In our ordinary daily life, we have more and more opportunities to use letters of commitment. Letters of commitment are usually contracts that are required to be concluded in writing, and the commitment must also be in writing. Still confused about the commitment letter? The following are 8 service commitment letters that I have collected and compiled. I hope they can help you. Service Commitment Part 1

To: _________

We understand that as a well-known real estate development company, your company’s after-sales service is the key to maintaining and improving a good brand. . In order to cooperate with your company's customer service work, and at the same time to reflect our company's willingness to cooperate well with your company, according to the spirit of the bidding documents and contract related to the project warranty and warranty period provided by your company, if you Our company won the bid for the company's ________ project, and our company will solemnly promise the maintenance services to your company as follows:

1. First of all, our company will abide by the terms of the contract and bidding documents, guarantee quality, and Ensure that all work materials within the scope of project responsibilities are completed in quantity and on schedule, and perform warranty obligations in accordance with the contract.

2. For quality maintenance that occurs during the warranty period due to our company, our company will bear all the costs of the maintenance itself, and will compensate the owner at 10% of the maintenance cost, and 10% of the compensation and maintenance costs. It will also be deducted from our company’s warranty money.

3. During the project warranty period, if the project requires maintenance due to reasons within the scope of our company's construction responsibilities, our company will send the maintenance and rectification plan to your company according to your request, and according to your requirements The maintenance plan confirmed by your company will be repaired according to the time required by your company. If our company fails to repair according to the above requirements, your company has the right to entrust any professional repairer to carry out repairs. The cost will be independently verified according to the professional repairer's pricing and will be directly from us. It will be deducted from the company's project settlement payment, warranty money or any payables to be paid to our company.

4. When the professional maintenance dealer dispatched by your company is performing repairs, our company will ensure that we provide support, help and explanation in terms of materials, technology, preliminary construction status, etc., to help them quickly and efficiently. Repairs done with quality.

5. The calculation method of engineering maintenance costs for the professional maintenance providers dispatched by your company shall be calculated independently according to the pricing and fees of the professional maintenance providers. Our company agrees that your company can directly deduct it from our company's project settlement payment, warranty money or any payables to be paid to our company. We fully believe that your company will take a fair and impartial stance when handling fee payment issues.

6. During the project warranty period, if your company notifies (either in writing or by phone) that our company is responsible for the maintenance of a certain task, our company will carefully follow the instructions of the relevant personnel of your company. Requirements in terms of scheduling, dress, etc., to provide considerate service and be available on call to ensure the quality and effect of engineering maintenance.

7. Due to the quality of our company’s projects, residents have made claims for expansion of the repair area and other claims. Our company authorizes your company to negotiate with the owners with full authority. Your company has the right to make the decision. The results of the negotiation will be approved by your company’s representative and It will take effect once signed by the owner and will be unconditionally confirmed by our company. The cost of a claim will be paid directly in cash by our company and shall not be withdrawn from the warranty fund. If our company refuses to compensate, your company has the right to deduct the compensation fee from the warranty money, and withdraw 25% of the claim fee from the warranty money as liquidated damages, as your company's management fee for handling complaints and reputation compensation.

8. During the warranty period, if any maintenance service quality (including physical quality, service work quality and maintenance progress) problems that damage your company's reputation and brand occur during the warranty period, we will be responsible for Our company assumes all responsibilities, and all costs incurred by your company in sending professional repairers to perform repairs will be borne by our company.

9. During the project warranty period, our company will comply with your company's requirements and send out sufficiently high-quality maintenance and management personnel to take charge of the maintenance work, and will hand over the list to your project when the warranty begins. Department and Property Management Office.

10. For maintenance service etiquette education for maintenance personnel, in addition to your company's possible training, our company will also send people to train maintenance and management personnel in etiquette, dress, etc., and arrive at your company to provide maintenance services and standardized management requirements for managers. If your company conducts training, our company will actively cooperate with the training work of the relevant departments of your company. During this period, our company has fully considered the possible loss of work, transportation expenses, washing fees and additional expenses for our relevant personnel.

11. The property manager entrusted by your company during the warranty period will be recognized by our company as the maintenance notice issued by our company (which can be in writing or by phone). Our company will comply with all maintenance notices issued.

