be sorry
Apologize must be sincere, including words and actions, step by step:
First of all, before apologizing, we should make clear the reasons for apologizing, reflect on the reasons and think about how to prevent things from happening again.
For example, if you are really busy and don't have time to reply, you can set up an automatic email reply first, or sign on WeChat and write "If something is delayed during the day, reply after 19: 00 on the same day." Please be patient. If you are in a hurry, you can call * * * *, which will let the other party know fairly well and won't feel like sinking into the sea.
Half a minute!
Secondly, if you have time, reply to the information immediately, apologize first, then explain the reasons, understand each other, and finally show your attitude.
You can say, "I'm really sorry, I was just writing a document and I was in a hurry." I didn't reply to you in time. I am really sorry to have kept you waiting. " Don't worry, I'll get back to you as soon as I have time. "In the speech, you can also add some expression packs to ease the embarrassing mood, or say," To apologize, let's meet and talk when you are free, and I'll invite you to dinner! "To ease each other's uncomfortable emotions.
Sincere apology
I hope the answer will enlighten you. Remember to like it and adopt it.