1. The after-sales warranty card or bar code is lost, filled in inconsistently, unsigned, altered, out of warranty or out of warranty scope;

2. The product sealing machine (fragile) label is damaged, torn or detected as artificial damage or falling off, and the water inlet label is discolored, and the functional parts are deformed and broken, resulting in loss of function or failure of other parts;

3. Disassemble the machine by itself, modify and upgrade it by itself, burn it online, feed the liquid, change the color of the water inlet label, get wet or moldy, break it and squeeze it. Are all man-made destruction;

4. The LCD screen of the product has bad spots and bright spots, and 1 to 3 are not covered by the replacement warranty. If there are more than 4 spots (including 4 spots), the host with the same model, specification and color can be replaced after detection of non-human reasons;

5. Dust on the product screen and fuselage is a normal phenomenon caused by environmental factors, not a quality problem, and is not within the scope of maintenance and replacement;

6. Warranty changes caused by merger, reorganization, bankruptcy or modification of relevant clauses of any manufacturer;

7. Damage caused by accidental or natural wear is not within the scope of after-sales service, including: discoloration, chipping, fracture of mobile phone liquid or waterproof label, antenna fracture, abrasion and scratch, loose cable, crushed LCD screen, liquid leakage, touch screen failure, keyboard failure, wear and tear, and burning caused by high current charging.

8. Product shell appearance, keys (damaged, falling off, paint falling off, scratches), machine accessories (pen, back cover falling off, etc.). ), loose back cover and buckle, parts consumption (non-functional failure) are not covered by the warranty;

9. Design defects belonging to the manufacturer (bugs in software and hardware versions) and product recalls or major accidents (such as explosion and radiation) caused by them.

Enjoy the "seven-day refund" after-sales service conditions:

1, the seven-day refund is limited to mobile phones with hardware failure within seven days, and the refund period is calculated from the date of purchase;

2. The product failure must be caused by non-human damage; The fault does exist and does not belong to any of the above non-warranty services; If it is a hidden trouble, the customer needs to leave the product in the customer service center or related brands for after-sales inspection. If the fault is true, replace or refund the host without damaging the appearance;

3. If the product problem is software failure, we only need our customer service center to deal with the software, and the failure can be eliminated in two working days. Software problems do not meet the replacement conditions;

4. If the appearance of the product is worn or scratched, it will no longer enjoy the exchange or refund service, but only the warranty service;

5. If the after-sales warranty card or bar code is lost, illegible or illegible, unsigned or altered, the fragile warranty card sticker on the product fuselage is damaged, torn or detected as man-made damage, the water inlet label is discolored, and the functional parts are deformed or damaged, resulting in the loss of function or failure of other parts, the replacement or refund service will not be enjoyed;

6. If the mailing customer meets the conditions of seven-day refund, the freight will be borne by the company (freight only, please choose to collect it);

7. If the outer packaging of the product is lost, dirty or damaged, the customer shall bear the cost of the corresponding packaging before refunding;

8. If the accessories are lost, dirty or damaged, the customer shall bear the expenses of the corresponding accessories before the refund.

Enjoy the "fifteen-day replacement" after-sales service conditions:

1, 15 days replacement is limited to mobile phones with hardware failure within 15 days, and only hosts of the same model, specification and color are replaced. The replacement period is calculated from the date of purchase;

2. The product failure must be caused by non-human damage; The fault does exist and does not belong to any of the above non-warranty services; If it is a hidden fault, the customer needs to leave the product in the customer service center for testing. If the fault is true, replace the host without any damage to the appearance;

3. If the product problem is software failure, we only need our customer service center to deal with the software, and the failure can be eliminated in two working days. Software problems do not meet the replacement conditions;

4. If the appearance of the product is worn or scratched, you will no longer enjoy the replacement service, but only the warranty service;

5. If the after-sales warranty card or bar code is lost, filled in inconsistently, unsigned or altered, or the fragile warranty card of the product body is damaged, torn or detected as man-made damage, you will not enjoy the replacement service;

6. Products with outer packaging must be replaced. If the product packaging is lost, dirty or damaged, the customer must bear the corresponding packaging costs before changing the machine;

Enjoy the after-sales service conditions of "one-year warranty":

1. Free warranty service can be provided for software or hardware failures caused by product quality problems. (Hardware is guaranteed for one year and software is maintained for life);

2. Products that are artificially damaged, broken, immersed in liquid, affected with moisture, discolored waterproof labels, modified or disassembled by themselves are not entitled to warranty service;

3. If the product sealing machine (fragile) label is damaged, there is no warranty card, and the warranty card does not match the product, you will not enjoy the warranty service;

4. Upgrade or crack the product system by yourself, and all failures caused by it will not enjoy the warranty service;

5. Product shell appearance, keys (damaged, falling off, paint falling off, scratches), machine accessories (pen, back cover falling off, etc.). ), loose back cover and buckle, parts consumption (non-functional failure) are not covered by the warranty;

6. The software, hardware and design defects of the product itself are not covered by the warranty;

7. If the mailing customer meets the seven-day exchange requirements, the freight will be borne by the company (only freight, please choose to collect).