1, self-image-building: strictly abide by the service code of conduct of customer service staff, dress neatly and appropriately, and behave in a civilized and generous manner. Smile and treat customers and colleagues warmly. 2. Regarding the handling of customer information, customer's incoming calls and visiting information should be recorded in the Customer Service Information Record Form in time.

(1) Simple help to customers shall be solved immediately within its power.

(2) Carry out maintenance, make a good registration, and promptly notify the maintenance department colleagues to carry out maintenance.

(3) For customers' complaints, it is necessary to reflect them to relevant personnel or leaders in time and deal with them quickly. Complaint handling: clearly record the time and place of the complaint, the contact information of the respondent or complainant of the complaint department, etc. If it can be solved, try to give the customer a reasonable explanation, handle the complaint in time after receiving it, and pay a return visit within two days after handling the complaint.

(4) Check the customer information registration of the day one hour before work every day, and deal with those that are not handled in time.

3. Key management: put the unrecovered or entrusted renovation keys in order of units, verify the key borrower, clearly register the borrowing time and return time of keys, and register whoever borrows them. Check whether the key matches the registration form every two days. If there is any discrepancy, find out the reason in time.

4. Mail collection: record all the details of the received owner's mail in the mail receiving and dispatching registration form in time, and ask the owner to sign the registration form for confirmation before collecting it.

5. Data collation: carefully fill in paper materials such as vehicle management service agreement, payment notice, goods shortage receipt, release form, decoration permit form, etc., input the materials into the computer every day, and process, bind and file the paper materials every half month.

2.how to write two monthly progress templates in 2023?

1, sort out the new franchisees that apply every day, and do a good job of pre-examination. Ask some simple questions about error-prone shipping at the right time. For inexperienced franchisees, do a good job in pre-cooperation guidance, group training, data sorting and other franchise entry work. 2. Check the closing orders of the day, do a good job of order consolidation, track the problematic orders and eliminate the problematic orders.

3. Regularly update the product line background inventory and new products on the shelves, and notify them in the first time group. If necessary, contact the franchisees with more orders one by one.

4. Track single joining, single commodity, customer unit price and customer evaluation, and do a good job in after-sales guidance.

5. Pay attention to the fastest-rising franchisees every week, upgrade or downgrade the franchisee level in time, and improve the enthusiasm of franchisees. Some franchisees who are willing to resell can resell or wholesale with their consent.

6. Do a good job in contact with key customer departments.

7. Follow up the free trial of new products and show the trial report of new products in turn as one of the drainage sources of gangs and shops.

8. Follow up the user feedback of WeChat in time and update the promotion websites such as Weibo.

3. How to write the third article of the template of the new moon schedule in 2023?

First, early shift: wear work clothes to work according to the regulations of the mall. After opening the door at 8: 30 in the morning, arrange a person to clean it. One person applies eye shadow, lip gloss and blush in the fitting room (the time cannot exceed five minutes), and then takes turns. Arrange the morning shift at 8: 45, specifically, make a distribution list according to the store's internal account and give it to the business manager to sort out the samples (window payment and lamp payment are changed every three days). After that, the two took turns standing at the door of the store to greet the guests. In order to prevent points from being deducted because the surface of the sample is empty or the ground is not clean, the responsibility area should be distinguished between the two.

Key points: Due to the small passenger flow in the morning shift (except holidays), the focus of work is to close accounts, close accounts and do some short-term case communication (but it will not affect sales), short-term stocking, store environment and some logistics work.

Second, the handover at noon:

After the clerk enters the store at nine o'clock in the afternoon, the manager and the assistant manager hand over the cash and accounts, and the clerk hands over the goods. After the handover, the manager and the deputy manager sign the work diary for confirmation. If the store manager and the assistant store manager complete the handover in advance, they should assist the clerk to order food. The inventory of goods sold at work should be counted in shifts at noon, and all goods inventory should be counted in two shifts at noon every Tuesday.

