2023 Performance Work Summary 1

In 20xx, under the correct leadership of the Health Bureau and the town party committee and government, Hutou Town Health Center Under the sincere support and personal guidance of the Municipal Hospital of Traditional Chinese Medicine, all employees of the hospital are united and pragmatic, and with the team spirit of "love the hospital, love the job, integrity, diligence, discipline, and cooperation", they actively carry out medical ethics, medical ethics, medical hygiene, Rural epidemic prevention and health care, new rural cooperative medical care and other work have successfully completed various tasks in accordance with the goals set at the beginning of the year and achieved unprecedented good results. The summary report is as follows:

1. Medical and health work has achieved remarkable results

(1) Pay close attention to medical ethics and practice and comprehensively improve the overall image of our hospital.

In the hospital-wide in-depth study and practice of the Scientific Outlook on Development, the work style has been further changed, the medical service concept and competition awareness have been improved, and medical ethics and style have been integrated into actual work.

1. The whole chapter is organized and scientifically planned. In order to improve work efficiency and establish a good image of being pragmatic and efficient, our hospital has successively formulated medical ethics and medical style management regulations, work style evaluation work plans, medical disputes, errors, and accident handling methods, medical care routines for various diseases, and various medical care There are more than 50 rules and regulations on quality management, emergency first aid, etc. The work style construction of our hospital has been scientifically and institutionally managed, forming a good situation in which everyone has responsibilities at work and is grasped everywhere.

2. People-oriented and provide good service. In order to improve service quality and implement promised services, our hospital has carried out extensive activities to solicit opinions and suggestions from all walks of life, set up a reporting box, made public reporting hotlines, and issued opinion cards to the public for questionnaires. In order to implement opinions and suggestions , we strictly follow the investigation and punishment system. Through rectification, in the past year, we have not received a case of public dissatisfaction due to poor service; we have not found any adverse effects caused by employees' private self-medication, which has greatly improved the work style of our hospital. Improved, the overall image has been significantly improved, people's satisfaction has been significantly enhanced, and it has been unanimously praised by the masses.

(2) Public health work is promoted in an orderly manner.

1. Focus on responding to public health emergencies. In response to this year's hand, foot and mouth disease and influenza A, we attached great importance to it, carefully organized it, widely publicized health science knowledge, established a fever clinic and set up an observation room. At the same time, rural doctors were organized and mobilized to carry out screening at all levels and carry out epidemic investigation, reporting and monitoring. In May of this year, through strict prevention and investigation, 1 suspected case of hand, foot and mouth disease was detected. He received timely referral and treatment as required, and there were no medical errors or disputes throughout the year.

2. Carry out solid prevention and control work. First, adhere to the monthly meeting system. This year *** held 16 regular meetings of rural doctors, and 14 rural doctors were studied and trained on health regulations, rules and regulations, and exemption knowledge through meeting-on-training methods; at the same time, we actively organized village doctors to The doctors participated in the continuing education on health regulations, professional knowledge training and learning education organized by the Health Bureau, and completed the assessment and certification matters for the 9 village clinics in the town. At the same time, they implemented monthly village supervision and inspection work, so that the village doctors in our town Management work and the construction of prevention and protection networks have been further strengthened. The second is to work unremittingly on the calculation and exemption work, carefully manage children's cards, books, certificates, and registers, check the daily registration of new children, add them to the card in a timely manner, and vaccinate according to the procedures. As of the end of December, various groups - people have been vaccinated. Among them: (1) children aged 0-7 in the town - people, born this year - people, actual construction - people, card creation rate - %, timely hepatitis B vaccination rate - %, hepatitis B vaccine for children aged 8-15 In one strengthening of immunity, - people should be vaccinated, and - people should be vaccinated, and the vaccination rate reaches -%. (2) The single vaccination rate of the four vaccines - %, the intensive immunization rate - %. (3) Hemorrhagic fever vaccination - number of persons, vaccination rate - %. (4) The vaccination rate for influenza, rubella, mumps, and rabies vaccines reaches 100%. There has not been a single vaccination accident this year.

