First of all, the policy should not be handwritten. It should be printed with anti-counterfeiting marks, with the insurance company's policy seal and the customer's signature on it, and the insurance clauses on the back.

It’s easy to complain. You don’t need to go to a salesperson. You have to go directly to the counter of the insurance company, or call the insurance company’s hotline 9×××× (95519 for China Life). This product is available in some areas. It should have been discontinued, I suggest you ask customer service.

If the insurance company fails to comply, you should file a complaint with the local Insurance Regulatory Bureau.