If you receive a courier from an unknown source and it is not cash on delivery, the way to identify it is to check the label on the package, check the invoice or other documents in the package, and check the courier tracking number.
1. Check the label on the package
The package may have the sender's name, address, phone number and other information. Consumers can use this information to determine the sender's identity. identity.
2. Check the invoice or other documents in the package
If the package contains invoices, letters or other documents, these documents may contain the sender's information.
3. Query by courier tracking number
If the consumer has a courier tracking number, the consumer can contact the courier company to query the source and sender information of the package. Most courier companies provide online inquiry services.
Consumers can enter the express delivery order number on the express company's website to check. Generally, they can find the specific shipping outlet and the contact number of the shipping outlet. They can directly call the other party's phone number and request the other party. Provide specific information.
Notes on sending and receiving express delivery:
1. Contact the company directly when sending the shipment
No matter how pleasant you have cooperated with a certain express delivery company in the past, notify the express delivery company to pick up the parcel. When picking up a package, be sure to call the courier company and do not contact the usual pick-up person directly.
The reason is that the courier company's pick-up crew always changes frequently. Maybe the pick-up crew belonged to the same courier company last time, but this time the pick-up crew may not work in this company.
2. Fill in the shipping date
When filling in the shipping form, be sure to fill in the relevant information on the shipping date and don't find it troublesome.
Reason: Firstly, it is convenient for you to check the shipping time and calculate the arrival time. Secondly, if you need to complain to the courier company, they will not admit it if there is no shipping date.
3. Pay attention to autographs
Ask the recipient to autograph and clearly write the charges on the express delivery form. If you want to copy it, do not write it by hand after the other party takes out the form.
Reason: Generally, if there is an autograph, it will be legally binding. At the same time, if you are willing to directly copy the freight on the order, it means that the rate is fair, otherwise there will be articles in it.
4. Face-to-face inspection
When receiving express delivery, be sure to check whether there are any signs of unpacking before opening it. If not, it must be done in the presence of the pick-up person. Open the package and inspect the goods.
Reason: Especially for buyers of Alipay transactions, if there is a problem with the product quality or quantity, just reject it directly, so that you don’t have to bother to communicate with the seller for a refund or return after receiving the product.
5. To check express delivery, use Aicha Express
Aicha Express aims to provide everyone with a simple and fast express delivery inquiry platform.