3. Strengthen maternal and child health care and effectively carry out prenatal health examinations. First, we actively carried out the census, diagnosis and treatment of women's diseases, and established diagnosis and treatment files. We conducted a census of cervical cancer and breast cancer among women aged 35 to 59 in the town. According to the three-year census plan, 1,600 women in the town will be diagnosed with cancer this year. 587 people completed the census, and the census rate was -%. Among them, vaginitis - human, cervical iodine staining - human, breast hyperplasia - human, other diseases - human were found, and no patients with cervical cancer and breast cancer were found. The second is to complete various maternal and child health reports in a timely manner, so that the compensation for the "reduction and elimination" project is paid out on time, without any false reports or omissions, and the maternal and child health tasks for the whole year are successfully completed. The third is to do a good job in children's health care. This year, the government’s physical examination for children under 7 years old is - human, under 5 years old - human, and under 3 years old - human.

4. Medical and health services have been significantly improved. This year, our hospital overcame the difficulties of small manpower and poor equipment. Through the joint efforts of all the cadres and workers of the hospital, we received 100 outpatient visits, with an average of more than 100 outpatients per day.

The utilization rate of open hospital beds is 10, hospitalizations are - people, and the actual hospital bed utilization rate is - %; trauma surgeries are carried out - remaining cases; B-ultrasound and ECG examinations - persons; laboratory examinations - persons; radiological examinations - persons ; The proportion of drug revenue is controlled within ——%; the standard writing rate of prescriptions and medical records reaches 100%; the success rate of rescuing critical and critical patients reaches ——%, the total medical income is more than 10,000 yuan, the drug income is 10,000 yuan, and others Income - 10,000 yuan; total expenditure - 10,000 yuan, balance of income and expenditure - 10,000 yuan, year-on-year growth - %.

5. Do a good job in the health census of the elderly and the collection of family health files. First, from November to December 20××, our hospital concentrated time, manpower, material and financial resources to conduct physical examinations on 729 elderly people over 65 years old in the town. 688 people were actually examined, and the physical examination rate reached 94%. The second is to carry out the collection of national family health file information for every household in the town. Through person-by-household surveys, we screened out the most diabetic patients - people; hypertension patients - people; and the elderly over 65 years old - People, in accordance with the requirements of 80% of the annual physical examination by superiors, successfully completed the target tasks.

(3) The work of the new rural cooperative medical system has developed steadily.

With the continuous improvement and improvement of the new rural cooperative medical care implementation plan, under the new situation, in order to promote the full realization of the goal of "everyone has access to basic medical and health services", the leaders of our hospital personally take the lead, Actively engaged in the work of the New Rural Cooperative Medical System and achieved certain results. The main methods are:

1. Strengthen management and strictly implement the reimbursement system. In order to facilitate people's medical reimbursement, our hospital has established a new rural cooperative medical work leading group, with full-time medical staff in charge. In terms of work system, a complete outpatient diary registration has been established, and prescriptions, medical orders and various nursing records have been standardized. At the same time, inpatients are strictly monitored when requesting reimbursement of cooperative medical expenses, and medical activities are carried out in accordance with basic procedures such as providing the "New Rural Cooperative Medical Certificate", "ID Card", "Household Directory", and identity certificate issued by the village health center. After verification, the participating farmers who come to our hospital for medical treatment and discharged will be compensated on the same day according to the standards. Up to now, there has not been a single case of unreasonable reimbursement in our hospital, thus eliminating the occurrence of imposters and allowing participating farmers to clearly consume in hospital and clear out their expenses. We clearly enjoy the government's policies to benefit the people and effectively ensure the safe use of participating funds.

2. Convenience the masses and provide good service. We have always regarded the New Rural Cooperative Medical System service as the top priority of the hospital. First, while we improved our service attitude, service quality and technical level, for the convenience of the people, we spent more than a month and conducted in-depth visits to 17 hospitals. In villages, small-sum outpatient compensation campaigns have been carried out in thousands of households, and activities have been carried out to deliver doctors and medicines to thousands of households, truly achieving "patient-centered and quality-centered" and providing convenient conditions for the majority of participants. . Second, through the active efforts of all the staff of the hospital and the coordination and cooperation of various departments, in 20××, the new rural cooperative medical work of our hospital was running step by step and in a healthy and orderly manner. According to statistics, the number of people who should participate in the insurance in the town is - people, and the people who have participated in the insurance are - people. The insurance participation rate has reached -%, a year-on-year increase of -%. In the exemption work, this year *** will implement various types of compensation for participating personnel - person-time, compensation amount - yuan, direct reduction and exemption - yuan. Among them: compensation for hospitalization - person-time, compensation amount - yuan, small outpatient compensation - person-time, amount - yuan, so that farmers can truly benefit and lay a solid foundation for the smooth implementation of the new rural cooperative medical care next year. At the same time, the hospital has also achieved good social and economic benefits.

