If the petitioner is unwilling to sign the reply letter, that is, if the petitioner is dissatisfied with the reply, inform the other party that he or she can request a review by the superior department.

"Regulations on Letters and Calls"

Article 34 If a letter or caller is dissatisfied with the administrative agency's opinion on handling the letter or call matter, he or she may request an original petition within 30 days from the date of receipt of the written reply. Handle review by the administrative agency at the next higher level. The administrative agency that receives the review request shall submit review opinions and provide a written reply within 30 days from the date of receipt of the review request.

Article 35 If the petitioner is dissatisfied with the review opinion, he or she may request a review from the administrative agency at the higher level of the review agency within 30 days from the date of receipt of the written reply. The administrative agency that receives the review request shall submit a review opinion within 30 days from the date of receipt of the review request.

The review authority may hold a hearing in accordance with the provisions of Paragraph 2 of Article 31 of these Regulations, and the review opinions after the hearing may be disclosed to the public in accordance with the law. The time required for the hearing shall not be counted in the time limit specified in the preceding paragraph.

If the petitioner is dissatisfied with the review opinion and still submits a complaint request based on the same facts and reasons, the petition work agencies and other administrative agencies of the people's governments at all levels will no longer accept the complaint.

Article 31: Paragraph 2 Hearings may be held for major, complex, and difficult petition matters. Hearings should be held in public, and facts and responsibilities should be ascertained through questioning, debate, evaluation, and collegiality. The hearing scope, host, participants, procedures, etc. shall be stipulated by the people's governments of provinces, autonomous regions, and municipalities directly under the Central Government.

Extended information

Petition agencies and responsibilities

Article 6 of the "Regulations on Letters and Calls" People's governments at or above the county level shall establish agencies for letters and calls; People's governments at or above the county level The work department and the township and town people's governments shall, in accordance with the principles of facilitating work and making it convenient for petitioners, determine the agency or personnel responsible for the petition work (hereinafter referred to as the petition agency) or personnel to be specifically responsible for the petition work.

The petition work agency of the people's government at or above the county level is the administrative agency responsible for petition work of the people's government at the same level. It performs the following duties:

1. Accept, assign, and forward petitions submitted by petitioners.

2. Undertake the petition matters assigned by superiors and the people's government at the same level;

3. Coordinate the handling of important petition matters;

4. Supervise Check the handling of letters and calls;

5. Research and analyze the situation of letters and calls, conduct investigations and studies, and promptly propose suggestions for improving policies and work to the people's government at the same level;

6. Provide guidance on the petition work of other departments of the people's government at the next level and the petition work agency of the people's government at the lower level.