It is unreasonable. The actual value of most express delivery is actually more than 5 times the freight. If this standard is used, then the consumers who send express delivery will be harmed.

Some time ago, Hotspot saw a lot of news in this regard. The one with the deepest impact was the shipment of hundreds of thousands of antiques, but it broke into pieces. The courier company paid multiple times of the courier fee to compensate. Specifically, I can’t remember how much. Anyway, the value of the items being sent is far different from the amount paid by the courier company. This is unfair to consumers. Since I have purchased the shipping service you provide, you should ensure that my items are well protected during shipping and can be delivered to the destination intact. It does not necessarily mean that consumers must purchase price-insured services to enjoy the protection of items. This is unreasonable.

There are many domestic express delivery companies at present. To be honest, the quality of express delivery is uneven. It is not very common for items to be lost or damaged. I believe there should be many people who have sent express delivery. I found that the packaging was a little different when I received it and when I sent it, and I felt like I was being abused.

Later, when I was a sophomore, I went to a courier point with my classmates to do temporary courier sorting part-time work. Only then did I discover why this happened, because express delivery has to go through multiple transfer points during transportation. Much of this process is done manually, and then it is often thrown away or The situation of lost express delivery greatly increases the possibility of damage to the items inside the express delivery package. Even if it is not damaged, the outer express delivery packaging is easy to depreciate.

The occurrence of this phenomenon is directly related to the express company, so this responsibility should be fully borne by the express company, and it should be responsible for the actual value of the item, not the freight. five times. I think the state should supervise this aspect, or research and introduce some standards for this issue, so that consumers can safeguard their legitimate rights and interests with a basis.

And the express delivery company should take the initiative to assume this In terms of responsibilities, we must strengthen our internal personnel management and find ways to more scientifically solve the probability of damage to express delivery during the sorting or distribution process. In the logistics sorting process, I think the current logistics systems of Alibaba and JD.com are It is worth learning from domestic express delivery companies to use intelligent machines to replace manual work, which is accurate and well protected for items. Also, like SF Express, it can have its own airline, which greatly reduces the number of transfers of items during the express delivery process. It avoids the possibility of damage and speeds up delivery. This is why SF Express is unique in China.