First, Personal annual work summary Format
The general summary format consists of four parts: title, preface, main body and ending.
The title is the name of the summary. Sometimes, the main content and nature can be titled. If you can't summarize, learn from Lai Ning's experience. Here are two titles.
preface. The preface is written in various ways, some of which outline the changes and main achievements; Some introduce the basic situation; Some summarize the purpose, methods and so on.
the subject is the core part of the summary.
ending degree.
second, the summary should be realistic.
When writing a work summary, you should be honest and responsible. You can't do perfunctory things, brag about yourself, fabricate facts, and practice fraud.
Third, the structural form of summary
There are four common structural forms of summary:
One is the item type, which is divided into first, second and third articles in a certain order and written down one by one.
the second is a three-stage form, which first gives a general account of the contents of the summary and shows the basic views; Then describe what happened, and at the same time cooperate with the discussion and make a preliminary analysis; Finally, some experiences, experiences and existing problems are summarized.
the third is itemized, that is, not according to the development order of events, but writing down the things done in several projects, that is, several categories, one by one, and writing down each type of questions in three orders: first introducing the basic situation, then describing the incident, and then summarizing the experience and problems.
the fourth is rambling. If you introduce your learning experience to others, you can use rambling to slowly describe your practice, knowledge and experience.
Each method has advantages and disadvantages. You should choose from your own reality, or you can create other forms. Personal summary can't be successful overnight. Review your life more, write and summarize what you think is successful, and improve your writing level. Just modify it as above. Personal annual work summary model essay 1
2xx years have passed in a blink of an eye, and with the concerted efforts of superior leaders and employees, I have successfully completed various security service tasks assigned by the company and customers in the first half of this project.
1. In terms of labor discipline, in order to improve the quality of security service, earnestly safeguard our company's interests and show our company's good image, ensure that the service unit has a normal working order, prevent all kinds of emergencies, and provide a good working environment for customers, we strictly implemented the rules and regulations of the security company in the first half of the year, and strictly implemented the relevant and feasible reward and punishment regulations. Through the implementation of the reward and punishment regulations, some employees with incorrect attitudes and lazy work were encouraged to work. Only in the first and second quarters, we organized 8 class hours of fire fighting training and 144 class hours of business skills training for employees, and organized 2 fire drills, which enabled each employee to master fire fighting knowledge, business and operation skills skillfully, and also drafted various emergency plans.
second, timely check, supervise and carry out relevant housekeeping training in environmental sanitation and dormitory housekeeping, so that employees can consciously develop the good habit of irregular cleaning of regional sanitation and standardized housekeeping.
Third, we should also strengthen security precautions, enhance the sense of responsibility of security personnel, and check their work from time to time to see if they develop good work habits. First of all, the camera monitoring room regularly checks the equipment and records, and the record filling is not true and strict. Through strict management, every employee has a sense of responsibility and responsibility. Of course, some employees often have a rebellious attitude towards their work, and even become lazy. We didn't punish them first. First, we strengthened training and communicated patiently. At the same time, we turned the lazy situation around by organizing many pre-class meetings and one-on-one communication.
iv. business development: from the beginning of this year to the present, two projects have been expanded one after another, and eight people have been added. These achievements are due to the strict management of the hotel. The management of the hotel is the front card of the region, and only good service quality can attract a large number of customers. Among them, quality, image, service consciousness and quality are indispensable. Only if these three things can be maintained for a long time can they attract a large number of customers' attention and there will be a large number of "buyers".
In the past year, great changes have taken place every day. In the first and second quarters, as the security department, we cooperated with Party A to welcome the inspection for more than two times. The inspection departments mainly included the fire brigade, the district safety supervision bureau, the public security detachment and the internal security office of the district branch bureau. * * * 3 problems were found and rectified on the spot, and the main problems were. Actively cooperate with Party A in the work, and assist Party A to deal with problems in time, which has been recognized by the customer's leaders in this respect. At the same time, the client side will give work affirmation to our security company.