Third, afternoon shift:

Pay attention to four questions after taking over in the afternoon, and then check them one by one when the store is empty.

Start making daily sales reports, making accounts and issuing invoices at 7 pm.

Key points: In the afternoon shift, due to the long working hours, the customer flow is intermittent, so we must pay attention to adjusting the mental state of ourselves and the clerk. After work, just like changing shifts at noon, you should independently complete the daily sales report, accounting and charge card within 45 minutes.

Fourth, the month-end inventory:

At 7: 00 pm on the last day of each month, all personnel will take stock. Do your best to complete the inventory and reconciliation within one day and prepare the inventory report to the accountant the next day.

Five, the whole store sales:

Don't focus on personal interests, and don't just think about how much profit you can create for your boss.

4. How to write the schedule template for the fourth month of 2023?

I am familiar with the company's rules and regulations and basic business work. As a new employee, through the contact with this business, I have a better understanding of the company's business, but it is still far from perfect. This is a big drawback of salespeople. I hope the company can organize new employees to study and train regularly in the future, so as to work more smoothly.

Second, make a study plan.

Being an intermediary in the real estate market is a job that needs to constantly adjust its business ideas according to the changing situation of the market. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. Industrial knowledge, marketing knowledge, department management and other factory-related knowledge are all things I want to master. Only by knowing ourselves and ourselves can we be in an invincible position (I also hope that the company will give our business people support in this regard). Strengthen their own ideological construction, enhance overall awareness, enhance their sense of responsibility, enhance their sense of service, and enhance their sense of teamwork. Take the initiative to do the work to the point and implement it to people. I will try my best to reduce the pressure on leaders.

Three. Work plan and arrangement

1. Strictly implement the company's rules and regulations.

2. Develop more and better tenant resources and improve performance.

3. Insist on introducing new talents, improve team strength and cultivate more elites for the future development of the company.

4. Strictly control and cherish any effective tourist sources and ensure that there is no omission.

5. Organize more than three training courses on sales skills and mentality of real estate salesmen, and at the same time deepen and improve their work level.

Fourth, the focus of work

1. Self-made outdoor publicity materials were sent to a market in Xia Qiao, a key area. Since the implementation of 1, two guests have heard the news, and one of them has successfully signed the contract, with obvious effect.

2. I personally check, lead the team to grasp and keep up with every effective customer, and strive for a quantitative breakthrough in July.

3. Strictly attach importance to the implementation of the bamboo shoot recommendation system, actively cooperate with branches, and require brokers to perform relevant work unconditionally.

4. Maintain and develop all rented and sold houses in the current jurisdiction, and ask everyone to conduct carpet investigation and digestion.

5. Strengthen the training of brokers' working skills and mentality.

5. How to write Article 5 of the template of the new moon schedule in 2023?

First, ensure that every student arrives at school on time and communicate with the parents of late students; Second, distinguish between right and wrong, be honest with others, appreciate the excellent qualities of others, correct mistakes with the help of teachers and make up for their own shortcomings;

Third, learn to manage your own things, know that learning tools are our good friends and little babies, learn to care for learning tools and use and keep them reasonably, which includes sorting out and caring for books, putting used learning tools back in time and carefully, and taking out suitable learning tools at the right time;

Fourth, emphasize that labor is the most glorious, guide students to participate in labor and be proud of participating in labor. In order to do this well, we should regard labor as a reward from the beginning of school, let the students with good performance take the lead, praise their labor behavior in front of the whole class, and award prizes appropriately. Secondly, in the process of labor, we should attach importance to the participation of teachers and classmates, set an example, and patiently guide students to clean up in the right way to ensure the effect of labor;

Fifth, learn daily passwords, such as common passwords in class and queuing, so that students can understand the most basic instructions under the teacher's password and abide by the classroom order; Train students to sit and write correctly in class;

Sixth, let students understand the importance of finishing class and homework on time and keep a correct learning attitude.