Hello: If you forget your account number, there are two official ways to help you, but the account number is also very important and must be kept strictly confidential. If you want to query the account number, you need to provide relevant account information first. It can be provided through the official customer service hotline (400- 166-8666) or the customer service center-I want to ask questions here. Please refer to the staff's reply and suggestions for the specific account number.

1. Prompt you to enter the last 3 digits of your account: you can directly provide the role name and server in the above two channels to help you locate whether a specific account exists, and then provide the ID number+name, or secure email for account verification, or bind the mobile phone number. After verification, you can prompt you to enter the last 3 digits of the account to help you try to recall the specific account.

2. Inform the complete account number: If you really can't remember it, you can fax the front and back copies of the ID card used in the current account number, indicate the contact number, autograph it, provide the server and role you need to inquire as much as possible, and indicate "This ID card copy is used to inquire about the game account". The fax number is 0755-6 1864520. The staff will contact you as soon as possible after receiving the fax and inform you of the audit results. If the fax is approved, they will also inform you of the complete account number.

Because the current ID information of the account is very important, especially the ID information can be used as an important proof of the ownership of the account, I suggest you protect the account information to avoid the inconvenience caused by disclosure.