This "Maintenance Service Commitment Letter" is an attachment to the contract and will be reflected in the contract. Our company fully considered this factor in the quotation and no longer has any doubts about it.

Bidding unit: (Chapter)

Legal person in charge or principal:

Date: Service Commitment Letter 2

Our Company Solemn commitment:

1. The consumables and equipment provided by our company must be brand-new products approved and certified by the State Food and Drug Administration, and the quality specifications and technical requirements comply with relevant national standards and regulations;

2. Supply response time: After receiving the delivery notice, the hospital will deliver the items requested by the hospital to the designated location within hours; if the goods do not arrive beyond the time without special reasons, the hospital will completely terminate the supply. Contract;

3. All consumables and equipment sold by the company are provided with after-sales service. After-sales service contact person:, Contact number: After-sales service resident address:

4. All goods determined to be supplied by our company must be in full compliance with the hospital's requirements, ensure quality and quantity, be delivered to the hospital on time, and provide detailed product-related information as required by the hospital;

5. Acceptance shall be carried out in accordance with relevant regulations. If the products provided are qualified or inconsistent with the winning bid catalog, the hospital has the right to refuse to accept the goods. If any impact or loss is caused, the company will bear full responsibility;

6. The company promises warranty for the medical equipment provided. , during the warranty period, all fees are waived. Outside the warranty period, only the actual cost of the replaced materials will be charged;

7. The time for the maintenance personnel to arrive at the hospital after receiving the warranty call is: for short-term repairs that cannot be For the repaired equipment, a replacement machine will be provided. If the time limit is exceeded or the repair is refused, the hospital shall have the right to unilaterally terminate the supply contract. From the 4th day after the equipment is reported for repair, the hospital shall be compensated based on the income per day of use of the equipment x the number of days of failure;

7. During the quality guarantee period, the company shall bear full responsibility for personal injuries and property losses caused by product faults.

8. For products that are urgently needed but not sold by the company, try to help with market coordination to ensure hospital demand.

Commitment unit:

Legal person:

Agent:

Year, month and day: Service Commitment Part 3

Wulong County Zhongduiba Primary School:

Our unit is entrusted by you to assist you in contacting a third party that meets the corresponding qualifications to implement the earthquake assessment and external planning of the Zhongduiba Primary School project construction. After the third party completes the above work and submits a qualified report and related information, the settlement will be based on the following quotation in principle:

1. Geological hazard risk assessment of the construction site, The lump sum price shall not exceed 45,000 yuan;

2. Review of the geological survey report of the construction project, priced according to the survey footage, and the unit price shall not exceed 20 yuan/meter;

3. Construction project field work Witness, the price is calculated based on the survey footage, and the unit price shall not exceed 10 yuan/meter.

I hereby promise!

Surveying unit (official seal): Legal person of the unit (signature): Time: year, month, day

Note: This letter of commitment is not placed in the bidding document bag and must be held separately by the bidder and submitted to the owner. square.

Service Commitment Chapter 4

Thank you for purchasing the Hubei specialty gift box under the "Gift After-sales Service Commitment". In order to safeguard the legitimate rights and interests of consumers and establish a good image of the company's products, we specially provide the "Gift After-sales Service Commitment" We solemnly promise the quality assurance and after-sales service of the six-pack, eight-pack gift packs and related products under the "Service Commitment Letter":

1. Please keep them properly if you purchase a series of products under the "Gift After-sales Service Commitment Letter" If there are quality and after-sales problems in the gift box, we will use this as a voucher to handle the relevant after-sales and quality problems.

2. For any series of products purchased under the "Gift After-sales Service Commitment Letter", if the products in the box are missing or expired, please return them to us as they are, and we will mail you a new copy. Bear the cost of the return and award double the price of the product as compensation.

3. For any series of products purchased under the "Gift After-Sales Service Commitment Letter", if the gift box is damaged and the products inside the box are damaged due to mailing or logistics. Please return the damaged product to us as it is (except alcohol), and we will re-mail the product to you and bear the cost of your return.

