TCL Air Conditioner After-Sales Repair Center (Today/Updated)

(1) TCL Air Conditioner National Customer Service Hotline: 400-8869-583 (warm reminder, click on this number to call)

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(2) TCL air conditioner 24-hour service hotline - national repair hotline: 400-8869-583 (warm reminder, click on this number to call)

Dear users! Due to the increase in the number of user repair reports, the customer service hotline is sometimes busy. If you encounter problems that cannot be connected, please wait patiently or call again in about 5-10 minutes to report repairs.

Thank you for your understanding. Thank you. Cooperate! Integrity service, trustworthy, 24-hour repair and consultation during normal working hours on holidays

We pursue "safety", "comfort" and "convenience" and provide healthy and environmentally friendly products. We have accumulated all technical knowledge in the reconciliation of "thermal energy resources" and "human life" to contribute to the improvement of living standards and the progress of civilization

Service area: Door-to-door repairs are available in all areas of the city, nearest Dispatch an order and quickly come to your door for repair within 60 minutes

Service cities: Chongqing, Chengdu, Nanjing, Beijing, Tianjin, Shanghai, Hangzhou, Wenzhou, Guangzhou, Wuxi, Changzhou, Jinan, Ningbo, Yiwu, Hefei, Ma'anshan, Wuhu, Yantai, Weihai, Zibo, Zhengzhou, Shijiazhuang, Xi'an, Wuhan, Dongguan, Foshan, Lanzhou, Harbin, Changchun, Tangshan, Jingdezhen Huangshi, Qiqihar, Langfang... Major cities

Troubleshooting: No power, no startup, loud noise, unstable operation, power outage, unable to work according to program.

TCL Electric provides 24-hour hotline consultation and unified arrangements; products respond within 2 hours in the urban area and 4 hours in the suburbs. Other products provide rapid and timely response services within 24 hours in the urban area and 48 hours in the suburbs; The full range of products provides free design services and installation solutions, and free installation services are provided within the specified scope; the full range of products provides regular telephone return visits; free regular door-to-door return visits are provided; products purchased through regular channels are provided with services according to the *Three Guarantees.

Service standards: the customer is always right

TCL air conditioner after-sales service hotline 400-8869-583

As the number of repairs increases, the hotline is easily busy; please Please call more times; please understand!

Dear users, no matter what your needs are, as long as you call our 24-hour unified hotline, we will do the rest.

Service area: Available in urban areas and surrounding towns, on-site repairs can be arranged nearby. When you need us, we'll be there in time.

Service first, satisfaction first, service without limits, and sincerity forever.

Free warranty service:

Under normal use, quality problems caused during the warranty period will be repaired or parts replaced free of charge. If the user transports, uses improperly or disassembles it by himself and is damaged, maintenance fees and parts costs will be charged as appropriate;

1. The entire machine is guaranteed for free for one year (the warranty time is subject to the invoice);

< p>2. This warranty does not cover damage caused by misuse, abuse, accident, human negligence, natural disasters, improper installation, rental and commercial use;

3. If the product body number is changed or removed, the warranty will be invalid;

4. Warranty customers must present the invoice for purchasing the appliance and this warranty card to ensure that the product warranty is still valid;

Warm maintenance tips :

1. The full cost of this order needs to be confirmed with the merchant (engineer) during the actual service, and will be charged according to the actual situation;

2. The door-to-door fee for this order (outside the warranty period) , does not include maintenance material costs, height fees, labor costs, etc.;

3. If the machine has been used for more than 15 years, it is recommended to purchase a new machine;

4. Issue a warranty after repair , free warranty for three to six months (the specific warranty time depends on material replacement, the warranty period is subject to the invoice);

5. The engineers have more than 5 years of maintenance/installation experience, please You can choose with confidence;

6. Please carefully check the mobile phone number you filled in and keep the phone open. The engineer will communicate with this number after receiving the order or make an appointment for a specific visit time

Developing The maintenance center will continue to adhere to the after-sales business philosophy of "dedicate oneself, build mutual trust, reach new heights, insist on customer satisfaction, forge ahead, pioneer and innovate, and be down-to-earth and strive for excellence" to create products that exceed user expectations. With service solutions and comprehensive maintenance capabilities, we will make a hundredfold efforts to cultivate the "after-sales" brand, and use confidence and enthusiasm to join hands to create a "maintenance after-sales center" owned by you and me

In service We constantly sum up our experience, continuously improve service quality, continuously strengthen our work, and gradually form a complete after-sales service system, which solves users' worries and improves the credibility of product quality.

Answers to Frequently Asked Questions:

Question 1 How long does it take to come to your door after reporting for repair?

Professional door-to-door maintenance services for 20 years, 500 outlets across the country, 5,00 direct engineers, customer service 24/7, unified order dispatch across the country, door-to-door delivery, and 10-minute response.

Question 2 How much do you charge for door-to-door maintenance?

The maintenance fee does not include accessory fees. Depending on the size of the fault, the number of repairs, etc., after on-site inspection, if the repair is abandoned, the inspection fee will be paid.

Question 3 Is there a warranty period after repair?

After the faulty electrical appliances are repaired, they can enjoy a 90-day warranty for the entire machine, and a formal warranty certificate and receipt will be provided.

Maintenance process: Customer reports a repair fault—>The company registers, accepts and dispatches work—>Contacts the customer to visit—>Visit the customer to inspect the fault and quote a quote)—>Accept the quotation, repair—>Fill in the warranty form and the user confirms signature—> The company returns to the customer—>Customer confirms the repair results—>Enter warranty

Dear users, no matter what your needs are, as long as you call our 24-hour unified service hotline, we will take care of the rest. Do.