The e-commerce that signed the contract is not reliable. According to the Electronic Signature Law, a reliable electronic signature needs four elements, and users need to complete strict real-name authentication to ensure the consistency of online and offline subjects, so that the signed electronic contract can have legal effect and be regarded as a reliable electronic contract.

E-commerce is e-commerce. E-commerce is the whole business process of realizing electronization, digitalization, networking and commercialization by using computer technology, network technology and remote communication technology.