2. Existing deficiencies

Although we have achieved certain results in 20xx, there are still many gaps, mainly reflected in:

1. Rural health The medical infrastructure is in poor condition and still lags far behind the target management requirements.

2. The comprehensive quality of health technology in our hospital is low. The proportion of health technicians with intermediate or above professional titles in the hospital is insufficient. There is a shortage of outpatient doctors, especially key doctors. There is a lack of talents and no reserve force. The comprehensive quality of village doctors is not high, and it is difficult to achieve the goal of integrated rural management in a short period of time.

3. Although the business income has increased, the remaining debt is relatively large, and the debt is still owed - 10,000 yuan. In addition, some patients have flowed to the municipal hospital, and it is still difficult to pay the full salary of employees.

4. Hutou Health Center is more than 100 miles away from the county seat. It is an important medical rescue center in the east of Hulin. Its jurisdiction covers the two towns of Yuan Xingxing and Xiaomuhe, as well as fisheries, forest farms, improved breeding farms, and dairy farms. Without transportation, it is impossible to deal with sudden public health incidents and acute and severe patients.

3. Work ideas and measures in 20xx

In 20xx, our hospital will take preventive health care as the center and create a first-class health center; with reform as the driving force, we will advocate competition, dedication, and Enterprising spirit; taking talent training as the foundation, strive to improve the quality of all employees; taking quality management as the core, not only improve the level of medical services; focusing on safety management, effectively ensure medical safety, strive to complete various tasks, and promote the health undertakings of our hospital Comprehensive, coordinated and sustainable development.

1. Objectives and tasks

Expected completion - the construction of a standardized health center; regular arrangements for further training - people; comprehensive completion of various medical and health indicators.

2. Work ideas

1. Further strengthen the construction of villages and improve service levels. The construction of village-level health clinics in our town is still relatively weak, and the infrastructure is relatively backward. In particular, some village clinics are extremely simple and poorly managed. Therefore, we must take the "New Rural Cooperative Medical System" as an opportunity to vigorously solve the funding problem and actively Striving for national investment, we will strive to improve infrastructure construction and form a health service network with town health centers as the backbone and village health centers as the base. By 20××, we will strive to achieve standardized health centers in ——% of villages. In addition, regular meetings, training, supervision and other forms should be adopted to strengthen the business management and technical guidance of village health clinics and village doctors, and improve the professional level of village doctors.

2. Further strengthen the strategy of developing hospitals through talents and continuously improve the quality and capabilities of health technicians. In 20xx, on the one hand, our hospital formulated and improved the further education system, strengthened the technology of the hospital, organized regular public training in a planned manner, encouraged the development of appropriate new technologies, broadened the medical field, and increased public welfare benefits; on the other hand, it was necessary to strengthen the quality of business learning in the hospital management, carry out in-depth continuing medical education, and continuously improve the skill level of employees; third, actively explore the introduction of high-level talents, attract retired experts from municipal hospitals to come to the community for consultation, and improve the quality of health services.

3. Further strengthen the quality management of medical treatment, nursing and medical technology. First, we must further strengthen the internal management of the hospital, build a first-class health team, pay close attention to the implementation of medical quality and public health core systems, strengthen the construction of internal management efficiency of the hospital, and carry out in-depth medical safety and quality management. The second is to further strengthen the construction of the nursing team, standardize various nursing documents, strictly abide by nursing operating procedures, severely punish nursing errors, and strive to avoid medical disputes caused by nursing errors. The third is to strengthen the construction of medical technology quality management, improve the overall diagnosis and treatment level of the hospital, and establish a good image of the hospital; use existing equipment to give full play to its use value. The fourth is to establish and improve the quality control function, not only improve the quality control system, refine the quality control plan and quality assessment standards, and implement a governance model that links quality and efficiency, so as to achieve more complete basic diagnosis and treatment; more obvious emergency referral capabilities; and significantly improve the quality of personnel ; Service capabilities are continuously improved, and medical ethics and medical practices are continuously improved; the management system and operation mechanism are scientific and efficient, and basically meet the basic medical and health service needs of rural residents.

