Question 1: What should I do if the online shopping is not delivered due to express delivery? Because the goods have not been received, the buyer can apply for a refund because of the logistics failure. You can also call the courier company to inquire. If you apply for a refund, the seller will handle your refund and he can refuse. Alipay will give you a week to decide whether to pay or complain. If you receive it again this week, you can confirm the loan. If you haven't received it or the courier company hasn't given the whereabouts of the goods, you can negotiate with the seller and courier. See if the other courier loses money to the seller or your courier company loses money to you. As long as you believe that you have not received the goods, you can continue not to pay, and the other courier has no evidence to prove that you have received the goods, because you have not signed for it! Don't worry.

Question 2: My express delivery has shown the receipt, but none of them have arrived. What should I do? It's only at six o'clock that the courier signs that you have completed the delivery task and will give it to you tomorrow. I won't give it to you tomorrow, just complain directly. Generally, the courier will deduct money if he doesn't deliver it on time. The courier company should strengthen this inspection and sign for me, which is worse than delaying delivery by one day.

Question 3: What should I do if the courier is not received? It's urgent Method. 1. According to the express delivery process, check where the goods are, and call the corresponding local logistics company according to the express delivery number. There are basically two possibilities, in the hands of the courier company terminal or dispatcher, or on the way back (this can be seen in logistics tracking), if in the hands of the terminal or dispatcher, contact yourself to pick up the goods or make an appointment to send them to the door, and if on the way back, contact the seller for delivery or refund. 2. On Taobao, the seller is required to extend the date, and the deposit and payment treasure will be automatically transferred to the seller. If not, click Refund to enter the refund process, and you can delay the payment to the seller. Everything on Taobao is evidence, and logistics tracking is the most effective evidence, which can show the delivery situation and the receipt status of goods. When shopping in Taobao, you should also study hard.

Question 4: What should I do if the courier is not received on the same day? The general courier company will contact you again. They usually deliver them one by one in a certain order and usually come back the next day. If you don't come, ask the number of the door-to-door delivery, and then call the courier company to check the status of the goods.

Question 5: What should I do if the courier sent by the post office is not received? Do you have a courier number? If it is a single number, you can check ems/on EMS official website first. Look at the tracking information. Have you been to your house? If it arrives and shows that it is being delivered, you should receive it on the same day, at the latest the next day. The courier will call you after the goods are delivered. If we haven't reached your place, we will have to wait. If the work has been handed in and hasn't arrived for several days, you should call and ask. The telephone number is 1 1 185. If you provide the order number, they can check it for you. If you are contacted by express delivery, it is not convenient for you to receive the goods, so you can ask them to deliver the goods one day later. The quality of service varies from place to place, and it will generally be sent again. If you don't deliver it, you will have to go to the post office to pick it up yourself. You can deposit it with them 10 days or so, I don't know how many days. If it is not picked up for a long time, the express mail will be returned to the sender.

Question 6: What should I do if I can't receive the courier? Call Tong Yuan first and ask where it was sent and who signed for it. If you still can't get it, contact the seller and let the seller negotiate with the courier. If negotiation fails, it is necessary to apply for a refund on the grounds of "confiscation of goods" in time.

Question 7: What if the courier fails to sign for it? Generally, if the courier fails to sign for it, it will be returned to the courier outlet first, and the outlet operator will contact the recipient the next day. If you still can't get in touch, you will contact the sender and ask the sender to contact the recipient or return the courier.

Generally, most courier companies will charge a refund and the sender needs to pay. If the sender doesn't want it, it will be treated as no express mail.

Question 8: What should I do if the courier is not received? Is it a courier company for freight or general goods? In the latter case, if you don't sign for it at the first time, call the delivery party to ask about the situation. Second: If you know your courier number, you can call the courier company to check the status of the goods. If you sent the receipt as you said, but you didn't sign for it, you can ask the courier company what happened first, because it's their fault, not yours. Whoever sent it should check, and their receipt should also be signed and checked! Follow-up: How can the courier company get the wrong address? If you remember the address correctly, someone will sign for it. Are you sure the address is correct? Or did his family take it for him without telling him? Because you looked it up online, it may be wrong. Generally speaking, someone will sign for it if the location is right. Not if it's not him. The courier company must have a valid certificate to sign for it! So, making sure there is nothing wrong in front is an impostor. It is also their dereliction of duty for the courier company not to check the valid documents! It's better to negotiate and ask if you forgot to pick up the goods at home first! Follow-up: the consignee is my mother, and the name of the receipt is the same as my mother's, but my mother didn't sign it at all and didn't even receive the arrival call. You don't need to show your certificate for the courier you received before. Is it possible that someone else is an impostor? Answer: If the address is correct, confirm that it has been sent, and it should be sent to your home. If not, you should call the courier company. Another hypothesis is that the courier took it?

Question 9: Taobao confiscated the goods because of express delivery. . What should I do? 1) Contact the seller and ask for an extension of delivery.

2) Go to the courier company to get it yourself.

3) If the seller does not agree to extend the time, initiate a complaint and ask Taobao to intervene in arbitration.

Refund process: contact the seller to explain the reason for the refund, and the seller will confirm the refund. If the seller disagrees with the refund, he can initiate a vote on the receipt confirmation page, submit the reason for the refund and a screenshot of the dialogue with the seller, apply for freezing the payment, and finally Taobao will intervene in arbitration to solve the problem.

Question 10: What should I do if Taobao Express fails to receive it? You call your local courier, can't you ask him to deliver it to you again? When it comes to making money automatically, you can negotiate with the owner. If the goods are returned, you should ask him to give you a refund. I think so. After all, you haven't commented yet, and everyone doesn't want bad reviews.

Answer your supplement: If the other party is a reputable store, it should be sent back. Please communicate with the owner first, or ask him to change the courier. This courier is too poor. Can't you call again in a day or two if you can't get through?

By the way, the name of my Taobao shop is: Angels love babies, please come and have a look when you are free! good luck