Taobao is sending parcels, which means that the express parcel has arrived in the city where the user is located, and the courier has set out to prepare for delivery. "Being Dispatched" is the logistics status in logistics information.

Scheduling steps:

Step 1: The distributor receives the customer's notice, requesting to pick up the goods and get the parts.

Step 2: The dispatcher will return all the received parts to the company, and send them to the transfer station after classification.

Step 3: The employees of the company's transfer station will transport the objects to branches around the country through appropriate transportation methods according to different addresses and delivery types.

Step 4: Branches in different places will order the delivery staff to deliver the goods to the designated place according to different locations.

Step 5: After the dispatcher delivers it to the designated place, the consignee confirms the receipt, and the delivery is completely over.

Extended data:

Dispatch field operation

1. Verify the identity of the receiving customer, and remind the customer to check the outer packaging of the express mail face to face, and receive and send the express mail. After the acceptance is correct, please ask the customer to sign or seal the receipt column of the waybill;

The customer refuses to sign for the express mail (damaged outer packaging, refusal to pay, rejection, etc.). ): explain to the customer, retrieve the express mail, report it to the customer service in time, scan it with the hand-held terminal, and send it back to the branch (point) for detention.

2. If the express mail is collected by the front desk or security guard, the front desk or security guard shall complete the acceptance form of the express mail, and indicate the words "collected" in the receipt column.

3. Freight settlement:

Cash on delivery: settle freight with customers in cash on the spot;

Monthly statement: after the payee and the customer confirm the monthly statement, fill in the corresponding monthly statement account;

Transfer to third-party payment: contact customer service to check the monthly statement of the third-party company.

4. Deliver the express mail to the receiving customer.

5. The dispatcher fills in the information such as work number, delivery date, delivery time and detailed destination code on the waybill, and brings the "company delivery stub" back to the company, and the "receiving customer stub" to the customer.

6. Use the handheld terminal to scan the waybill.

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