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Is it reasonable and legal for real estate companies to collect face information and write it directly on the exhibition board as consent?
Ningbo Municipal Market Supervision Bureau announced that after a period of special enforcement actions in the field of real estate facial recognition, up to now, Ningbo Municipal Market Supervision Department has made a total of 16 illegal acts of absorbing consumers' facial information, and three cases were given administrative punishment and a fine of 250,000 yuan respectively, and ordered to stop illegal acts. According to reports, this is the first time that the province has imposed a fine since the launch of the special action. From June 5438 to February 2020, law enforcement officers of Ningbo Municipal Market Supervision Bureau found that a large number of cameras were installed in various areas of a real estate sales office in Haishu District, and face recognition machines were placed at the front desk.

The law enforcement officers who found the problem asked to see the background. In the monitoring room, law enforcement officers saw all kinds of network equipment, including? Wang Xiaobao? Brand label identification information is particularly eye-catching, including? Wang Xiaobao router? Wang Xiaobao switch? Wang Xiaobao Witness? Wang Xiaobao server? Wait a minute. By logging into the background management system? Wang Xiaobao? Brand, law enforcement officers found a lot of data recorded by cameras related to facial information systems. ? This is a photo of the sales office, entrance and sand table exhibition hall we just entered. ? Law enforcement officers say that? No idea? In this case, all the facial information of consumers entering the sales office is quickly recorded by the enterprise files? Capture? .

According to preliminary statistics, from April 20 19 to February 2020, the sales office illegally collected 973 pieces of consumer facial information through cameras (face grabbers). During the investigation, the staff of the sales office said that the purpose of capturing photos is to accurately identify the source of customers and determine whether the intermediary comes to the door or naturally, as the basis for settlement and commission with the intermediary in the future. Now, it's time to brush your teeth. Face recognition not only brings people a lot of convenience, but also attracts a lot of public attention to face information security. Judging from the present situation, some enterprises or units ignore the public's right to know and privacy when using face recognition technology, and the supervision means of administrative organs are also slightly passive and weak.

The relevant person in charge of the comprehensive administrative law enforcement team of Ningbo Municipal Market Supervision Bureau said that at present, the law enforcement work of the market supervision department is mainly based on the Consumer Protection Law and the punishment for violations of laws and regulations. ? When collecting and using consumers' personal information, business operators shall follow the principles of legality, appropriateness and necessity, clarify the purpose, manner and scope of collecting and using information, and obtain the consent of consumers. ? The person in charge said. Prosecutors in Cixi asked Hangzhou Bay Branch of Ningbo Municipal Market Supervision Bureau and the housing and construction department to comprehensively rectify the illegal collection of face information before May 5 this year.