Shopping mall employee evaluation plan. Doc store employee appraisal scheme Store employee bonus appraisal scheme 1. Objective To improve the overall management level and service image of shopping malls. Two. Evaluation project three. Evaluation method 1. Daily basis: the team leader will assess the team members every day, and the supervisor, manager or person in charge will assess the team members or team members without team leaders every day. People's education manager (Commissioner), management minister and store manager will check the assessment of each team every week. 2, electrician, art, input, driver (non-benefit wage system) is set as the logistics group. 3. one? The first-level store manager (Commissioner) and loss prevention staff, and the second-,third-and fourth-level store managers (managers) conduct basic inspections on Group U and make records. 4. Every month, the team leader of 26U counts the assessment results of the reserve team and attaches the original assessment to the first-level store manager (Commissioner) and the second, third and fourth-level store managers. 5. The first-level store manager (Commissioner), the second-level store managers, the third-level store managers and the fourth-level store managers check and analyze the assessment of each group, and report to the management minister and manager for review. 6. After checking and reviewing the assessment results of each group, the in-store group ranking will be publicized for three days. Only after no objection can the bonus be reported to the Human Resources Department. Four. Bonus payment 1. The monthly bonus will be assessed by the department (group) and submitted to the company for distribution together with the assessment attachments of each group. 2. The monthly post bonus of the team leader is included in the monthly performance appraisal of the manager; 3. If the team leader or each responsible person fails to perform the duties of assessment and supervision seriously, he will be dismissed from his post and his bonus this month will be cancelled. 4. If there is a safety accident in the store, the bonus of the employees in the store will be cancelled. 5. Employees who quit halfway have no bonus that month. 6. Before the 5th day of each month, each store shall summarize and report the bonus payment application form of each unit to the Human Resources Department of the headquarters; Otherwise, it is regarded as automatic abandonment. 7. Employees who implement the benefit wage system do not implement this provision. 8. Pay bonuses before 15H every month. Five, the provisions shall be implemented as of July 2009. The other implementation time of intransitive verbs in this assessment will be implemented in combination with the company's relevant salary policies and attendance system from July 1 day, 2009. Sichuan Dehui Commercial Co., Ltd.: June 2009 Attachment: 1, daily basic assessment statistics of each group 2. Daily basic assessment of shop assistants in each group: department (group): name: attendance: except for the attendance system, late arrival, early departure and absenteeism will be deducted 1 minute. Party in the morning and evening: for routine party in the morning and evening every day, if you don't attend without reason (except for rest and leave), you will be deducted 1 minute. ③ gfd: Failing to dress according to regulations and wearing work badge buckle 1 point. Service etiquette: daily routine inspection and audit failed to deduct 1 point from Sichuan terms of service. T student: once every h, the ground in the responsibility area is messy, and there are scraps of paper, peels and goods (shelves) dust "II 1". Violation of discipline: colluding with posts, joking, quarreling with customers, disobeying work arrangements, taking goods (gifts) without permission, etc., 5 points will be deducted at a time. Commodity display: goods are not replenished (packed) according to the inch, or displayed according to the display standard, or piled up in disorder: "II 1 minute". ⑧ Maintenance of price tag: If the goods in the responsible area do not conform to the price tag during routine inspection, and the price tag is damaged (unclear) and not replaced in time, it will be deducted 1 minute i times; Pet-name ruby customer complaints: valid customer complaints will be deducted once 1 point. Customer Service Group (Month) Daily Basic Assessment Form Shop: Name: Full Score 100, Deduction Item Li Description: Attendance: Besides the attendance system, are you late, leave early and absent from work? Second deduction 1 minute. Party in the morning and evening: for routine party in the morning and evening every day, if you don't attend without reason (except for rest and leave), you will be deducted 1 minute. ③ gfd: Failure to dress as required, wearing work cards, etc. , score 1 1 1. Service Etiquette: Routine inspection and audit every day, and once the service terms are not used, 1 point will be deducted. T student: Have a routine check-up every day. In the area of responsibility, if the ground is messy, scraps of paper, peels, storage platforms are dusty and piled up in disorder, 1 point will be deducted once. Violation of discipline: crossing the line, joking, quarreling with customers, disobeying work arrangements, taking goods (gifts) from vendors without permission, etc. , II5 points. Scorecard, invoice, return, and goods warehousing: 1 minute is deducted for not handling (handling) in time. ⑧ Gifts: The quantity of gifts is inconsistent with the accounts. Pen buckle 1 min. ⑨ Broadcast: If the broadcast is not required and the talent show is not broadcast, 1 point will be deducted. Customer complaints: valid customer complaints will be deducted once 1 point. Cashier Section (Monthly) Daily