If you can't use the U shield after installing the driver, check whether your system is fully patched. If not, please use the update function of WINDOWS to upgrade.
If your system is 2000 or XP, select Services under Administrative Tools in Control Panel to view SMART.
Is the card enabled? If not, please enable it.
Reinstall the U shield driver as follows:
(1) Unplug the U-Shield client certificate and uninstall the original certificate driver;
(2) Log in to windows and have the authority of system administrator again;
(3) Please log on to the ICBC portal.
Www.icbc.com.cn, click "Install" under "Personal Online Banking Login". After entering the next page, download and install the "U Shield" driver of the corresponding brand. In addition, a number string is printed on the U shield, and the first number of the number string corresponds to the following brands respectively:1-g&d; 2-gold PAC； 3-gold PAC 2006； 4- Hua Hong.
(4) Restart the computer, and then connect the U shield customer certificate.
If you still encounter problems with the above operation, it is recommended that you uninstall the third-party internet access auxiliary software, which may prevent U shield from residing in the system. Please uninstall them and reinstall the U shield driver. If it still doesn't work, I suggest you reinstall the operating system or change to a safe computer.
14. When using the U shield for signature transaction, I have inserted the U shield into the computer. Why are you still prompting me to insert?
A: When you use the U-Shield for trading, whether you have inserted the U-Shield into the computer or not, the system will prompt you to insert the U-Shield for signature trading according to the normal steps. After inserting the U shield, just click OK and enter the U shield password according to the system prompt.
15, using the U shield for signature transaction, why didn't the U shield display the drive letter after it was plugged into the computer?
A: U shield is different from ordinary U disk, and there is no drive letter after it is inserted into the computer.
16. When using U shield to sign a transaction, the system prompts that the data signature is wrong. How to solve it?
A: If there is a data signature error during the transaction, please modify the U shield password first to check whether this problem is caused by the wrong input of the U shield password. At present, there are two ways to modify the U shield password. One way is to log in to personal online banking and select "Customer Service"->;
"u shield management"->;
"U shield password update". In addition, you can also click "Start"->;
The certificate tool software is modified in the Program. The password is 6-8 digits long and can be English, numbers or a combination of the two. English letters are case-sensitive and cannot contain illegal characters.
If the original password is incorrect when changing the password, please bring your valid ID card, U shield and online banking registration card (or registered account) to the local designated outlet where you open an account for free to reset the U shield password. For the specific network information, please contact 95588 where you opened an account. In addition, if a remote card/account is added to your online banking, and you used a valid ID when registering online banking, you can also handle this business in a different place.
If the certificate password can be modified normally, please pull out the U shield and plug it in again (it is recommended to plug in the USB interface on the motherboard, not the front interface and extension cable).
In addition, please follow these steps:
(1) Unplug the U shield, uninstall the original driver, and then go to our home page.
Www.icbc.com.cn "Install" at the top left to enter the software download page, and re-download and install the certificate driver of the corresponding brand. Please do not insert the U shield during installation.
(2) Check whether your system is fully patched. If not, please use the update function of WINDOWS to upgrade.
(3) If your system is 2000 or XP, please select "Services" under "Administrative Tools" in the control panel to view SMART.
Is the card enabled? If not, please enable it.
In addition, please use IE browser version IE6.0 or above.