With the development of society step by step, there are more and more things that need to use the letter of commitment, which means that the promisor fully agrees with the offer of the offeror and is expressed in writing. There are many points for attention in the letter of commitment. Are you sure you will write it? The following are 9 travel agency commitments that I have carefully arranged. I welcome your reference and hope to help you. Commitment letter of travel agency 1
In order to build Yunnan into a veritable tourism province, establish a brilliant brand image of China Travel Service and adapt to the development of tourism in the new century. Really satisfy your free, free, comfortable and pleasant travel.
Here, we solemnly promise:
1. Individual guests and groups will receive you every day, so as to avoid your dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The first independent car service is launched, where you can choose the tourist vehicle voluntarily, and the car fare is not restricted by the number of people and other factors.
3. Travel route, hotel star rating, service standard, means of transportation, tour guide level, and special care (such as translators, accompanying medical staff, full escort, local escort, etc.) can all be selected voluntarily.
4. During the journey, you can freely control the sightseeing time of the scenic spot, and fundamentally change the traditional traditional traditional tourist reception operation mode, which can only make the beautiful scenery leave you in a hurry and take a stroll.
5. All the scenic spots in the scenic spot can be freely selected, and the spots or scenic spots that you have visited or are not interested in can be voluntarily abandoned.
6. Both sides of each tour group (regardless of the number of people) have signed the Yunnan Tourism Standard Contract, and we will strictly abide by and strictly implement all the promises made by our agency in the tourism contract. Really understand consumption.
7. Our agency will carry out corresponding insurance (regardless of nationality) in accordance with the Regulations of the People's Republic of China on Tourism in personal accident insurance.
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping, respect your willingness to shop voluntarily, arrange it only once a day (especially not more than twice), and ensure that the stay time is about one hour, which will truly guarantee your safety.
9. accordingly, ensure the preferential tickets for planes, cars, boats, etc. during the travel period and during the round-trip traffic.
1. During the tour, our agency will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and quickly handle e-mail, and sincerely provide you with corresponding fast and high-quality services at any time. Commitment letter of travel agency 2
In order to build a healthy and harmonious tourism market environment, adhere to honest management and create quality services, and strive to be an honest travel agency, Huanggang Youth Travel Agency solemnly promises "seven actions" and "seven no actions" to the vast number of tourists in the city:
1. Travel agencies operate and serve "seven actions" in good faith
1. Strictly abide by national laws and regulations, and insist on
2. Travel agencies implement an appointment system for their employees to engage in travel agency business, strengthen the management of the sales department and employees of travel agencies, and take responsibility for their business activities.
3. Sign labor contracts with travel agency employees, pay employees' salaries and allowances for traveling abroad on time, and do not deduct the labor remuneration that employees should enjoy.
4. In the process of tourist reception service, choose a reputable ground travel agency and tourist car company to sign contracts and standardize the service process.
5. Provide tourists with tourism products with consistent quality and value, introduce product information truthfully, and don't cheat guests.
6. Use standardized tourism text contracts, clarify matters such as prices and service standards, abide by the contract, fulfill service commitments, and consciously maintain the order of the tourism market.
7. Strengthen production safety management, implement the safety responsibility system, and handle travel agency liability insurance to ensure the personal and property safety of tourists.
second, the "seven don't do" of the travel agency's honest management service
1. Do not operate beyond the scope, illegally transfer or transfer the Travel Agency's Business License in disguise, and do not engage in affiliated contracting.
2. Don't use vehicles that don't have the qualification of tourism operation and people who don't have tour guide cards and tour guide cards in society to receive tourists.
3. Don't engage in unfair competition that is lower than the cost price, such as "zero tour fee" and "negative tour fee".
4. Don't violate the contract, don't lower the service standard, and don't organize to participate in self-funded projects and shopping projects outside the contract.
5. Don't publish false travel information and advertisements, mislead tourists with vague language, and cheat customers.
6. Don't intentionally default on the tour payment, and don't infringe on the interests of the guests.
7. Do not introduce or provide tourists with content that harms national interests and national dignity, contains ethnic, racial, religious and gender discrimination, and contains obscenity, superstition, gambling and content prohibited by laws and regulations. Commitment letter of travel agency 3
In order to build a healthy and harmonious tourism market environment, adhere to honest management and create high-quality services, and strive to be an honest travel agency, XX Youth Travel Agency solemnly promises "seven actions" and "seven no actions" to the vast number of tourists in the city:
1. Travel agencies operate and serve "seven actions" in good faith
1. Strictly abide by national laws and regulations, and insist on Timely and properly handle tourists' complaints and safeguard the legitimate rights and interests of tourists.
