During the authentication process in the Yueshangtong APP, many partners have experienced authentication failures. So what is the reason why Guangdong Business Connect cannot be certified? Below I have brought you the solution to the failure of Guangdong Business Connect certification. If you don’t know yet, please come and take a look with me!

Solution to Guangdong Business Connect authentication failure:

1. Click face recognition to log in, the system keeps spinning:

If it is an Android phone, please modify the settings (Open [Settings]-[Applications]-[Application Management] and find [WeChat], find the switches for [Display on top of other applications] and [Background pop-up interface], and select Allow).

If it is an Apple phone, please close other applications, exit and try again.

2. The legal representative/operator successfully scans the face but fails to authenticate:

It is possible that the information registered in the industrial and commercial registration is incorrect/missing, such as an incorrect ID number.

Please open ["Yueshangtong" APP-My-Feedback] or ["Guangdongshangtong" official account-Consultation and Feedback-I want to consult] or call the 12345 service hotline to give feedback and provide the company with Name, unified social credit code, name of legal representative/operator, ID number, the staff will verify it for you.