You first check whether the policy holder is your information, and secondly whether your mobile phone number is your own sfz application. Because car insurance is now paid with real-name authentication, if the policyholder is not the car owner, you need to fill in the policyholder's information. The mobile phone number also needs to be registered with your own sfz.

If it still doesn’t work, you can contact the salesperson. After confirming that the real-name authentication of the information fails, ask the salesperson to send you the company’s QR code and payment number to pay the auto insurance premium