4. Further strengthen the quality of basic medical services. First, we must always adhere to the people-oriented approach, establish a "patient-centered" service concept, put social benefits first, and change the service model from the previous consultation service to the provision of basic medical services in villages and families, so that rural residents can Common diseases and frequently-occurring diseases can be treated nearby, effectively controlling the growth of medical expenses, reducing the medical expense burden of the masses, and striving to solve the problem of "difficulty and expensive medical treatment" among farmers. The second is to strictly implement the basic drug catalog and the diagnosis and treatment catalog. Drugs and diagnosis and treatment items outside the catalog are not allowed to be used, so as to ensure rational use of drugs, reasonable examinations, and reasonable charges, so as to provide safe, effective, convenient, and cheap medical and health services for rural residents. The third is to further strengthen the smooth and efficient "green channel" for emergency treatment at the municipal and town levels, treat patients in a timely manner, transfer critical and severe patients in a timely manner, and enhance the emergency response and emergency transfer capabilities for pregnant women with dystocia.

In short, we are determined to clarify our work goals and work hard to push the health work of our town to a higher level under the correct leadership of the Municipal Health Bureau, the Municipal Hospital of Traditional Chinese Medicine and the town party committee and government.

2023 Performance Work Summary 2

Year × is a year when the company faces various difficulties and tests. In order to objectively, impartially, fairly and realistically evaluate each employee's performance in × year, find out the direction of future efforts, and organize the year-end employee performance appraisal, the Administrative and Human Resources Department issued a special appraisal notice on the scope, method, and Specific requirements have been put forward such as steps and purposes. The overall situation of this employee performance appraisal is summarized and analyzed as follows:

The situation and analysis of the company’s employee performance appraisal at the end of × year

× year is It was a year in which the company faced various difficulties and tests. In order to objectively, impartially, fairly and realistically evaluate each employee's performance in × year, find out the direction of future efforts, and organize the year-end employee performance appraisal, the Administrative and Human Resources Department issued a special appraisal notice on the scope, method, and Specific requirements have been put forward such as steps and purposes. The overall situation of this employee performance appraisal is summarized and analyzed as follows:

1. Scope of this appraisal: for employees who have been with the company for more than × months (including Ma Village × people), excluding company leadership and department officials.

2. Analysis of employee performance appraisal results:

×, overall analysis of appraisal results

The total number of people participating in this assessment × people (including Mazhai × people) , the participation rate is %; the number of outstanding personnel in this assessment is ××, accounting for × of the total number of participants. ×%; the number of good candidates is ×, accounting for the total number of participants. ×%; the number of people who passed the assessment × people, accounting for the total number of participants. ×%; × people failed the assessment, accounting for × of the total number of participants. ×%; the overall assessment results have decreased to a certain extent compared with the first half of × year. The excellent and good rates of each department have significantly decreased, and the production department and food factory have failed rates. During the work in ×, the majority of employees followed the company's spiritual requirements of pursuing excellence, challenging themselves, and being professional and focused, and strictly required themselves to continue to maintain the company's operating performance in the industry.

The overall situation of this employee performance appraisal is basically in a positive relationship with the company's overall production and operation, reflecting the current status of the company's employee team. There are many in the middle, most of them perform well, and small in the two ends (the proportion of excellent and unqualified is small).

From the analysis of the factors being assessed, employees' sense of work responsibility, discipline, teamwork, and cost awareness have been further improved in various training and management activities carried out by the company, and they can actively participate in the company's and departmental learning activities, so that work skills and sense of responsibility are gradually strengthened, and the quality of employees is improved as a whole; however, the overall work innovation spirit of employees is insufficient, and business skills need to be further improved.

×. Assessment personnel classification analysis: Assessment*** is divided into four categories: team leaders and above management personnel, production technical personnel, business personnel and office clerks.

(×) The outstanding and outstanding personnel in the assessment are mainly concentrated in team leaders and above management personnel, some office clerks, business backbones and technical backbones. This group of personnel is the middle force of the company. Their quality and performance play a key role in the completion of the annual work tasks in × year. Judging from the results of this assessment, during the work of Ability to create a good working atmosphere with a rigorous work style and strong sense of responsibility, but it is necessary to strengthen the development of job innovation work, at the same time strengthen the promotion of innovative work and challenging work in responsible departments, and cultivate the innovative spirit of subordinates and themselves , breaking through the limitations of traditional thinking about positions.