2. Travel agencies implement an appointment system for their employees to engage in travel agency business, strengthen the management of the sales department and employees of travel agencies, and take responsibility for their business activities.
3. Sign labor contracts with travel agency employees, pay employees' salaries and allowances for traveling abroad on time, and do not deduct the labor remuneration that employees should enjoy.
4. In the process of tourist reception service, choose a reputable ground-based travel agency and tourist car company to sign a contract and standardize the service process.
5. Provide tourists with tourism products with consistent quality and value, introduce product information truthfully, and don't cheat guests.
6. Use standardized tourism text contracts, clarify matters such as prices and service standards, abide by the contract, fulfill service commitments, and consciously maintain the order of the tourism market.
7. Strengthen production safety management, implement the safety responsibility system, and handle travel agency liability insurance to ensure the personal and property safety of tourists.
second, the "seven don't do" of the travel agency's honest management service
1. Do not operate beyond the scope, illegally transfer or transfer the Travel Agency's Business License in disguise, and do not engage in affiliated contracting.
2. Don't use vehicles that don't have the qualification of tourism operation and people who don't have tour guide cards and tour guide cards in society to receive tourists.
3. Don't engage in unfair competition that is lower than the cost price, such as "zero tour fee" and "negative tour fee".
4. Don't violate the contract, don't lower the service standard, and don't organize to participate in self-funded projects and shopping projects outside the contract.
5. Don't publish false travel information and advertisements, mislead tourists with vague language, and cheat customers.
6. Don't intentionally default on the tour payment, and don't infringe on the interests of the guests.
7. Do not introduce or provide tourists with content that harms national interests and national dignity, contains ethnic, racial, religious and gender discrimination, and contains obscenity, superstition, gambling and content prohibited by laws and regulations.
in order to effectively prevent and put an end to all kinds of unsafe factors in the project construction and realize the double goals of "excellent project" and "safe project", the contractor makes the following commitments:
1. To ensure that construction safety (warning) rules are set up at conspicuous places at the entrance and exit of the construction site.
second, formulate the construction safety management organization and safety management responsibility system, equip full-time safety officers for construction projects, and earnestly implement various construction safety management regulations.
3. All construction workers must receive safety education and technical operation training, and operators of special jobs must have corresponding technical qualification certificates.
4. Eye-catching warning signs should be set up in key places, locations and parts of safety management in engineering construction.
5. All kinds of auxiliary materials (equipment) needed in construction should have product conformity certificates, and the installation and use of auxiliary equipment should comply with safety management regulations. And strictly implement the safety operation procedures.
6. The quality of raw materials for engineering construction must pass the inspection.
VII. The contractor is willing to consciously accept the supervision of the employer, the supervisor, the supervision unit (person) and all sectors of society on the safety production in the project construction.
VIII. In case of any safety accidents during the construction period, the contractor is willing to bear all responsibilities.
promisee (signature and seal):
year month day
this unit (name of the unit)
In order to provide a safe and harmonious consumption environment for every consumer and create a safe and orderly business environment, we really strengthen the fire safety management of the unit itself, pay attention to efficiency and ensure safety. I solemnly make the following commitments to the society:
1. All the fire safety evacuation passages and exits of the unit shall be kept unimpeded during business hours, and the fire safety evacuation passages shall not be stacked, and the exits shall not be closed or locked during business hours.
2. Conduct a comprehensive inspection on the fire control facilities, emergency lighting, safe evacuation and exit signs of the unit on a regular basis, so as to ensure that the fire control facilities and signs always meet the requirements of the national fire control technical specifications.
3. All employees have received fire safety training.
iv. the business premises guarantee that no dormitory for employees will be set up.
the above commitments are made by our company, and we will abide by them. If we violate the above commitments, we will bear corresponding legal responsibilities in accordance with the Fire Protection Law of the People's Republic of China and the Fire Protection Regulations of Yunnan Province.
Name of unit (official seal):
Signature of legal representative (principal responsible person):
Letter of Commitment for Travel Agency on
In order to establish a good atmosphere of legal operation, fair competition and honest hospitality in the travel agency industry in the city, continuously improve the quality of newspaper services, standardize the order of the tourism market, better protect the legitimate rights and interests of tourism consumers, and establish a good image of the travel agency industry in xx City, Advocate legal and fair competition among travel agencies, implement industry self-discipline and accept social supervision, and make the following commitments:
1. Be honest and trustworthy, and put an end to fraud
Adhere to the principles of honesty and trustworthiness, plain pricing, fairness and legality, put an end to all kinds of fraud, carry forward the moral trend of operating by virtue, and create a market environment for honest tourism.
second, the advertisement is true and the price is reasonable
the contents of the tour route, project and time are clear and the price is true and reasonable. Do not make or publish false advertisements, deceive or mislead tourists, enhance the transparency of advertisements, let tourists clearly understand their consumption, and issue formal invoices for tourists.