4. When you purchase a gift package under the "Gift After-sales Service Commitment Letter", please check whether the seal of the gift box is damaged. If the seal is damaged, please ask the sales staff to You replace it, because after the seal of the gift box is broken, we will not have the quality guarantee and after-sales service commitment for the products in the box.

5. The box comes with a map of specialty products and a "Gift After-Sales Service Commitment Letter" survey feedback form. If it is lost or damaged, it cannot be a reason for product return.

Gift After-sales Service Commitment 2

In order to create a famous brand, improve corporate visibility and establish corporate image, our company adheres to the spirit of "pursuing high quality in everything and customer satisfaction as the purpose", Based on the principle of "the best price, the most considerate service, and the most reliable product quality", we solemnly promise to you:

1. Product quality commitment:

1. Product manufacturing and testing have quality records and testing data.

2. For product performance testing, we sincerely invite users to inspect the entire process and performance of the product in person. The product will be packed and shipped after it is confirmed to be qualified.

2. Product price commitment:

1. In order to ensure the high reliability and advanced nature of the products, the system’s materials are selected from domestic or international high-quality brand-name products.

2. Under the same competitive conditions, our company will sincerely provide you with the most favorable price without sacrificing the technical performance of the product or changing the product components.

3. Delivery time commitment:

1. Product delivery time: try to comply with user requirements. If there are special requirements that need to be completed in advance, our company can specially organize production, Installation, striving to meet user needs.

2. When the product is delivered, our company will provide the following documents to the user;

① Technical maintenance and repair manual

② General installation drawing

　③ Instructions and manufacturers of purchased parts

④ Provide a list of wearing parts and spare parts, and provide a certain amount of spare parts

IV. After-sales service commitment:

1. Service tenet: fast, decisive, accurate, thoughtful and thorough

2. Service goal: service quality to win user satisfaction

3. Service efficiency: within the warranty period or under warranty If the equipment fails outside the period, after the supplier receives notification, maintenance personnel can arrive at the site and start repairs within 24 hours.

4. Service principle: The product warranty period is one to twelve months. During the warranty period, the supplier will repair and replace parts damaged due to quality reasons free of charge. If the parts are damaged outside the warranty period, The accessories provided are only at cost. If the equipment is damaged due to human factors on the part of the buyer, the parts repaired or provided by the supplier will be priced at cost.

Out of the warranty period, our company’s technical staff will visit users no less than three times a year to investigate the user’s usage. Service Commitment Letter Part 5

In order to create Yunnan into a veritable tourism province, establish a brilliant brand image of CITS, and adapt to the development of tourism in the new century. A journey that truly satisfies you with freedom, freedom, and pleasure.

Here, we solemnly promise:

1. We will receive individual travelers and groups every day, so that you can avoid having trouble realizing your dream of traveling when you have time due to various restrictions such as the number of people.

2. The first company to launch a full independent private car service, where you can voluntarily choose the travel model and car model and are not restricted by factors such as the number of people.

3. Travel routes, hotel stars, service standards, transportation, tour guide levels, special care (such as translators, accompanying medical staff, full escorts, local escorts, etc.) can all be chosen voluntarily .

4. During the trip, you can freely control the time for sightseeing in scenic spots, fundamentally changing the traditional and rigid tourism reception operation mode, which only allows you to say goodbye to the beautiful scenery in a hurry and just take a look at the flowers.

5. You can freely choose the scenic spots in the scenic area. You can voluntarily give up the spots or scenic spots that you have visited or are not interested in.

6. Both parties of each group (regardless of the number of people) sign the Yunnan Province Tourism Standard Contract. We will strictly abide by and strictly implement all the promises made by our company to you in the tourism contract. Really clear consumption.

7. Our agency will carry out corresponding insurance (regardless of nationality) in accordance with the "Regulations of the People's Republic of China and China Travel Personal Accident Insurance" throughout the process

8. During the trip, our agency will strictly implement the tourism bureau’s clear regulations on shopping, respect your voluntary shopping wishes, arrange only one trip per day (no more than twice in special cases), and ensure that the stay time is about one hour, so as to truly integrate your shopping experience. The time is arranged in the scenic spot.