Of course, it is good on the whole, but there are still some shortcomings in the actual work:
Security guards still don't know enough about the "security code of conduct". If an individual security guard has a dispute with a guest who doesn't cooperate with the security guard to guide the safety exit during his duty because he doesn't listen to the security guard's instructions, the image of the security guard has been seriously affected, and the purpose of "not fighting back, not swearing back" and the purpose of customer first have not been achieved. If there is any problem that can't be handled, it should be reported in time and solved by the superior. In view of this, the staff's code of conduct, service awareness, and various rules and regulations must be accompanied by training every month to achieve perfect management requirements.
the above is a summary of my work. please criticize and correct me. Annual work summary has been a model essay for 2
2xx years, which is about to pass. In the past year, I have successfully completed various tasks according to the division of responsibilities. Starting from my actual work, combined with my usual work situation, I would like to summarize and report as follows:
1. Strengthening theoretical study and promoting the construction of political thought and work style
Since my work, I have been strict with myself from all aspects. On the one hand, I have been working hard at the 18th National Congress of the Communist Party of China, the Third Plenary Session of the 18th CPC Central Committee and the National People's Congress, learning from Scientific Outlook on Development, increasing my talents, and on the other hand, I have been working hard to do my own work and accumulate work experience. Always pay attention to the coordinated development of all aspects of yourself, exercise your abilities in all aspects, promote the promotion of political thought, do a good job in social security card service, and make yourself a staff member with excellent political quality.
2. Excellent completion of various tasks
1. According to the post requirements, I earnestly perform my post responsibilities
I am an ordinary staff member of Hongqiao Sub-district Community Service Center, and my daily work is mainly responsible for the renewal service of the newly-opened Senior Citizen Card. This year, under the correct leadership of the superior leaders of Hongqiao Sub-district Community Reception Center, according to the post requirements, I have carried out the social security card service in various forms, regardless of the high temperature, hot summer and cold winter. This year, our window accepted 627 social security cards for the masses, including 35 for -6 years old, 245 for senior high school and primary and secondary schools, 318 for the elderly, and 6932 for the acceptance and renewal of residence permits. Excellent completion of the task assigned by the superior.
2. Understanding of the focus of the renewal of the service for the elderly card
As the residents of Shencheng, the community of the Expo Park, how to greet this grand event as masters is really a problem worthy of our serious consideration in Hongqiao Sub-district Community Service Center. Therefore, under the call of community Expo publicity, our Hongqiao Sub-district Community Service Center launched the activity of "promoting the spirit of Expo ownership" in combination with its own work position with the working attitude of "smiling, sincere and serving attentively" in the newly-launched renewal service of the old-age card.
The acceptance time for renewal of the card for the elderly in our street community outlets is from 9: to 16: 3 from Monday to Friday. Cardholders must bring their own card for the elderly, and those entrusted to others must bring their card for the elderly, ID card, written power of attorney signed or sealed by the cardholder and ID card of the agent. And my job is to be responsible for the renewal service of the card for the elderly. At work, I deeply realize that the focus of the renewal service of the card for the elderly is to grasp the smile, service, details and attitude. To sum up, it means "strengthening the improvement of one's own quality, finding problems in work, dealing with them in time, innovating ideas, strengthening confidence, being fast and efficient, and devoting oneself wholeheartedly to social security services." At the same time, under the organization of the community center, I have enhanced my sense of pride and responsibility by watching feature films and training in civilized viewing. I hope to take this opportunity to carry forward the spirit of ownership, actively participate in the actions of the participants of the Shanghai World Expo, serve the Expo, and make my due contribution to making it a successful, wonderful and unforgettable Expo.
Highlights of work in 2xx
Solve problems for the masses with your love, sincerity and patience. Patiently and carefully do a good job of each card issuer, firmly establish the idea of "a small social security card connects thousands of people", and do everything possible to let the citizens run less than once and make less phone calls according to the actual situation of the community, and actively help them solve their difficulties, resolve their doubts and eliminate their worries. To this end, I require myself to supervise and check every job in place to ensure that the interests of the elderly residents in Shencheng are put first. In my 2xx work, I also deeply realized that to be an excellent social security worker, all services must be based on the residents themselves and put themselves in their shoes, so as to win the understanding and recognition of the residents in Shencheng community. While meeting the general needs of community residents, we should consider the potential needs of the elderly residents in Shencheng in advance and design service measures that meet the expectations of the elderly residents in the community, so as to make our best efforts to better serve the residents.
