The blue screen information you gave is incomplete, and the sentence of the key design to the blue screen stop code is not given, which is not easy to judge.

That sentence should be BC code: XXX

Now I can only give you some general advice:

Causes and solutions of hardware blue screen;

1. The memory stick is in poor contact or incompatible. Unplug the memory stick, put it back with an eraser and try again. That's not enough. Switch memory slot locations and try again.

2. The equipment is unstable due to poor contact or quality problems. Turn off the machine and plug in all the hardware again to avoid virtual connection.

3. Hardware compatibility is poor, and non-brand assembly compatible machines are common. There is no good way to do this. After recognizing what is wrong, change what you should change.

4. Poor heat dissipation of the computer causes the CPU or graphics card chip to crash due to high temperature, including some hardware design defects, such as some recalled graphics cards or computer parts. Thoroughly remove dust and strengthen the heat dissipation of the machine. If it doesn't work, replace the fan (radiator).

Causes and solutions of software blue screen;

1. Virus Trojans or malicious rogue programs cause the system to be destroyed. Use killing software to completely kill viruses.

2. The drivers installed in the computer are incompatible, and the computer will crash after running for a period of time. Uninstall the existing error driver, download and install the driver with Microsoft WHQL certification.

3. The serious conflict between software compatibility, software incompatibility and system conflict will lead to computer crash. If more than two softwares with similar functions are installed at the same time, only one is left. Try uninstalling the others.

4. If the problem cannot be solved through step 1~3, it is recommended to reinstall the system with the original image installation version and update all drivers with Microsoft digital signature authentication.

5. Friends can download BlueScreenView and use it to read the file C:\Windows\minidump\*. Dmp, see which files are causing this blue screen error.

6. If you need further help, I hope Zhiyiou can provide specific blue screen codes.

7. for more help, please go to Microsoft help and support > enter a specific blue screen code to query or ask questions.

The following six tricks basically get rid of the blue screen except hardware damage:

1. Use diskgenius >; Detect and repair hard disk bad tracks,

2. Wipe the gold fingers of the memory stick and graphics card with an eraser and put them back.

3. Turn on the computer and press F8-Select-"Use Last Known Good Configuration".

4. Using the Driver Wizard (Driver Life) will automatically help you update the appropriate driver.

Note: Be sure to download and install (WHQL) certified drivers.

5. The computer is overheated with blue screen, and the radiator and fan are completely dusted, and then turned on after it is completely cooled, which will not change the radiator and fan.

6. Restore the system, or backup and restore the system. If this is not possible, you can use the original image installation CD for repair and installation, or reinstall it completely.

I hope it will help solve your blue screen problem.