9. Correspondingly ensure preferential ticketing for planes, cars, boats, etc. during travel and during transportation.

10. During the travel period, our company will absolutely ensure that your journey is smooth, connected, warm and enjoyable. We have opened a 24-hour telephone line and quickly handle emails, and we sincerely provide you with corresponding fast and high-quality services at any time.

Address:

Postcode:

24-hour travel hotline:

Fax:

Sales e-mail :

Business cooperation e-mail:

Complaint e-mail: yd Service Commitment Part 6

My name is XXX, male (female), ethnic group x , born in x month of xx year, ID number: xxx, unemployed or (unit name: xxx), household registration: XXX, current residence: xxx; spouse's name: xxx, female (male), ethnic group x, born in In x month of xx year, ID number: xxx, unemployed or (unit name: xxx), household registration: XXX, current residence: xxx. The two parties registered their marriage on x, month x, xx. My marital and childbearing status is that I have not had children in my first marriage (no children in remarriage), and I have not adopted any children. I have not violated the family planning policy so far. My wife xxx’s marriage and childbearing situation is that I have not had children in my first marriage (I have not had children in my second marriage), and I have not adopted any children. I have not violated the family planning policy so far. The birth policy behavior phenomenon occurred. We, the couple, solemnly promise:

1. Guarantee that the personal information filled in and the relevant certificates and documents provided are true, accurate and valid.

2. Comply with the "Population and Family Planning Law of the People's Republic of China", the "Resident Identity Card Law of the People's Republic of China" and the "Population and Family Planning Regulations of Henan Province", such as We are willing to bear all legal responsibilities for any violations of laws, disciplines, violations or fraud.

Woman:

Promisor (signature):

Man:

Year, month and day service commitment letter 7

In order to effectively strengthen service awareness, standardize agency behavior, improve work efficiency, and optimize the development environment, the County Supply and Marketing Cooperative promises to all sectors of society:

1. Adhere to running the cooperative in accordance with the law. Strictly comply with relevant national laws and regulations to perform supply and marketing cooperative industry management and social asset investor representative functions, provide quality services to grassroots units, and promote the healthy development of supply and marketing cooperation.

2. Implement sunshine government affairs and accept social supervision.

Implement performance accountability system and improve work style. Strictly implement the accountability system for leading cadres, the time-limited completion system, and the service commitment system, and eliminate problems such as procrastination, buck-passing, and perfunctory duties. We must resolutely implement the decisions of the county party committee and the county government, ensure the smooth flow of government orders, and eliminate the occurrence of "intermediate obstruction" phenomena. .

4. High-quality and efficient services to improve administrative efficiency. Serve enthusiastically, patiently, meticulously and thoughtfully to the service recipients, and adhere to the purpose of running the company to serve "agriculture, rural areas and farmers". Focusing on the central work of the county party committee and government, we guide, coordinate, serve and supervise social enterprises to serve the "agriculture, rural areas and farmers", actively organize the reserve and supply of high-quality agricultural commodities, ensure that the farming season is not missed, and provide convenience and convenience to farmers. Attentive service.

5. Implement the "New Network Project", actively participate in the construction of a new socialist countryside, and cooperate with the construction of new rural areas, urban and rural cleaning projects, and recyclable waste recycling. Vigorously promote the construction of the five major circulation network systems, strengthen the construction of rural professional cooperative economic organizations, and promote the coordinated development of the rural economy.

6. Strengthen the operation and management of policy commodities such as fireworks and firecrackers, and standardize the market operation order.

7. High-quality service and improved efficiency. Provide warm reception, civilized language, patient answers, and enthusiastic handling to the county supply and marketing cooperative staff. Respond to various requests for instructions submitted by affiliated enterprises for review and approval within five working days.

8. Strictly abide by work disciplines. Do not leave work, do not skip work, do not shirk responsibility, and do not argue during working hours.

9. Safeguard measures. In accordance with the above commitments, our society will improve the internal management mechanism of the agency, strictly implement the time-limited settlement system, the first-inquiry and first-office responsibility system, and the accountability system, and strictly hold accountable those who do not act and act indiscriminately in accordance with relevant regulations.

