1. The downloaded software installation package may be incomplete, so it is recommended that you download and install it again when the network is stable.
2. Software that involves modifying system files cannot be installed successfully.
3. Try to install other versions of the software.
4. try restarting your phone.
5. Please go to the official website of this software to check the instructions.
6. Try to back up the data and restore the factory settings.
if the problem still exists, it is recommended that you take the purchase invoice, repair card and mobile phone with you to the local Samsung service center, and a professional engineer will help you check it.