ATM machines usually have the function of deposit and redemption. The situations where cash cards cannot be accepted usually include the following:

1. Inquiry of non-UnionPay cards at an ATM machine of a bank other than the bank where the account is opened or trade.

2. UnionPay card inquiries or transactions at ATMs that do not support UnionPay.

3. Credit card balance is insufficient and overdraft is frozen.

4. The main card of the supplementary card is frozen, overdrafted, has insufficient balance, etc.

5. Some cards do not support cashing in other places.

6. Abnormalities in the card online information held by the cardholder may lead to security risks, abnormal inquiries or transactions being terminated.

7. Some international/overseas cards cannot be used in mainland China.

8. Other special reasons (including court asset freeze, etc.).

It is recommended that you go to the local branch of the bank where your account is located for consultation.