1, to the airport. Pay attention to the time, because the airline stipulates to stop check-in 30 minutes before departure, so it is best to arrive at the airport 1 hour before departure.

2. Check in (that is, change boarding pass). Look at the counter where your flight is handled. The airport has a display screen that tells you which flight is at which counter. Find the corresponding counter and give your ticket and ID card to the airport check-in staff. If you have big luggage, please check it here. Baggage under 20 kg in economy class is free. Be careful not to carry prohibited items in the checked baggage. After boarding the plane, the check-in staff will return the passenger's ticket, boarding pass, luggage ticket and ID card to you.

3. Pass the security check. There is a security counter at the entrance of the security checkpoint. Give the ticket, boarding pass and ID card to the security inspector. If there is no problem, the security inspector will stamp the boarding pass. Then go through the security gate, and your goods will pass through the X-ray security machine next to the security gate. You'll go through the security door. If there is no problem in the security check, enter the terminal.

4. Waiting. After passing the security check, look at the boarding gate where your flight will board on the boarding pass, and find the waiting hall corresponding to the boarding gate. The boarding gate is waiting in the waiting hall. The location of each terminal will be displayed on the airport display screen. If you are not clear, you can ask the airport service staff. If you find the terminal, you can rest there and wait for the boarding notice. If you smoke, you can smoke in the smoking room. Be sure to pay attention to the broadcast.

Step 5 board the plane. After hearing the boarding announcement, a service person will tear up the boarding pass at the boarding gate and give it to the service person at the boarding gate. The service staff will tear off a small piece from the boarding pass and return the rest to you, then you can queue up for the plane with the boarding pass.

6. Find the position on the plane. Your boarding pass indicates your location, such as 5D, 1 1C, which row does the number represent? Each row of seats is arranged in the order of A, B, C, D, E and F, and the seat number on the plane is marked on the bulkhead (above the seat) where the luggage is placed. Find your seat, fasten your seat belt and turn off your cell phone before taking off.

7. Food. During the flight, airlines provide free drinks, on long routes, free meals will be provided during meal time, and snacks will be distributed on short routes.

8. Arrive. After the plane arrives at the destination, if you have checked baggage, remember to pick it up. There will be a baggage claim area on the way to the exit.

Precautions for boarding:

1. If you need special assistance or bring a baby with you, please inform the airline in advance, and the airline will arrange seats in front of the boarding gate for your convenience.

2. Passengers on domestic routes must show their identity documents before boarding, and check them correctly before boarding.

3. Arrive at the terminal 20 minutes before departure at the latest to complete boarding, so as to ensure the flight takes off on time.

Smoking is completely forbidden on the plane, and it is forbidden to use mobile phones, personal transceivers, various remote transmitters, CD discs and other electronic devices for transmitting information during the whole flight. In addition, electronic products such as video recorders, video players, electronic game instruments, computers and peripherals, calculators, FM radios, televisions, and electronic razors are also prohibited on domestic routes, while they are prohibited on international routes during take-off and landing.

When the plane takes off and lands, it is an important moment related to flight safety. Please be sure to follow the rules.

If you don't know where the seat is after boarding, you can give the boarding pass to the flight attendant for guidance.

6. Please don't pile things under the aisle and seats in the engine room. Carry-on luggage can be put on the luggage rack under or above the front seat.

7. Please pay attention to the safety demonstration of flight attendants.

8. When taking off and landing, please stand up straight in the back of your chair to avoid inconvenience or danger to others.

9. Never smoke when the plane takes off or lands.

10. Do not use games, computers and electronic communication products without permission, so as not to affect flight safety.

