When the credit card cannot be used due to damage, breakage, vague signature, demagnetization of magnetic stripe, etc., the cardholder can apply for a new card, and the new card will be sent to your billing address within 2 working days. The number and password of the new card after destruction and repair remain unchanged; If the old card is destroyed within six months before its expiration, the validity of the new card will be automatically extended for three years.
Damage compensation fee: ¥ 15/ card. If express delivery is needed, 20 yuan express fee will be charged.
Application method: Log in to the credit card online bank and click "Card Management" → "Card Loss Replacement".
If in doubt, please add enterprise QQ customer service 4008205555 or WeChat to WeChat official account "China Merchants Bank Credit Card Center" for detailed consultation.