China's works include An Introduction to the Relationship between communist party and communist party (Shanghai People's Publishing House, 1987), The Relationship between communist party and communist party (Fudan University Press, 2nd Edition, 200 1) and Sociology of Art (translated by Shanghai Lin Xue Publishing House, 1988). The English works published in the United States include Understanding China: the Central Stage of the Fourth Force (new york State University Press, 1996), Teamwork in High-speed Management (co-authored by Donald Cushman, new york State University Press, 1995) and Great Wall Site: China Communication and Cultural Change (co-authored by Zhu Qian, New York).
In addition to teaching and writing, he is also engaged in research and consultation on organizational relationship management, management culture and comparison between Chinese and American systems. At present, he is the chief China affairs consultant of www.DhinaDirect.com Limited Liability Company.
Mr. Ju Yan 'an's concept and tools of "relationship management" are not only applicable to the management of government organizations and industrial and commercial enterprises, but also inject new blood into public relations, marketing and news dissemination. Even people engaged in international relations should read it. In fact, all people who are trapped, tired and worried by "relationship" can look at themselves as a mirror!
Review on the Report of "Walking Back to China from America" —— Also on Relationship Management
Author: Tu Weijuan, Source: Xinmin Evening News
-reading a new book "Relationship Management" in Yan 'an.
For us in China, who doesn't understand "relationship"? Who doesn't understand the importance of relationships? However, it is very difficult and difficult to handle all aspects of relations. The book Relationship Management recently published by Shanghai People's Publishing House has attracted the attention of many business leaders, white-collar workers and related people. The author of this book is/kloc-the former professor of Fudan University who introduced "public relations" to China five years ago and thus promoted the "public relations craze" to live in Yan 'an. Today, as the first China scholar to be hired as a tenured professor of communication by an American university, he also showed the report "Walking Back to China from China" to American readers.
The author tells us that in the post-industrial society and information age, if the "relationship" of human beings is not handled well, then the earth owned by human beings will never be peaceful. Enterprises will eventually return to "relationship management". No matter how big the market environment changes and how many new concepts there are in enterprise management and marketing, it is necessary to do a good job in relationship management, especially interpersonal relationship management. As an intangible asset, how to manage the relationship needs to grasp the opportunity and master the skills. Therefore, the author innovatively puts forward six C models, namely, * * sharing interests or interests, communication and exchange, credibility and trustworthiness, commitment and persistence, cooperation and collaboration, compromise and concession, and analyzes these six C models at the basic levels of relationship emotion management, power management, conflict management and change management.
In the book, the author also lists a large number of Chinese and foreign examples, and analyzes the focus of gains and losses in the relationship between organizations and individuals from the perspective of relationship management. People trapped by "relationships" can take this book as a mirror.