1 1. Don't stand up and walk or take luggage before the plane stops, so as not to fall and cause danger. If anything happens on the plane, you should keep calm and follow the conductor's instructions. Don't wear high heels and carry hand luggage when you escape. Q 1。 How to compensate for the delay of the plane? A 1。 In the "Guiding Opinions on Economic Compensation for Flight Delay" promulgated by the Civil Aviation Administration on June 25th, 2004, it is stipulated that the delay should be more than 4 hours and less than 8 hours; Or the delay is more than 8 hours, in both cases, the airline should make economic compensation to the passengers; Compensation methods can be cash, air ticket discount and mileage return. In the case of flight delay, in order not to cause new delay, economic compensation is generally not made at the airport site, and airlines can use registration, letters and other methods. After the flight is delayed, the airport should stop passengers from taking actions that affect normal flight, such as "strike" or "seizing the plane". In case of delay caused by irresistible reasons, passengers cannot get any compensation. The reasons of force majeure include: weather, flow control, air traffic control, passengers' own reasons (such as delay and refusal to board the plane), etc. Mechanical failure, aircraft deployment and other airline reasons. If the delay exceeds 4 hours due to airline reasons, you can get corresponding compensation according to airline regulations. Q2。 Why can't I use my mobile phone on the plane? A2。 Aviation experts believe that the radio waves emitted by mobile phones may cause explosions or affect the navigation system of passenger planes flying at an altitude of 9500 meters. Scientific evidence also shows that using mobile phones on airplanes is indeed potentially dangerous. Electrical signals transmitted by mobile phones, computers, radios, etc. Not only will it affect the aircraft in intensity, but it will also cause the greatest damage if they launch at the same or similar frequency as the aircraft, plus the amplitude (or amplitude). Q3。 Why can't you smoke on the plane? A3。 You can't smoke, because nicotine in tobacco is a central nervous system anesthetic, which will make pilots' whole body blood vessels contract, reduce their vision, pollute the air environment on board, and even lead to fire. 1983 The Civil Aviation Administration of China has issued a regulation prohibiting smoking on passenger flights on domestic routes. This is similar in other countries. 1 June, 1993, the General Administration of Aviation of China decided to gradually ban passenger flights on China international routes from July1day of that year to protect passengers' health. Q4。 What should the elderly pay attention to when flying? A4。 Old people should be cautious when traveling, and they should look after their health when flying. For the elderly who are very old or in poor health, ask the doctor whether they can travel by plane and ask the doctor to issue a certificate. For airlines, it is also necessary to strictly control. On the ground, the staff will ask about their health. After boarding the plane, the flight attendants will also carefully understand the physical condition of the elderly. For the elderly who are unwell, they will be required to issue a health certificate or the airport doctor will decide whether they can fly. Experts believe that the elderly, patients with hypertension, diabetes, arteriosclerosis and other diseases are sedentary for a long time, and the venous blood return of lower limbs is not good, which is easy to form lower extremity thrombosis, thus stimulating myocardial infarction, cerebral infarction and pulmonary infarction, leading to sudden death, accounting for 10% to 25% of the total deaths. Given the limited medical equipment on the plane, it is difficult to rescue them in the most effective time. Experts especially remind passengers that they have a history of diabetes, hypertension and phlebitis in the past and are not suitable for long-distance flights. If they fly long distances, they should move as much as possible in the cabin. Q5。 Children purchase tickets A5. Children over 2 years old1under 2 years old buy children tickets at 50% of the full adult fare, and infants under 2 years old buy baby tickets at 10% of the full adult fare, and no seats are provided. If you need to take a seat alone, you should buy a child ticket. When each adult carries more than one baby, more than one person should buy children's tickets. Q6。 Can pregnant women fly? A6。 The factors affecting pregnant women's flight are low air pressure, low oxygen and narrow cabin space. Although studies have proved that it is safe for women to fly at any stage of pregnancy, in order to be prudent, it is usually stipulated that healthy pregnant women within 8 months of pregnancy have no restrictions on flying, and only check the pre-delivery certificate when purchasing tickets. Pregnant women who are pregnant for more than 8 months generally do not fly. In case of special circumstances, a "diagnosis certificate" signed by the doctor and stamped by the medical unit should be submitted in duplicate within 72 hours before the flight, including the passenger's name, age, date of pregnancy, expected date of delivery, voyage and travel date, which is suitable for flight and requires special care on board. At the same time, they should fill out an "application form for special passengers to fly" in duplicate. After the carrier agrees, they can buy air tickets to fly. Q7。 Can the patient take the flight and what documents are needed? A7。 "It is best not to go to heaven if you are sick." Not rough. Wan Li is aloft and isolated. Once an accident happens, it is easy to delay the best rescue opportunity. As for those who have been rescued, there are also worries-the huge economic losses caused by flight delays and emergency landings during the rescue process often make passengers who hide their illness regret it. According to the relevant laws and regulations, airlines usually require sick passengers to provide a certificate issued by the hospital (generally called "flight availability certificate") to prove that their physical condition is suitable for flying. The airline has the right to refuse to board the plane if it finds a passenger who conceals his true illness. Q8。 