When you transfer money through online banking at ICBC and encounter the prompt "96110260, Certificate verification failed", it may be because your USB-Shield certificate has an abnormal status. This situation requires you to handle it promptly to ensure that the transfer operation proceeds smoothly.

The solution is very simple. You need to bring your valid ID, USB-Shield and bank card with online banking to any ICBC branch across the country to invalidate the abnormal USB-Shield certificate. After it is invalidated, you can follow the steps below to re-download and use the certificate: First, log in to the official website of ICBC and install the control and USB-Shield driver through the "Online Banking Assistant" function. Then, log in to the online banking system, select the "Certificate Download" function, enter the withdrawal password and set the U-shield password, and download the new certificate. Universal U-Shield users can also download it through mobile banking. When transferring money, make sure the USB shield is inserted into the computer and enter the USB shield password accurately to complete the transaction process.

Please be sure to handle this issue to ensure that your online banking is safe and you can use the transfer service normally. If you have any questions, it is recommended to consult ICBC’s customer service directly or visit its official website for detailed information.