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Job responsibilities of automobile maintenance
Job responsibilities of automobile maintenance (selected 14)

With the gradual development of society, the frequency of job responsibilities is also rising. Job responsibilities include the scope of work, the responsibility to achieve work objectives, the working environment, job qualifications and the relationship between posts. So how to formulate job responsibilities to play its greatest role? The following are the job responsibilities of automobile maintenance that I have compiled for you, which are for reference only and I hope to help you.

Job responsibilities of automobile maintenance 1 1. Receive customers who come to our company to repair vehicles, record and judge vehicle failures, and arrange maintenance;

2, car warranty claims processing and accident car damage processing;

3. Organize and file customer data;

4. Establish good communication with customers and do a good job in customer maintenance;

5. Track and follow up the vehicle status to ensure the maintenance quality;

6. Assist customers to settle vehicle maintenance expenses;

7, responsible for customer satisfaction tracking, handling customer opinions;

8. Be responsible for the implementation of 5S in the work area;

9. Publicize enterprises, promote new technologies and products, answer relevant questions raised by customers and develop new customer markets;

10, other tasks assigned by superiors.

Job responsibilities of automobile maintenance 2 1. Go out in time, say hello, and new users submit business cards.

2. When accepting the vehicle, it is necessary to check whether the appearance of the vehicle body is intact, whether the internal functions are used normally, and whether there are valuables. , and must confirm the signature with the customer.

3. Always serve with a smile.

4. When the personnel on duty go to work (except during lunch break), they should stand on the guide desk and do a good job in the health and preparation for work at the guide desk and the front desk.

5, timely delivery of water, always pay attention to customers, don't let him feel left out.

6. When using the management board, the display of the management board should be consistent with the real situation of the vehicle being repaired.

7. The received vehicle should be tracked all the way until the customer leaves.

8. In the process of picking up the car, if there are any maintenance items (or communicating with customers), they must be completed by the receptionist. If the technical problems can't be clarified. Please go to the reception desk and let the master explain.

9. After the receptionist clearly describes the maintenance items and maintenance costs, the customer will sign the valuation form and the car calendar card for confirmation.

10, the receptionist should be clear about the dynamics of the vehicle under repair. The first thing to do at work is to check how many cars are still being repaired today, what state they are in and when they can be delivered.

1 1. After the inspection, the receptionist must check again (especially after painting, overhaul and accident car). You can inform the customer to pick up the car.

12, all incoming calls need to be recorded.

13. If maintenance items are found to be added during settlement, the customer shall be informed. If the customer does not agree to the increase, the fault and the maintenance items to be done should be recorded in the remarks column of DMS "Completion Inspection" and printed out for the customer's signature and confirmation.

14. In order to confirm the order, the receptionist should inform the customer of the price, replacement time and arrival date of the ordered parts before ordering, and inform the customer to replace them in time after arrival.

15, inform the customer of the mileage and time of the next maintenance at the time of settlement, and post a maintenance reminder card (standard tire pressure sticker) at the front door.

16. When seeing off the guests, you need to take off the three-piece suit in front of the customers, thank them, say hello and watch them leave.

17. Complete the consultation form and quick maintenance form.

18, all kinds of reports to be filled in should be filled in carefully in time.

19. The trial operation shall be approved by the customer, and the customer shall be allowed to carry out the trial operation together as far as possible.

20. Try not to let customers into the workshop. If customers must enter the workshop, they must hang a business card.

2 1. Pay attention to every question raised by customers and try to satisfy them.

22. The receptionist will have a rest the next day and need to hand over the unpaid vehicles to other receptionists.

Automobile Maintenance 3 1 Job responsibilities, responsible for planned maintenance, disassembly and repair of vehicles entering the factory. Carry out maintenance in strict accordance with the warranty items, and all maintenance items must eliminate the original faults and meet the requirements of automobile maintenance specifications.

2. Operate in strict accordance with the operation specifications and process regulations, and adhere to the principle of "missing reports without making up".

3, in strict accordance with the fixed scope of maintenance work and repair projects into the factory for repair.

4, care for the use and storage of tools and special machines.

5, strictly abide by the safety operation procedures, not barbaric operation. Do a good job in production safety.