(×) Qualified personnel are mainly distributed in production and business positions, non-technical and non-key positions. This part of the personnel can stick to their jobs, use certain work experience and good work attitude, and achieve better results. Complete your job well. However, due to the limitations of one's own and department's awareness of innovation challenges, work innovation needs to be greatly improved; conduct self-study, strengthen communication with relevant positions, accumulate richer work experience, and improve work performance.

(×) Failure in this assessment occurs in general labor positions in the production department and food factory Mazhai, which is reflected in poor work attitude, sense of responsibility, and discipline; in the new year, each department will The department needs to increase employee management education and do a good job in transformation.

×. Department Analysis

In this assessment, there are certain gaps in the excellent rate, good rate and qualified rate of each department. The excellent rate of the Purchasing Department and the Quality Control Department is relatively high. Compared with the previous assessment, the excellent and good rates of each department were significantly lower. Among the assessment factors, the work performance evaluation of the assessee was lower, resulting in a lower overall excellent rate. However, employees can maintain a relatively high level of discipline, work attitude, and work ability. Good assessment results. There is no obvious difference in the good rate among departments.

It can be seen from this phenomenon that, first of all, there are relative gaps in the assessment requirements of various departments for personnel and the requirements of personnel for themselves due to different job positions. This gap causes the emergence of differences under the same assessment standards. Different assessment results; secondly, the distribution of positions in each department and the overall quality of the personnel directly lead to differences in assessment results; therefore, departments with lower scores in the assessment need to strengthen personnel management and training to reduce the differences in personnel quality between departments. The departments with better assessment results must strictly control the assessment standards, improve the assessment results of employees, and improve the fairness of assessment, so as to promote better work of outstanding employees, and qualified employees strive to develop into good and outstanding employees.

×. Assessment items and content analysis

The company's overall employees can ensure that they meet the company's assessment standards in terms of work attitude, work efficiency, etc., and self-evaluation and organizational ratings can be basically consistent. The assessment results are similar to those in the first half of × year and the same period last year. However, compared with the same period in × year, there is a certain gap in the completion of work goals, performance, work tasks and other indicators of production and business staff, and the gap is far from the standards set by the company. ; There is a certain gap between the self-evaluation of ordinary employees' work coordination ability, managers' leadership ability, innovative spirit, training authorization, etc. and the company's assessment standards; therefore, the company needs to strengthen the training of relevant knowledge for employees in various positions and positions and for some employees Cultivation, enhance employees' sense of responsibility and professionalism, improve employees' job skills and work abilities, improve the overall quality of grassroots employees, and then enhance the competitiveness of enterprises.

Work standards provide a basis for employees to conduct self-evaluation. Each department can objectively and fairly analyze the assessment results, find the advantages and disadvantages, and integrate them with the department's comprehensive management.

2023 Performance Work Summary 3

In accordance with the requirements of the District Party Committee Organization Department, xx Town combined its own actual situation and based on the relevant system of village (community) cadre management. On January 12, 20xx, the performance appraisal work of 4 village (community) cadres in xx town in 20xx was successfully completed. The work is now summarized as follows:

1. Attach great importance and organize carefully

The town party committee attaches great importance to the annual performance appraisal work and organizes the cadres of each appraisal group in our town to carefully study the spirit of relevant documents and fully understand the scope, procedures, conditions and content of the annual appraisal.

In order to conscientiously carry out the annual performance appraisal work, after research by the town party committee and government, a target assessment leading group was specially established with the party committee secretary as the leader, the town mayor and party secretary as the deputy group leaders, and the leaders in charge as members The evaluation team and the specific staff who implement the performance evaluation work. At the same time, the target assessment methods for xx town and village (community) cadres in 20xx were formulated and issued.

2. Centralized assessment, sub-item assessment

(1) Assessment time and method

Village (community) target assessment work was carried out on January 12, 20xx Concentrate on one day. Assessment will be carried out through a combination of daily assessment and year-end assessment. The year-end assessment mainly consists of submission of inspection materials, on-site inspections, leadership evaluation, and democratic evaluation, and is organized and implemented by the town target assessment leading group.

