If there is a broadband fault, the following methods can be used to eliminate the fault first:

[1] Use a separate dial. If a router is used, please temporarily disconnect the router test;

[2] Restart the modem and computer;

[3] Recreate the broadband dial-up connection and try dialing again. How to operate: Start > Programs > Accessories > Newsletter > New Connection Wizard.

If the self-troubleshooting is still not restored, you can log in to the mobile phone business hall-customer service-broadband troubleshooting for feedback, and we will get in touch with you as soon as possible.