1. The purpose of this system is to implement clear and identifiable process management and responsibility management in the whole order execution process, improve work efficiency and service quality, ensure the order fulfillment rate and customer satisfaction to the greatest extent, and ensure the effective connection of all work units within the company and the smooth progress of the work.

2. Description of order management content: mainly the process management of order review, recording, technical disclosure, quotation, contract signing, drawing design, product production and progress tracking.

Three. Specific order management process:?

1. When receiving the order, the business personnel should have a necessary understanding of the contents of the order, including the variety, quantity, construction period, quality, etc., and record the number. ?

2. The quotation submitted by the business personnel for review shall be reviewed by the manager in charge of production and the manager of technical department, and the receiving method shall be determined according to the customer's situation, product type and quantity, construction period and estimated contract amount. For small orders of non-key or potential customers, the quotation will be increased and the construction period will be extended. After receiving the order, each department determines the time required for each job and fills in the contract review form.

3. After the order is confirmed, the business department arranges the quotation, and the offeror makes a quotation record, and reports it to the general manager after verification (paper version)?

4. Business departments communicate with customers, strive to sign contracts on the basis of mutual satisfaction, and file the contract numbers for unified management.

5. The production department arranges and supervises production according to the Contract Review Form, and the technology, procurement, production and quality inspection enter their respective working procedures according to the review contents, and the relevant departments cooperate with each other.

6, technical drawings indicate the key quality and process requirements, workshop decomposition. All departments and links shall implement quality and time limit control, and the lower process department shall supervise the upper process department.

7. After the product is completed, the quality inspection department will conduct the final inspection. After being qualified, the production workshop will report to relevant departments.

8. The manager in charge of production is responsible for the whole process scheduling, and reports the key and difficult work to the general manager and chairman in time.

9. Before the end of each month, each department will summarize the order and production in writing and report it to the general manager and chairman.