Employee Management Rules and Regulations

In order to create a team that puts the company's interests first and establish a high-quality, high-level team to serve every customer, the company has formulated the following strict management rules System, we hope all employees will consciously abide by it!

1. Employees adhere to the spirit of mutual respect and love, concerted efforts, hard work and honesty. Respect your superiors, do not skip the level and make small reports. If you have any correct suggestions or ideas, write a written report and submit it to the superior department, and the company will make a reasonable reply!

2. Obey distribution and management, and must not damage the company's image or reveal company secrets;

3. Do not be late for work, leave early, or be a miner; you must not laugh, play, gamble, drink, Sleeping will affect the company's image;

4. Employees must implement a card-turning system when they attend the clock, and are not allowed to grab cards, pick cards, or skip cards; they are not allowed to refuse or pick customers;

5. Employees’ bell-clocking operations must be completed in accordance with technical procedures, and no corners are cut;

6. Answering personal calls at work must not exceed 1 minute, and sanitation is implemented on a regional contract basis, and must be clean and tidy;

7. Listen carefully to every customer's suggestions and complaints. Those who damage the company's property will be compensated according to the price, and those who steal the company's property will be handed over to the public security department for handling

8. The company does not enjoy any insurance;

9. Staff service attitude:

1. Warmly welcome every customer (Hello! Welcome! Please~!).

Provide active, proactive, enthusiastic and smiling service;

2. Understand the performance of each product and introduce it to customers reasonably; (At work---Sorry! Please wait! Sorry! Walk lightly , speak softly)

3. After work---Are you satisfied with the service? Please give us your valuable feedback on our services! Follow orders! Please walk slowly and welcome your next visit!

10. Employee rewards and penalties:

1. Full attendance will be rewarded 60 yuan, lateness, early departure, and a penalty of 1 yuan per minute will be deducted; absenteeism will be deducted 120 yuan for one day, and working hours are not allowed. If you ask for leave, your salary will be deducted for one day. If you take a day off, you will be treated as absenteeism. If you take sick leave, you must provide a hospital certificate. 30% of the day's salary will be deducted for the first three days, and then the day's salary will be deducted for each day;

2. Every three days Outstanding employees will be selected every month and will be rewarded with 200 yuan; (conditions: employees must be full-time employees, top three in performance, no customer complaints, and no customer rejections;) Customer complaints will cancel the performance of this clocking, and a one-time deduction will be made for rejected customers. A fine of 30 yuan will be deducted;

3. If the sanitary area is not clean, a fine of 5 yuan will be deducted per time. If the sanitary area is not cleaned up after work, a fine of 5 yuan will be deducted; Laughing, playing, gambling, drinking, or sleeping that affects the company's image will result in a fine of RMB 10 per time. Violators will be fined RMB 10 per time. Answering private phone calls during the clock must not exceed 1 minute. Violators will be fined RMB 5 per time.

5. You must obey the assignment and management. Violators will be deducted 30 yuan/time; those who use the company's computers privately will be deducted 50 yuan/time;

6. Disclose company secrets (original price of products, customer files, wages and benefits) ) If found to be true, 60% of the monthly salary will be deducted;

11. Entry conditions:

1. Fill in the employee entry form and follow the entry instructions;

3. During the contract period, the company’s rules and regulations must be followed;

4. Employees must abide by the company’s rules and regulations before joining the company;

4. There will be no fixed performance tasks for three months, and after that, the performance tasks will be completed according to the company's set performance tasks;

12. Resignation conditions:

1. Employees can resign only after the contract expires, and the resignation will be Pay all wages and return training fees and miscellaneous expenses; if you continue to renew the contract after the expiration of the contract, you will be rewarded with 100 yuan, and 30 yuan of salary will be added to the original basic salary;

2. If the contract period is not expired, if Those who need to resign must submit a resignation report 3 months in advance and write detailed reasons before they can resign. Only salary will be paid after resignation, and training fees and miscellaneous expenses will be deducted as liquidated damages;

3. Those who want to resign after 3 months will only be paid 40% of their salary, and the rest, including miscellaneous expenses and training fees, will be deducted as liquidated damages;

13. No salary will be paid to dismissed employees. Conditions for dismissal As follows:

1. Continuous miner 3 times/month;

2. Reject customers 5 times/month;

3. Leak the company’s secrets 3 times/ Months;

4. Those who steal the company's property;

14. Employees shall not disclose the company's business secrets to the outside within two years after resignation or dismissal, if it causes adverse consequences to the company The liability will be borne by the other party and a lawsuit will be filed with the relevant unit!

The company's purpose: keen observation and self-innovation, taking fashionable quality, warmth and trend as the product style, taking credibility, innovation and perfect management as the concept, with exquisite packaging, high quality, reasonable price, high-quality service, Good reputation is the pursuit of goals!

Employee Management Rules and Regulations

1. Working hours: 08:30-21:00; 09:30-22:00;

2. Food included Accommodation: lunch (11:30); dinner (17:30);

3. Salary standard; basic salary + commission;

4. Employment period: a: monthly basic salary = Basic salary is 300 yuan

b: Monthly basic salary = basic salary is 500 yuan

c: Monthly basic salary = basic salary is 800 yuan;

3. Technical grade wage payment standards :

5. Other rewards and punishments shall be handled in accordance with the corresponding rules and regulations. The 1st to the 30th is the calculation month, and the 15th of each month is the salary payment day of the previous month. If the assigned tasks are completed continuously for more than six months, there will be no major disciplinary violations. Those who fail to do so will receive a year-end bonus of 1,000 yuan;

6. Major disciplinary violations are as follows:

1. Absenteeism, absence from duty without authorization;

2. Refusal of customers, or conflicts with customers friction,

Complaints by customers;

3. Revealing company secrets, disobeying management and distribution;

4. Stealing company property and harming company interests;

5. Employees They sow discord and make noise with each other;

Position Responsibilities

1. Maintain good sales performance in the store;

2. Strictly control the loss in the store;

3. Maintain neat and vivid displays in the store;

4. Reasonably control personnel costs and maintain high efficiency of employee work;

5. Maintain good customer service in the mall;

6. Strengthen fire prevention, theft prevention, work injury prevention, and safety and security;

7. Review in-store budget and in-store spend.

Main tasks:

1. Fully responsible for store management and operation;

2. Develop store sales and gross profit plans and guide their implementation;

3. Communicate and implement the work plan of the Operations Department;

4. Responsible for communication with regional headquarters and other business departments; 5. Responsible for the selection and evaluation of management personnel in various store departments;

6. Guide the business work of each department and strive to improve sales and service performance;

7. Advocate and urge the implementation of the business philosophy of "customers first, service first" and create a warm, polite, clean and comfortable shopping environment;

8. Strictly control the loss rate, personnel costs, and operating costs, and establish a "low-cost" business concept;

9. Carry out inventory management to ensure sufficient goods, accurate inventory and timely issuance of orders;

10. Supervise store promotion activities;

11. Ensure operational safety, strictly implement daily management of cleaning, fire prevention, and anti-theft, as well as daily repair and maintenance of equipment;

12. Responsible for the training of all store personnel;

13. Authorize the manager on duty to handle store affairs;

14. Responsible for other daily affairs in the store.

Auxiliary work:

1. Guide the on-the-job training of other store personnel;

2. Assist the headquarters in handling public affairs;

3. Feed back operational information to the head office.