6. After vehicle maintenance, it will be tested and tested by technical inspectors before leaving the factory. After that, submit the completed work order and certificate to the maintenance supervisor.

7, put an end to waste, reduce the repair cost.

8. Responsible for the management and use of maintenance tools, keep the site clean and tidy, and adhere to civilized production. Keep the unassembled spare parts in the car to prevent them from being lost.

9. Seriously carry out on-the-job technical training to understand the structure, principle, performance, use, operation, maintenance and troubleshooting.

Job responsibilities of automobile maintenance 4 1, do a good job of uploading and distributing the quality of automobile maintenance, be a good leader's staff, and play a bridge role between customers and maintenance workers, leaders and employees;

2. Participate in the cause analysis and quality judgment of automobile repair or maintenance accidents;

3. Just exercise the functions and powers of quality inspection and technical appraisal;

4. Complete other tasks assigned by the factory director.

Job responsibilities of automobile maintenance 5 1. Quality inspectors must dress neatly, take the initiative to smile and serve customers, establish a sense of being considerate and polite to customers, provide customers with the best service in polite language, and maximize customer satisfaction.

2. The quality inspector must take the initiative to greet the customer, ask what kind of service the user needs, listen carefully to the user's requirements and opinions, and adopt appropriate service methods according to the user's requirements and characteristics.

3. After the quality inspector establishes the service object, it should be received by car. After arriving at the parking position of the vehicle, first check the external integrity of the vehicle body, check the oil level integrity of the engine and related accessories, check the mileage of the vehicle (accurate to one place), and then invite the user to the workbench. Fill in the reception form according to the user's requirements and descriptions, remind the service items, and invite relevant personnel to test drive if necessary.

4. When the quality inspector fills in the reception form, it must be carried out according to the requirements of the reception process. Check the user's mailing address and telephone number every time, and do a good job of evaluation and audit. Ask the user to sign the receipt after confirmation, and establish the pick-up list and rework list according to the situation. After establishing the reception list, remind users to take out valuables in the car and keep them properly, and arrange customers to rest in the lounge. Pass the reception list and track the progress and situation of the project initiated by the reception list. If the project is increased or decreased or the delivery time is changed, contact the user in time and make a re-evaluation confirmation record.

5. The quality inspector must know the production situation of the workshop, care about the progress of receiving cars, remind the main personnel of the requirements of the progress and quality of docking cars when necessary, and determine the delivery time of each car according to the production and spare parts supply of the workshop to ensure the correctness of the delivery time. The unfinished matters in the maintenance operation must be informed to the user, and the customer should be informed directly or by telephone when the project changes, and recorded in the power of attorney.

Job responsibilities of automobile maintenance 6 1. The quality inspector must answer the incoming call (the bell must not exceed three rings), register and transmit the telephone reservation, and care about the preparation of the reserved vehicle in the workshop and warehouse. Need to go out for emergency repair, fill in the form and send it for repair in time. Record customer complaints and other related issues.

2. After receiving the completion form filled out by the maintenance personnel, the quality inspector must check the completion of each project and the signatures of self-inspection and general inspection. Unqualified completion orders must be improved by relevant personnel before they can be accepted. The implementation plan of nonconforming products shall be implemented, and the execution of settlement power of attorney shall be checked according to the power of attorney items, such as working hours registration and maintenance personnel dispatch, to ensure the authenticity of settlement.

3. The quality inspector must follow the principle that whoever picks up the maintenance is responsible, ensure the authenticity and effectiveness of the user files, ensure the maintenance progress meets the requirements of delivery time, and collect the procedures required for settlement (accident car). Users need the signature of our company's guarantor to owe their debts, and no guarantee can be implemented except the general manager if the amount owed is more than 3,000 yuan. After the internal repair is completed, monthly settlement and cleaning are required. After settlement, you need to sign the settlement list and submit it to the relevant departments. Do a good job of binding monthly data.

4. After the settlement of each vehicle is completed, the quality inspector must explain to the user according to the settlement list, and explain the service items to the user in the parking space, and put forward corresponding invoice interpretation work according to different vehicles. Use the key bag and draw a conclusion.

