Tenpay's payment platform is positioned as a quasi-financial service, and security has always been the top priority. In order to ensure safety, we have introduced a variety of system security mechanisms and risk control measures, just to ensure the safety of customers' funds.

① channel encryption: all connections with the server are encrypted by https/SSL protocol, and the server certificate is used for server authentication, and the strength is not less than 1024 bits.

② message signature/encryption: support American Visa USA, Visa International AIS, American Express DSS and Discover chuck.

③ Guarantee of authoritative digital certificate: CFCA digital certificate is adopted for online shopping technology business, and CFCA is an electronic certificate issued by China Financial Certification Center. CFCA is an authoritative and impartial third-party security certification institution, providing security certification services for online finance, e-commerce and e-government.

Second, the operation guarantee

Service comes from operation, and the service of network technology should bring stable, efficient and low-error operation support to customers:

① Stable system support: 24-hour payment, high payment success rate, powerful management background data real-time query, transparent and clear, and convenient operation.

② Customer service support real-time processing: dual customer service support, both manual and systematic, can help customers solve payment problems at any time.

(3) Convenient reconciliation system: it is convenient to reconcile, supports automatic reconciliation and manual reconciliation, and logs in to Tenpay background for automatic reconciliation in real time;

④ One-button refund: convenient one-button refund function. You can find the transaction that needs a refund through the order number, click on the refund, and the bank will receive the account within 3 days.