What are the relevant regulations for unaccompanied children? A8。 Unaccompanied children refer to children over 5 years old but under 12 years old who fly alone without adult guidance. Children who travel by air alone in this age group must apply to the airline for unaccompanied children's service. Children under 5 years old should generally be accompanied by adults. On domestic routes, unaccompanied children generally buy children's tickets at 50% of the full price of applicable adult fares; On international routes, airlines have specific regulations on fares. Take China International Airlines as an example. For transportation on international and Hongkong routes, unaccompanied children over 5 years old but under 8 years old will be charged at the full cost of the applicable adult fare when they fly on China International Airlines. Some airlines have restrictions on the number of unaccompanied children per flight. For example, some flights are limited to two unaccompanied children, and some flights are limited to five unaccompanied children. For the transportation of unaccompanied children, different airlines have different routes and flights, and the fare, the number of people restricted to each flight and the age are different. Please check with the relevant airlines for details. Some airlines have time restrictions on handling unaccompanied children. For example, some airlines limit their application to one week before the flight takes off, and some airlines limit their application to three days before the flight takes off. Q9。 Who can't or shouldn't fly? A9。 During the flight, there are many factors, such as low pressure, lack of oxygen, shuttle in the clouds, bumps and so on. For the sake of passengers' health, some passengers have severe anemia and are not suitable for flying, and their hemoglobin index is below 6 grams; Severe otitis media, sinusitis, thinning of tympanic lobe, deformity and other reasons have seriously affected hearing; Patients with contact infectious diseases, such as open tuberculosis and acute bacillary dysentery; Less than 6 weeks after the onset of acute myocardial infarction; Hypertension with cerebrovascular accident, such as cerebral hemorrhage within 2 weeks; Gastric and duodenal ulcer with bleeding, the course of disease is less than 3 weeks, or the amount of blood loss leads to shock; Infectious skin diseases or other skin diseases that irritate passengers, such as leprosy. In addition, the following patients should pay attention when choosing to fly: severe arrhythmia, but after drug control, they can fly, but they must be prepared for emergency; Skull injury, spinal injury, recent cerebrovascular accident and angioneurotic edema involving throat must be accompanied by medical personnel; Patients with epilepsy must consult a doctor after their symptoms are controlled, so as to avoid a major attack due to lack of oxygen during the flight. Q 10。 Three taboos for eating on A 10 flight. In order to avoid dizziness, chest tightness, nausea, flatulence and even vomiting during flight, we should pay attention to three taboos before eating: First, avoid big meat and high-protein food. These foods stay in the stomach for a long time and are difficult to digest. In addition, the digestive juice in the air is reduced, and the stomach function is weakened, which is easy to produce gastrointestinal colic and paroxysmal colic. Second, avoid eating a lot of crude fiber foods, such as beer, soda, soybeans, radishes and so on. These are gases that are easily produced in the body. The higher the flight altitude, the lower the air pressure, causing flatulence, chest tightness, abdominal distension and poor breathing. Avoid eating saturated food and getting on the plane on an empty stomach to prevent the stomach and heart from being overburdened and hypoglycemia. Q 1 1。 What about earache and tinnitus when taking off and landing? A 1 1。 When the plane takes off and lands rapidly, the surrounding air pressure suddenly changes, and the inner ear tissue cannot respond quickly. The air pressure in the eustachian tube is different from that in the external ear, which leads to temporary obstruction and hearing loss. Usually after a period of time, the earplug phenomenon will gradually disappear. There are some methods that can help people to relieve this discomfort as soon as possible, such as swallowing saliva, yawning, chewing candy, etc. These methods are helpful to local muscle movement and make the pressure in the eustachian tube adjust as soon as possible. However, people with ear diseases or rhinitis may have some inconvenience, such as chronic otitis media, sinusitis, allergic rhinitis and patients with a bad cold. Suggestion: If you feel uncomfortable, you can hold your nose and inflate your eardrum! Or opening or swallowing.

Forbidden articles:

1. Dangerous goods, including explosives, gases, flammable liquids, flammable solids, spontaneous combustion substances, substances that can easily release flammable gases in contact with water, oxidants, organic peroxides, toxic substances, infectious substances, radioactive substances, corrosive substances and substances and articles that do not belong to any of the above categories and are dangerous in air transportation.

2. Firearms, ammunition, controlled knives and other similar items.

3 animals, except those who have gone through the formalities according to the regulations.

4. Articles prohibited from leaving, entering or transiting in the course of transportation by the laws of People's Republic of China (PRC) or relevant countries.

5. Articles whose packaging, shape, weight, volume or nature are unsuitable for transport.

6. Liquid and solid liquid, wine, beverage, cosmetics, shampoo, etc. If it exceeds a certain volume, it needs to be checked. Different airports will have different regulations at different times, and the airport regulations shall prevail.

I hope I can help you.