(2) Assessment content

First, the basic target assessment includes party building, spiritual civilization construction, party style and clean government construction and prevention of occupational crimes; culture, education, health and family planning; politics and law, armed forces, and civil affairs Work, village and town construction; financial management.

The second is leadership evaluation, that is, the town leadership team evaluates the village (community) team leadership level, unity and harmony, reform and innovation, execution ability, work performance, and party style and integrity.

The third is democratic evaluation, which is carried out according to the target assessment method for xx town village (community) cadres.

3. Performance-linked, remarkable results

Based on the usual performance appraisal records, quantitative evaluation results, and the opinions of the leaders in charge and the evaluation team, the villagers were evaluated based on the principles of openness, fairness, and impartiality. (Community) Assessment Level. The town party committee distributes performance subsidies to village (community) cadres based on the results of annual assessments and democratic evaluations, fully embodying the principles of fairness and justice and the principles of reward for merit and punishment for demerit.

Through the village-level annual target assessment, our town has further realized that annual assessment is an important means to strengthen the management of village-level cadres, and is also an important carrier for motivating village (community) cadres. Therefore, we will continue to play the motivating role of the assessment work, and use the annual assessment results as an important basis for the adjustment, employment, and retention of village-level cadres.

2023 Performance Work Summary 4

20xx has passed. In the new year, I will always maintain an "empty cup mentality", learn with an open mind, and continue to work hard. In my future work, I should also strive to do the following:

1. Establish a spirit of dedication, dedication and selfless dedication. Bill Gates once said this: "When I wake up every morning, I am extremely excited and excited when I think about the huge impact and changes that the work I am doing and the technology I am developing will bring to human life." Then. What made his career possible? What created his wealth? It’s responsibility and passion! I believe that responsibility is an attitude towards life, a manifestation of valuing the future and being dedicated to one's work, while passion is the perfect embodiment of responsibility. It is a powerful force for career success. This force gives us sufficient motivation and courage to let We are at the forefront of our positions, creating first-class performance for ourselves, and building a harmonious enterprise for us. Responsibility promotes development, and passion achieves career. I will start from the small things around me. Starting from now, I will shoulder the responsibility, fill my work with passion, work hard, and gain more excitement and miracles!

2. Strengthen business knowledge learning and enhance awareness of compliance operations. As front-line employees at branches, we must effectively improve our business quality and risk prevention capabilities, and comprehensively strengthen counter marketing and counter services. These are the most practical tasks of our counter staff, which serve as a bridge between customers and the bank. Therefore, when working in the cabinet, insist on being a "careful person".

"There is nothing without rules." Strengthening the awareness of compliance operations is not an empty talk. Sometimes, we always feel that some rules and regulations are restricting the management of our business and restricting the development of our business. If we think about it carefully, this is not the case. The establishment of various rules and regulations is not the product of imagination, but the result of experience. Based on many practical work experiences and lessons, only by acting in accordance with various rules and regulations can we have the ability to protect our own rights and interests and safeguard the rights and interests of our customers.

3. Enhance the awareness of implementation and supervision of rules and regulations to prevent cases. Whether the rules and regulations are implemented or not depends on the employees' clear understanding and proficiency in various rules and regulations. Failure to comply with the rules and not escaping from the rules are taboos in various industries. A car can only follow the rules after traveling a thousand miles. Regarding the rules and regulations, Execution, as far as front-line tellers are concerned, internally we must start from me, handle every business correctly, carefully review every bill, supervise the legal compliance of authorized business, strictly implement business operating system security precautions, and resist all We must do a good job of mutual restraint and mutual supervision, such as illegal operations, etc., and we must not deviate from the rules and regulations to hinder colleagues or one-sided pursuit of economic benefits. Insist on acting in accordance with the rules from beginning to end. Only in this way can our system be implemented and the security of our funds can be guaranteed. No matter how good the system is, if it cannot be well implemented,

2023 Performance Work Summary 5

This training mainly focuses on the meaning and method of performance appraisal. , the five standards that good performance management meets, the top ten reasons for performance appraisal failure, the categories of performance appraisal, and the issues that should be paid attention to in related operations are introduced (see the handout for details).

