Does the business hall manager of Nanjing Qin Hong South Road violate the rules when implementing the system? In addition to requiring customers to use their ID cards for real-name authentication, they also need to take photos of bank cards. , are there any relevant regulations for telling customers? After the customer complained, he still argued irrationally. Isn't the photo bank card a secret deduction? Don't resell customer personal information? Why not show the customer the relevant regulations? Is it stipulated that besides the real-name authentication of ID cards, bank cards must be photographed at the same time? In my opinion, customers should be required to explain what relevant documents are needed when going through the formalities and show relevant laws and regulations to avoid unnecessary misunderstanding. According to the specific circumstances, the relevant departments will naturally make it clear that the complaint is valid or invalid.