When an ordinary parcel arrives at the post office, the recipient will receive a text message or a phone call. The recipient only needs to bring his ID card to the postal window in the SMS notification, and check the identity information, SMS content or telephone number with the business personnel before signing for it.

After the parcel is picked up, the user will also receive a short message sent by the postal service to inform that the parcel has been picked up. For parcels that are not collected within the time limit, the postal department will also notify them by telephone and print the receipt for delivery. For ordinary parcels without the contact number of the recipient, the postal service will still deliver the parcel details list by address.