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What if ActiveX controls can't be installed?
1. First, we open the computer desktop, click the system icon in the lower left corner of the desktop, and click to start your ie browser.

2. After entering the browser home page, we find and click the Tools option in the menu bar at the top of the interface.

3. Then we select the Internet option in the drop-down menu of tool options.

4. Then we will enter the Internet options setting interface, and click Security Options in the menu bar at the top of the interface.

5. Then, we click the Custom Level option under the Security tab.

6. Then we check the download of signed Activex controls and download of unsigned Activex controls as enabled, click OK in the security level selection, and then restart the computer to solve the problem that ActiveX controls cannot be installed.