The county supply and marketing cooperative has set up a complaint hotline to ensure that service commitments are fulfilled.

Service Commitment Letter 8 on x, month x, 20xx

1. Technical Service Commitment

1. Quality Assurance:

1 . 1 We ensure the supply of new, high-quality products that fully comply with the quality, specifications and performance requirements stipulated in the contract, and ensure that the equipment has satisfactory performance during its service life under correct installation, normal operation and maintenance conditions. During the warranty period, we are responsible for any deficiencies or failures due to defects in design, workmanship or materials. At the same time, we promise: Whether during the warranty period or during future operation, we guarantee to provide unconditional after-sales service to ensure the normal operation of the user's equipment.

1.2 We guarantee that: before the products leave the factory, we will conduct comprehensive and systematic inspections and issue various factory inspection certificates, certificates of conformity and other relevant quality certificates.

1.3 We ensure to provide the following services

﹝1﹞Responsible for on-site guidance of equipment installation, commissioning, handover testing, and acceptance.

﹝2﹞Be responsible for all obligations during the warranty period.

﹝3﹞Responsible for technical training of buyer’s personnel (see training plan for details)

2. Provide a list of spare parts and special tools (see list for details)

Personnel training plan: provide detailed training location, time, etc.

2. Technical service and other safeguard measures

Made according to standards no lower than all service requirements put forward in the bidding documents response.

Its basic service guarantees are as follows:

Service capabilities

A. Delivery time: strictly in accordance with Party A’s requirements; delivery period requirements in contracts and technical agreements

B. Warranty period: 3 years

2. After-sales service and maintenance response time: 24 hours

3. Free software upgrade

4. Equipment The warranty period is two years. During the warranty period, if the same equipment with the same quality problem still cannot be used normally after two consecutive repairs, equipment of the same brand and model will be replaced and warranty services will be provided for product quality.

Within the designed service life of the equipment, the user can be guaranteed to replace it with original and authentic parts to ensure the normal use of the equipment.

Repair charges after the warranty period, fragile and major accessories and prices are the same as when the product is sold, and are not affected by time and market fluctuations;

Personnel training plan: training location At the site and in the office; the time is during on-site installation and commissioning; other services: lifelong technical guidance;

3. Information provided at the same time as equipment delivery

1. 1 Provide random easy-to-use List of damaged parts, spare parts and special tools.

1.2 Packing list provided with the equipment (one order per box).

1.3 Electrical schematic diagram.

2. Quality assurance and standards:

2.1 The design and manufacturing quality of the equipment should comply with the latest relevant national (international) standards/specifications.

2.2 Technical standards are based on the latest version of national standards.

3. Personnel training:

3.1 After the installation and commissioning of the goods, we shall immediately send professional engineers to train the buyer’s personnel, including: operation, maintenance and safety Knowledge training, and ensure that the buyer’s training personnel can independently perform operation and daily maintenance.

3.2 After the acceptance of all goods, the seller will assist the buyer to establish and improve the daily maintenance system of the equipment.

4. The bidder should number the drawings in accordance with relevant national standards and corresponding codes and rules, and the information provided should use the national legal unit system, that is, the International System of Units (the language is Chinese).

5. The organization structure of the information is clear and logical. The information content is correct, accurate, consistent, clear and complete, and meets the engineering requirements. Electronic versions are required.

6. All technical information and delivery progress list should be provided within 5 days after the contract is signed, and confirmed by the tenderer. Provide CAD (AutoCAD version 14 DWG file) drawings and WORD 20xx text data CDs to the tenderer and design institute.

7. The technical information provided by the bidder can generally be divided into three aspects: cooperation with equipment manufacturing supervision and inspection, construction debugging and trial operation, performance test acceptance and operation and maintenance. Bidders must meet the specific requirements in the above three aspects.

8. For other documents and information that are not included in the contract technical information list but are necessary for the project, once discovered, the bidder shall provide them free of charge in a timely manner.

