publicize the "3·15" activities, and vigorously create a good trend of quality consumption;
(4) Actively accept consumer inquiries and complaints, resolve consumer disputes in a timely manner, and maintain social harmony and stability;
(5) Comprehensively collect and carefully summarize the "3·15" activities.
All industrial and commercial offices and consumer committee branches will report the status of the "3·15" series of publicity activities and related pictures to the district consumer committee before March 15-16.
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