In this case, you'd better go to the bank counter to verify your identity information. It is possible that your ID card has expired. Or your bank card has not been bound with a mobile phone number. Take your ID card and bank card. Go to the business window of the issuing bank to go through the formalities of binding the bank card. Is to bind the bank card to the mobile phone number. Need to face the bank staff. I also need your signature. After going through the binding formalities. Add the bank card to mobile banking. Bank cards can be used normally in mobile banking.

: There is no explanation for the information record of bank card holders.

1. Cards that may have been cancelled or unused are called "important blank vouchers" in the hands of bank tellers.

2. When inquiring about the credit card review progress, the cardholder's record was not found. Maybe your information didn't reach the credit card center or didn't enter the system. You might as well wait patiently for a few more days.

3. The information displayed after the credit card arrives does not exist. Maybe you didn't sign it yourself. Now online application flow chart, some banks will issue cards before signing, and nothing can be found without face-to-face signing. If you sign in person but the information does not exist, please call the customer service hotline to find out whether the bank credit card center failed to open an account due to work mistakes.

4. Log in to online banking, and the cardholder information record does not exist. If you open an account on the same day, it will show that the information does not exist because no new account has been registered. First enter the online banking page, register a new user, and then log in to your registered account.

5. The user information displayed by mobile banking does not exist, probably because mobile banking is not handled at all, so the displayed signature information does not exist; It is also possible that mobile banking is not handled by a local number. Log in to mobile banking to confirm whether the number has changed. You can change your mobile phone number at a bank outlet.

6. The savings card shows that the customer information does not exist, not that there is no balance. If the company handles the payroll card, there may be information delay or the card is not activated. You can take your mobile phone to the outlet and consult the staff with your ID card and bank card.

When you have multiple credit cards and multiple savings cards, remember to activate them. Some banks stipulate that if it is not activated within 1 month after receipt, it will be invalid.