Third, abide by the contract, understand the consumption
Regardless of individual customers or teams, resolutely implement the unified national standard contract text. Fill in the contract with comprehensive and clear contents and clear service standards, and establish a good corporate image of valuing contracts and keeping promises.
iv. standardize the service and fulfill the contract
strictly fulfill the contract requirements, and do not change, cancel, reduce or increase the service items without authorization, or lower the service standard without authorization. Respect the principle of tourists' voluntariness, do not coerce or induce to increase shopping and self-funded projects, and remind tourists to prevent being cheated.
5. Treat guests in a civilized manner, and abide by the law
Actively provide and guide tourists to carry out tourism consumption activities that are beneficial to physical and mental health and conform to socialist spiritual civilization, and do not introduce or provide tourists with items that are explicitly prohibited by the state, and do not organize and induce tourists to set foot in pornographic and unhealthy places, so as to help tourists enhance their awareness of self-protection and guide healthy, civilized and mature tourism consumption
6. Love their jobs and establish an image
Advocate love. Be civilized in language, beautiful in explanation and considerate in service. We should do our duty, remind tourists at any time, prevent all kinds of accidents, put an end to accepting kickbacks without permission, actively establish the image of excellent tour guides, and resolutely put an end to the illegal behavior of hiring unlicensed tour guides.
VII. Quality service and brand building
Provide beautiful, safe and high-quality environment and services for tourists, earnestly solicit feedback from tourists, and continuously improve the service level. Treat tourists' complaints seriously and responsibly, and actively cooperate with relevant departments to properly handle them.
VIII. Strengthening self-discipline and maintaining order
Adhere to law-abiding operation, strengthen industry self-discipline, conduct business in strict accordance with the approved business scope, and do not set up tourism branches, business departments or offices privately. Never engage in zero or negative tour fee business, oppose fraudulent acts such as withdrawing funds, defaulting on accounts and evading debts, and maintain the order of the tourism market.
IX. Cooperative operation, honesty and trustworthiness
In the course of operation, we will carefully sign a perfect cooperative operation contract with the legally qualified travel agency and the ground-based travel agency, in which the rights, business and liability for breach of contract of both parties are clearly defined, so as to achieve cooperative operation, high-quality service, honesty and trustworthiness.
1. Order to ban and obey supervision
Resolutely implement the relevant laws and regulations of the state, province and city, so as to ban orders, unconditionally obey the industry supervision of xx Tourism Bureau, and do everything according to instructions.
Commitment unit:
Legal representative:
Commitment time: Commitment Letter of Travel Agency Article 5
In order to implement the relevant requirements of the National Tourism Administration on honest management, we actively responded to the Suzhou Travel Agency Service Improvement Action Plan advocated by Suzhou Tourism Bureau, made great efforts to shape the brand of "Quality Suzhou, Sunshine Tourism" and promoted Suzhou to create a national global tourism demonstration zone. To build a unique international cultural tourist attraction, our travel agency solemnly promises:
1. Honest and trustworthy, and abide by the law
Strictly fulfill the legal obligations of tourism enterprises and consciously safeguard the legitimate rights and interests of tourists. Actively follow the trading principles of voluntariness, equality, fairness, honesty and credit, and do not cheat for profit or take ill-gotten gains. The agency implements an internal credit evaluation mechanism and implements the requirements of credit service in all aspects of tourism services. Put an end to organizing tourists to participate in pornography, gambling, drugs and other illegal activities in tourism activities.
second, true propaganda, correctly guide
to publicize tourism products and services objectively, comprehensively and truly, and do not make false or misleading propaganda. The information disclosed is sufficient and informative to guide tourists to make rational choices.
Third, quality service, refusing to provide tourists with fine tourist routes at reasonable prices in violation of regulations, and resolutely not using "black clubs", "black shops", "black cars" and "black guides" and not cooperating with unqualified suppliers.
fourth, reasonable pricing, plain code and firm price
clearly, clearly and truly mark the price in business activities. Resolutely resist "unreasonable low-cost travel" and illegal acts such as inducing, deceiving, forcing or disguised forced consumption. Let tourists clearly travel, and do not organize tourists to participate in self-funded projects and shopping projects other than those agreed in the contract.
5. standardize the contract and conduct fair trade
actively use the model text of the travel contract. Fair trade, orderly competition, not to undermine the tourism market by unfair business practices.