One situation is that the U-Shield is broken. Another situation is that your computer cannot recognize it. You can restart the computer and then insert the U-Shield. If it still doesn’t work, it may be that you have not installed an online banking assistant or something like that. , go to the CITIC official website, download one, then insert the USB shield, scan it and set it to automatically pop up after insertion. If you don’t know how to operate it, you can bring your ID card and USB shield directly to the bank and let the lobby manager teach you

Version model: Apple 12 ios4 35.2.13

Industrial and commercial Bank:

When encountering this prompt, it is usually because the U-shield hardware is not connected properly, the U-shield driver is not normal, or when the page prompts "Please select the personal certificate for signature", it is not selected or the wrong selection is made. The certificate results. You can use the certificate driver to check whether the certificate status is normal to determine the cause of the problem, and then take solutions such as reconnecting the USB shield, reinstalling the USB shield driver, and selecting the correct personal certificate to re-trade.

In addition, if you are using Huahong second generation USB shield, this problem is caused by the prompt "Please check the USB shield display information" that pops up on the page