Performance appraisal, in layman’s terms, means that managers at all levels of an enterprise will assess and record the performance, work status and performance of their members according to the schedule, and after a certain period of time, they will be assessed The process of evaluating performance outcomes. Performance appraisal is one of the responsibilities of managers at all levels, and it is also one of the most difficult issues in management practice. It will take at least three years for a company to truly start to implement the management activity of performance appraisal. When a company's employee team gradually expands, its performance Management can realize the standardization of management and implement it into quantitative indicators. Successful performance appraisal can be used as the basis for job selection, the basis for assignment and relocation, the standard for salary adjustment, the reference for education and training, the indicator for research and development, and the basis for rewards and punishments. Fundamentals and support for human resource management.

Our company is still in the initial stage of human resources management. We do not yet have a formal and documented framework and formulation of departments and individual responsibilities. If we want to truly introduce performance management, we must rely solely on one person. It simply cannot be accomplished with human power or the power of a department. This is a systematic project that requires the entire company to work together to complete it. Many companies end up "failed" when implementing performance appraisals. There are many reasons for this result, such as hasty and blind implementation, lack of support from senior leaders, and lack of work-related performance appraisal indicators. , or there are too many forms, and the supervisors believe that the time and energy wasted will only get little or no benefit, or the supervisors are unwilling to conduct face-to-face interviews with colleagues, or they take the role of judge during performance appraisals and do not assist. There are conflicting roles in employee development; or employees think that performance appraisal is unfair, etc. These reasons will make it difficult for performance appraisal to achieve real results.

Assuming that the company is going to implement performance appraisal, the work we need to prepare from now on can be divided into the following steps:

1. Slowly penetrate the concept of "performance management", slowly Slowly let employees have a psychological process; we do not call it "performance appraisal". The two words "appraisal" will arouse resentment among employees to a certain extent. The company can call it "performance management". Performance management is not about assessment, but about using quantifiable indicators to evaluate each person's work behavior in the form of a table. The ultimate purpose of performance management is to improve everyone's working conditions and make the entire company system run smoothly. If you can promise the benefits generated through performance management and share some of them with employees, it will be easier to establish performance management.

2. The framework and formulation of department and individual responsibilities; the most important thing is the formulation of a job description for each person in each position. This must be realistic and what the company requires the person in this position to do. Work and refine, not just general concepts. This requires everyone and every department to actively treat this work, not only to sort out their own work content, but also to sort out the working relationships with colleagues.

3. After scientifically creating each person's job description and responsibilities, make decisions about personal key projects, set personal key performance indicators, and formulate a performance appraisal form.

4. Then establish an assessment agency, integrate the strength of the entire leadership team, review whether the assessment form is reasonable, and formulate an assessment plan, including work procedures, scope of application, development direction, assessment methods, and application of assessment results. , the operation process for dispute resolution of assessment results, and the adjustment of indicators. When formulating an assessment plan, the formulation of indicators must be quantified, scientific, standardized, and feasible, otherwise it means that it has not been formulated. At the beginning of this management, the assessment amount should not exceed 20% of the employee's total salary.

5. After discussion, review and trial operation by the entire leadership team, a 3-6 month trial operation will be conducted, and the trial operation plan will be revised based on the differences. During the trial operation period, if the employee's salary is lower than the original salary during the trial operation, then "no assessment" is equivalent to paying the original employee salary without assessment. If the salary is higher than that without assessment, then the salary derived from assessment will be paid. The first and second versions of the trial operation plan will be implemented. After the second version is revised, it will be the final version, and performance management will be fully implemented.

When we really carry out this work, we will encounter many more problems than we originally imagined. We must start to do it before we encounter them. The management activity of performance management will also continue to discover problems, find ways to solve problems, solve problems in practice, and continue to grow, mature, and improve in such a virtuous cycle.

During the training, Teacher He told us such a story: In a Japanese-funded enterprise, their workers always trotted all the way. They never walked loosely like our mainland employees. When a part breaks, their maintenance man will immediately think of how many hours this part has been working, whether there are parts of the same type in other equipment, and whether this problem also exists, he will immediately call in all the maintenance workers , find the equipment with this part, carry out key inspections, and replace it immediately if there is a problem. It may only take five minutes to replace a part. If the problem is not discovered in time and the equipment is broken, it may take 2 hours to repair the equipment. In this way It will affect output.

If one day, through performance management, more than 98% of our company's employees also have such working ability and sense of responsibility, then it will be a real success of performance management as a management activity.