9. The tenderer must promptly provide information related to the design and manufacturing of contract equipment.

10. The completed product should be consistent with the order drawing.

11. The bidder provides ten sets of technical information, including 2 sets of CAD (AutoCAD 14 version DWG file) drawings and WORD 20xx text information CDs. The bidder shall provide all drawings, information and instructions to the tenderer. The drawings should include the general assembly drawing and the precise layout of the equipment location during installation, and should ensure that the tenderer can maintain the supplied equipment according to the drawings and information provided by the bidder, and replace parts during operation. It should be signed and marked with the words "official use" in accordance with ISO compliance requirements as a basis for design.

12. The bidder shall provide two copies of the following technical documents and two copies of the corresponding electronic documents to the tenderer, assembly drawings and installation instructions when the product leaves the factory:

(1) Quality Supporting documents;

a. Product certificate;

b. Manufacturing and inspection records;

c. Material certificate;

d. Necessary type test report;

e. Necessary non-destructive inspection report;

f. Quality commitment letter;

g. Certificate of conformity for ancillary equipment and test report;

h. Other necessary documents for quality certification.

(2) Operation instructions;

(3) Maintenance instructions;

13. When supplying, the complete set of products provided by the supplier must have Product quality inspection certificate and performance test inspection certificate of the complete machine.

14. Other information

(1) The bidder shall provide the required number of documents within the specified time and shall be responsible for providing the necessary design information to the design institute in a timely manner.

(2) The language used for work cooperation and information exchange is Chinese.

12. If the equipment involved in this specification is supplied by other manufacturers, it shall be coordinated by the bidder. The bidder should determine the qualified dimensions and parameter combinations and provide the requirements to the relevant manufacturers.

IV. Training plan

1. On-site training: a. Relevant personnel from the mine are required to be present during on-site installation, and the installation and debugging explanations are provided to the mine personnel during the installation; main content They are: technical requirements and precautions for unit installation, installation and precautions for electronic control equipment; b. After installation, inspection points; c. Single machine power transmission trial operation; d. Combined power transmission trial operation; e. Daily maintenance precautions: f , Seasonal maintenance precautions; g. Let maintenance technicians conduct on-site operations, debugging, maintenance and safety knowledge

2. On-site training and theoretical technical training require signatures and approvals from participants;

V. After-sales service

1. 1 We have a complete after-sales service system, with 20 well-trained professional maintenance technicians and commonly used maintenance accessories to provide users with high-quality services and technology support. 24-hour service hotline: 0516-83553800, 83553859.

1.2 After-sales service outlets can provide high-quality services. During the quality guarantee period, maintenance personnel can respond quickly after receiving the repair call and repair or replace defective parts or components for free until the user is satisfied. .

1.3 Our maintenance personnel conduct regular inspections and return visits according to seasons to ensure that the equipment is always in optimal operating condition.

6. After-sales service commitment and after-sales plan

1. During the equipment production and installation process, Party A is responsible for material quality, progress, and safety.

2. Technical standards, industry specifications and regulations that meet equipment requirements.

3. After-sales technology and other service commitments:

1. The warranty period is thirty-six months from the date the two parties signed the contract. Quality problems arising during the warranty period will be borne by the supplier. Responsible.

2. During the warranty period, if quality problems are found, the supplier will respond within 2 hours after receiving the notification and arrive at the site within 24 hours. The repair time for general faults is 1 hour, and the repair time for major faults is 1 hour. It takes 4 hours. Parts can be supplied from our company (Xuzhou Anhua Mechanical and Electrical Engineering Co., Ltd.). The time from ordering to arrival of parts is 24 hours. Any quality problems will be repaired, replaced or returned by the supplier at a cost of The supplier is responsible; if quality problems are caused by improper use, the supplier should actively cooperate to solve the problem, and the required costs will be borne by the demander.

4. During the warranty period, the supplier provides free technical services, personnel training, equipment debugging, etc.

5. The supplier provides lifetime accessories at preferential prices.

6. The goods guarantee deposit is 1 year.

4. Equipment manufacturing and safety time: from the date when the contract comes into effect until all delivery, installation, debugging, and trial operation have been formally accepted.

5. Earnestly implement Party A’s relevant regulations and agreement requirements for equipment manufacturing and installation work.

Bidder: Jiangsu Anhua Electrical Automation Co., Ltd.

Legal representative (or authorized agent): (Signature)