In short, in the future work, we will strive to explore more new ways to better serve the elderly residents in Shencheng, and work with other colleagues to better carry out the renewal service of the elderly card, so as to contribute to the prosperity and development of Shencheng. Annual work summary model essay 3
2xx years will soon pass, and the past year has been another year of growth and harvest for me. It has been one and a half years since I came to the company in a blink of an eye. When I first entered the real estate industry, I felt as at a loss as a headless fly, but after a year of study and tempering, with the help of leaders and colleagues, I have grown a lot and gained a lot, so as to further understand the industry.
Since the sales of xx Xinglong Store began in October this year, the sales were very unsatisfactory at the beginning. The large size of the store, high total price and immature market may restrict the sales to a certain extent, but these are external reasons, and the company leaders are also trying to improve them for these foreign reasons. I also have a lot of problems, mainly because my sales and communication skills are not very mature. However, after I came to Liu Jingli in June, I gave us patient training, carefully guided everyone's customers, and checked every customer. In September, I finally got something. In the week before the eleventh, I finally got results and sold a set, but I didn't participate too much because of the particularity of customers. I didn't learn much negotiation skills from this customer, and I didn't have enough confidence in myself. At the end of November, I sold two more sets. This customer participated in basically the whole process and learned a lot from the sales, such as the return visit of the previous customer, the matters needing attention in the mid-term negotiation process, the signing of the contract in the later period and the procedures for the final customer to need a loan, but not all interested customers finally clinched the deal. In the process, many customers watched it many times before and after, and finally they didn't close the deal for one reason or another, but they didn't feel depressed about it, because as a salesman, selling things is the goal, but it's not the most important thing. We should be friends with customers, think from their standpoint, and let customers become our potential customers.
I have experienced a lot and gained a lot from the sales of shops during this period. I have my own summary:
1. First of all, it is essential to have confidence in your own products, be familiar with your own products and be familiar with the surrounding markets. For some customers' unreasonable demands, we should dare to refuse customers and highlight the value of our shops.
2. Secondly, we should always think from the customer's point of view, for the customer's ability and economic strength is not very strong, there is no need to force it, but to understand it. For customers' questions, we should answer them in the shortest time, eliminate customers' questions, and let customers feel that we are like relatives.
3. Thirdly, we should not be discouraged from the customers who have not made a deal. On the contrary, we should keep a good attitude, which is the most basic quality that a salesperson should have. Moreover, we should screen the important customers as our future maintenance objects, send blessings to customers every holiday, and indirectly promote our products.
4. Finally, we should play the spirit of not being afraid of hardship. If a customer goes to see a house, we must actively introduce our products. We must keep up with the after-sales service in the later period. For the customers who have already purchased, we must try our best to assist in completing the later procedures, because although the house is sold, good after-sales service may bring us more customers.
For the China Impression Project, considerable progress has been made this year. At present, the project has started. As a member of the sales department, I have the honor to participate in the promotion meeting and preliminary preparation work in Liuliu Salt Plant. Through the efforts of the leaders and all the staff, I finally took the first step. According to the preliminary calculation, about 3 sets of Liuliu Salt were purchased, and with the welfare room in the company, the total sales was about 5 sets. Our sales staff are very proud of this, and they have increased their self-confidence and confidence in their own products. Everyone < P > is now United and confident that they can sell the remaining houses on the opening day.
some time ago, the group purchase of the company took the lead in choosing a house. In order to ensure that there were no problems in the process of choosing a house, the company leaders studied and solved the possible problems after several simulations, giving customers the maximum time to choose a house. For such a responsible leader, as salespeople, we can only do our best to cooperate with the work. Finally, with the efforts of the leaders and salespeople, the company's house selection was successfully completed. I am very proud to work in such a company, and I will do my best for the company, because I firmly believe that as long as the company is United, its prospects will be even more brilliant.
The above is a summary of my work since 2xx. Please criticize and correct my shortcomings, so as to make better growth and progress! Personal annual work summary model essay 4
is a subtle acceptance of the word work. As a student who graduated from a college for a short time, I lack social experience and work experience, so I should learn more and ask more questions and make more efforts than others. in the company