5. Quality inspectors need to seek truth from facts when settling accounts, and new and old users should do the settlement work equally and uniformly. There should be no one stop and two settlements. Users with unclear charges should be taken seriously and explained in good faith repeatedly. For individual users who still can't understand through explanation, report to the relevant department heads or managers to maximize profits as much as possible.

Automobile maintenance job responsibilities 7 job description:

1, disassembly and maintenance of vehicle parts and bench disassembly of engine related parts;

2, 2 high test to replace dpf;;

3. Cooperate with calibration engineer.

Job requirements:

1, college degree or above in automobile or engine related major;

More than 2.2 years working experience as a mechanic in auto repair shop is preferred;

3. Good execution and teamwork spirit;

4. Have a driver's license and be proficient in driving.

Automobile maintenance job responsibilities 8 job responsibilities:

1, which is responsible for the online operation of automobile maintenance service items, and completes the standardization and process establishment of various service items based on the cognitive experience of car owners and users;

2. Establish and continuously enrich the template library of introduction and service display of various automobile maintenance projects, and support the automatic or convenient configuration and loading and unloading operation of car owners behind the car;

3. By analyzing the browse conversion rate and purchase conversion rate of different after-sales service items, analyze the consumption differences of car owners in different cities, and provide shop owners with after-sales service optimization services;

4. Promote personalized maintenance and recommendation services for different car owners and users to achieve precise marketing.

Job requirements:

1, familiar with automotive aftermarket, with more than 2 years experience in o2o service operation in automotive aftermarket;

2. Have the basic knowledge of vehicle structure, system function, composition and main components, as well as the knowledge of vehicle maintenance process and specific scheme;

3. Have strong data analysis ability, logical thinking ability and business understanding ability, and be able to systematically think and plan related business strategies;

4. Have a strong sense of responsibility, self-motivation and communication skills.

Job responsibilities of automobile maintenance Article 9 Job responsibilities:

1, responsible for the training of technical and sales personnel;

2, responsible for government project declaration, professional teaching;

3. Be responsible for personnel training and employee retention.

Requirements:

1, with working experience as a technical school teacher;

2. Have training experience;

3. Being organized and honest;

4, do six breaks, you can travel.

5. Bachelor degree or above, majoring in automobile;

6. Have intermediate or above professional qualification certificate, and be able to undertake the teaching of automobile repair theory and practice courses;

7. Competency: automobile engine, automobile chassis, automobile electrical appliances, automobile fault diagnosis technology, etc.

Job responsibilities of automobile maintenance 10 Job responsibilities:

1, responsible for reviewing the judgment and maintenance scheme of vehicle failures in stores across the country, providing technical guidance and ensuring maintenance quality;

2. Guide to solve intractable diseases in the maintenance of stores nationwide;

3. Write and solve vehicle maintenance cases (mainly new energy vehicles) and construction cases of vehicle installation and modification projects;

4, responsible for the establishment of a complete database of maintenance technology, maintenance technology training plan and organize their implementation;

5, formulate maintenance, maintenance construction technology, standards;

6, responsible for the formulation of national specialty store technical personnel skills assessment and rating;

7. Be responsible for formulating the configuration standards, positioning and maintenance standards of equipment, tools, consumables and common parts in shopping malls.

Requirements:

1, engaged in new energy vehicle maintenance and technical diagnosis for more than two years;

2. There is a special operation certificate issued by the state, commonly known as electrician certificate and employment certificate;

3. Master the structure and fault judgment of most new energy vehicles on the market, and have the ability to troubleshoot and maintain vehicles;

4. Familiar with automobile maintenance workflow and service items;

5. Skillful use of various testing equipment for new energy vehicles;

6. Have good communication and expression skills and teamwork skills.

Job responsibilities of automobile maintenance 1 1 Job description:

Conduct routine inspection of products according to the company's product inspection plan, and make relevant records. Company product emergency maintenance, product replacement, maintenance information records, listen to customer opinions, improve after-sales service quality. On-site loading service of the main engine plant, responsible for product debugging and troubleshooting, and customer relationship maintenance.

Requirements:

1, major in auto parts, auto repair, etc. or have received auto repair driving skills training.

