1: Tell the sender or seller that this courier has not been received, but it shows that it has been signed for. Ask the sender to contact the courier directly to solve the problem.

2. Direct voucher number, the official complaint telephone number of the complaint courier. The reason for the complaint is that the receipt has not been received, and the courier will directly trace the matter.

3. Complain to the local post office or directly to the post office in official website. All express delivery is managed by the postal service.

Either way, the problem can be solved, because the name of the signer is on the receipt. It can't be fake.

As for the refund, it will only be refunded after the express delivery is settled. Under normal circumstances, specific answers will be given within two or three days.