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Job responsibilities of bank tellers

Main responsibilities

The main responsibilities and tasks of the cash teller are:

1. Implement the national financial laws, regulations and systems, strengthen the audit and supervision of bank counters, be responsible for the receipt, payment, exchange, hour-keeping, transportation and storage of local and foreign currency cash and price documents, and the recovery and exchange of damaged banknotes, so as to rationally calculate the current inventory position and ensure external payment. Do a good job in the publicity activities and anti-counterfeiting work of caring for RMB. Actively publicize and recommend customers to use transfer payment as much as possible to reduce cash transactions.

2. Seriously implement the real-name registration system principle, and do not open anonymous accounts or pseudonymous accounts for customers. When an individual customer applies for opening a deposit account for settlement, he/she must be required to show his/her identity document for verification and register his/her name and number on the identity document; When opening a personal deposit account on behalf of others, they shall be required to show the identity documents of the principal and the agent for verification, and register the names and numbers on the identity documents of the principal and the agent. Establish and improve the personal customer information data files, and fully grasp the information of the depositor's name, ID number, residence, occupation, economic income, family status and so on. Verify the identities of all customers who apply for financial services from this institution, check the real identity information of customers, and do not provide financial services to unidentified customers.

3. Follow the principle of "voluntary deposit, free withdrawal, interest-bearing deposit and confidentiality for depositors". Be responsible for handling savings, bank cards and personal loans, and handling personal foreign currency business according to the relevant regulations on foreign currency savings, and pay attention to the signs of banknotes and remittances to ensure the correct handling of funds and business.

4. according to the entrustment agreement, the money to be paid or withheld shall be accurately transferred to or deducted from the designated account.

5. Acting as an agent for treasury bonds, funds, gold, three-party depository, foreign exchange trading and other businesses, opening or handling related businesses for customers according to the requirements of real-name registration system, and increasing investment channels for customers. Handling personnel should establish a customer identity registration system according to the regulations of the People's Bank of China and the principle of "know your customer".

6. financial regulations and policies shall be strictly implemented in the acceptance of various businesses. Collect large and suspicious payment transaction information, and the information that meets the conditions for submission shall be timely recorded in the system or submitted through the liaison officer.

1. Introduction of bank tellers:

Bank tellers generally refer to bank employees who are in direct contact with customers in the counters of bank branches. Bank tellers work at the forefront. This is because the teller is the first person that customers enter the bank. They are responsible for detecting and stopping wrong transactions to avoid bank losses. This position generally requires employees to be kind and sincere to customers and provide banking services and information about their accounts.

2. Main work contents: counter business of a human customer, doing a good job in savings accounting, counter sales and customer service, and mastering payment and settlement, account management, cash management and bank cash cashier system; Have relevant professional skills, preferably have relevant certificates, such as business skills expert certificate, CFA, CPA and other professional certificates; "