2. More than 2 years working experience, 1 year experience in this industry or similar industries.

3, can skillfully drive the vehicle, driver's license B.

Job responsibilities of automobile maintenance 12 1. Obey the arrangement of the leader and abide by the rules and regulations of the company and warehouse.

2. Responsible for the daily receipt, delivery and storage management of the warehouse, and strive to make the accounts, cards, bills and materials consistent, so that the raw materials and finished products of the warehouse are in a good quality state.

3. By comparing the production picking issue documents, issue materials according to the principle of first-in first-out.

4. Pick materials according to the quantity of purchase receipt (1 1), and agree to and complete other tasks assigned by superiors.

5. Material warehousing management, correct location planning and reasonable placement.

6. Warehouse safety and storage of raw materials and finished products.

7. Register the daily subsidiary ledger of raw materials and count the finished products put into storage in the workshop.

8. Be responsible for the inventory of raw materials and finished products.

9, according to the requirements of the site 7 s.

10, agree and complete other tasks assigned by superiors.

Job responsibilities of automobile maintenance 13 1. Establish the viewpoint of serving the production and the company, cherish the company's property, finally perform their duties, be honest and honest, love the warehouse work, establish a high sense of responsibility, study the business seriously, and constantly improve the governance level.

2. Under the leadership of the boss, be responsible for the storage, acceptance, warehousing and storage of warehouse materials. Do a good job in warehouse management with computer clerks and salesmen.

3. Prepare purchasing plan and material addition plan in time, and report the goods inventory in time to ensure normal delivery.

4. Strictly implement the company's warehouse storage system and the principle of first-in first-out, to prevent the occurrence of receiving and dispatching errors. Warehousing should be recorded in time, and warehousing is not allowed if the procedures are not up to standard; When leaving the warehouse, the goods will not be delivered if the procedures are incomplete, and special circumstances need to be signed and approved by relevant leaders.

5. Reasonably arrange the storage order of goods in the warehouse, and stack them in different areas according to the types, specifications and grades of goods, with complete card registration and no mixed stacking, so as to keep the reservoir area clean and tidy.

6. Pay attention to the management of storage costs and continuously reduce storage costs. Do a good job in the collection and disposal of inventory goods and waste packaging, and do a good job in recycling. Utensils, trays, etc. Keep it properly and use it carefully to prolong its service life.

7, all kinds of materials ledger is complete, in and out of the clear, well documented, responsible for the regular inventory cleaning of warehouse materials, so that accounts, cards, materials are consistent, timely clean up scrapped products, and do a good job in inventory profit and loss processing and accounting adjustment.

8. Be responsible for the collection, sorting and filing of books such as raw materials and receipt sheets in warehouse management, and prepare relevant statistical reports in time at the end of each month and submit them to the Finance Department for review.

9. Be responsible for public security, anti-theft and fire fighting in the warehouse area, report hidden dangers of accidents in time and handle accidents in time.

10. Be responsible for adjusting the storage environment of materials to the best state, and always pay attention to factors such as temperature, humidity, ventilation, rodent damage, insect pests and corrosion, and take corresponding measures.

1 1. Pay attention to the company's interests, take care of the company's property, and don't steal from the inside.

12. Complete other tasks temporarily assigned by the leader.

Job responsibilities of automobile maintenance 14 Job responsibilities of safety personnel 1. Firmly establish the policy of "safety first, prevention first", be active, enthusiastic and responsible, and serve drivers and passengers.

Second, according to the safety requirements of the safety committee, implement specific requirements and report the work, implementation and hidden dangers to the safety committee from time to time.

Three, increase the publicity of laws, regulations and systems of production safety, publicize safety knowledge in passenger cars and waiting, and enhance the safety knowledge of drivers and flight attendants.

Fourth, strengthen the management of drivers, conduct certificate review, skill assessment, safety knowledge assessment and training for new drivers, sign safety responsibility forms, establish driver account, file and conduct daily education.

Five, every half a month, all vehicles must be checked once, especially at fixed points. It is forbidden to miss the inspection of vehicles, and make records carefully.

Sixth, strengthen road inspection, road inspection, and immediately rectify illegal acts such as overcrowding, speeding, driving too hard, drunk driving, and running red lights.

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