2. Responsible for the inspection and maintenance of meeting room equipment and service supplies.
3. Be responsible for keeping the meeting room and service area clean and tidy.
4. Responsible for cleaning up the venue after the meeting.
5. Be responsible for placing and hanging banners and signs in the meeting room.
6. Responsible for cleaning and disinfection of tragedies.
7. Be responsible for the maintenance of green plants in this position.
8. Responsible for the regular maintenance of furniture.
9. Responsible for collecting and reporting the items left by the guests in time.
10. Responsible for the maintenance of cleaning tools.
1 1. Be responsible for the notification and distribution of the temporary change information of the meeting.
12. Complete other tasks assigned by superiors.
Part II: Responsibilities of Conference Clerk 1. To undertake the reception and service of various meetings.
2. According to the relevant contents of the conference room reservation form, cooperate with relevant departments to make arrangements for the meeting place and make various preparations before the meeting.
3. Abide by the service standard, receive the participants warmly, actively, thoughtfully, meticulously and politely, and do a good job in signing in, booking seats, placing seat cards and counting the number of people.
4. During the meeting, the water should be replenished in time, the movement should be light and steady, and the operation should meet the service standards.
5. Keep the meeting room clean, ventilated in time, and keep the indoor air fresh.
6. Responsible for the management and maintenance of meeting room equipment and facilities to ensure their normal use.
7, found that the items left by the participants, to timely storage, and report to the leadership.
8, complete other work assigned by the leadership.
Chapter III: Responsibilities of the video conference room administrator In order to ensure the normal operation of the machine and the safety of the equipment and provide technical support for the video conference, the post responsibilities of the video conference room administrator are as follows:
A, video conference room manager's main responsibility is to provide technical support for video conference equipment. Be responsible for the security management and equipment storage of the video conference room, and the maintenance and repair of the hardware and ancillary equipment of the video conference room to ensure the normal operation of the equipment.
2. When the video conference room is open, the manager of the video conference room should arrive 10 minutes in advance to make all preparations before the video conference room is used. Find equipment faults and eliminate them in time.
Three, video conference room management personnel found equipment failure in the use of equipment, such as I can't rule out, should promptly find other personnel or manufacturers in this room to rule out in time.
Five, video conference room after use, video conference room management personnel should turn off the power of all kinds of equipment, lock the doors and windows, to ensure the safety of equipment.
Six, video conference room management personnel should be timely and carefully fill in the duty log as required; Do a good job in succession.
Seven, video conference room should be kept clean, appropriate temperature and humidity, and regular maintenance of equipment.
Chapter IV: Code of Conduct for Conference Room Staff Chapter I General Provisions
Article 1 These Measures are formulated to standardize the daily management of the conference center of the Group Company, improve the use efficiency and service quality of the conference center, and show the good image of the Group Company to the guests from all walks of life:
Chapter II Responsibilities of Meeting Personnel
Article 2 Responsible for the reception service of government leaders, customers and foreign guests and the coordination arrangement of conference rooms.
Article 3 Be responsible for the use and management of the conference center, register users and foreign guests, make good preparations before use, carry out daily cleaning and disinfect tea sets every day.
Article 4 Responsible for cleaning all kinds of articles, appliances, doors and windows, glass, carpets and curtains in the meeting room regularly, and cleaning the bathroom after each meeting.
Article 5 Be responsible for regularly checking all kinds of equipment in the conference center to ensure their normal use.
Article 6 Be responsible for the distribution, storage and recycling of conference reception supplies.
Seventh strictly implement the confidentiality system of the meeting.
Article 8 Be responsible for the safety of articles in the meeting room, and do a good job of fire prevention and theft prevention.
Ninth organizations and services to participate in large-scale meetings and activities.
Tenth responsible for the printing and placement of desk labels for participants in important meetings. Eleventh to complete the temporary work assigned by the office leaders.
Chapter III Meeting Procedures
Article 12 The office of the Group Company is responsible for the arrangement and supervision of the meeting work. Article 13 Pre-meeting Preparation
1. The meeting personnel shall specify the department hosting the meeting, the name, content, time and place of the meeting, the scope and number of participants.
2. The venue layout. Arrange the venue according to the requirements of the conference room application department, reflecting the theme of the meeting.
(1) Assist in arranging meeting props, such as chairs, table seats, table flowers, fruits and post-it notes, according to the requirements of the meeting room application department.
⑵ Debug the microphone, audio, projection, computer, air conditioning and other facilities in the conference room, and report the problems in time.
(3) The teacups shall be placed in a neat and standardized manner, and the tea leaves shall be fully prepared.
(4) Do a good job in site sanitation to ensure that the site is clean, tidy and orderly.
5] After the preparation is completed one hour in advance, please ask the leaders of the application department of the meeting to check the preparation before the meeting, and timely check and fill the gaps.
Article 14 Service work during the meeting
1. The meeting staff arrived at the meeting place 15 minutes in advance to provide tea and guide the meeting.
2. Assist in maintaining order at the meeting place.
3. In principle, pour tea every 10 minute. (According to the level and number of participants, the number of water pours can be increased or decreased appropriately. )
4. When pouring water, the steps are light, the face is smiling, and the operation is standardized.
Article 15 Finishing work after the meeting
1. Immediately after the meeting, clean up the meeting place, arrange the labels of cups and tables, check whether the participants have any left-behind items, and hand them in to the meeting application department or company office in time.
2. Clean the teacup, requiring no traces, no tea stains and disinfection.
3. Clean the site, turn off the air conditioner and close the doors and windows.
Chapter IV Daily Maintenance of Meeting Room
Article 16 All conference rooms in the conference center must be cleaned once a day, including tables and chairs, walls, carpets, projectors, lockers, green plants and other conference room facilities, so that the surface is free of handprints and dust.
Article 17 All exhibits in the public area of the conference center, including photos and power switches. Wipe it once a day to ensure that the surface is free of dust and traces.
Eighteenth greening plants should be watered regularly according to their growth characteristics, to ensure that there is no litter, and timely update and replacement.
Article 19 Mop the floor once a day to ensure that the ground is free of sundries and water. Twentieth before going to work every day, all the garbage in the trash can must be emptied to ensure that there are no sundries in the trash can and no cigarette butts above it.
Chapter V Other Matters
Twenty-first management measures shall be implemented as of the date of issuance.
Group company office
Article 5: Responsibilities of conference service personnel 1. According to the conference reception reservation list, do a good job in the venue layout planning;
2, mount guard should dress (including hairstyle, clothing, shoes), should be in the meeting room half an hour before the meeting to sort out the interior, do a good job of meeting reception service;
3, neat appearance, dignified behavior, keep smiling service, use polite language.
4. According to the requirements of the meeting before the meeting, make preparations for facilities and services such as tables, chairs, tea sets and conference supplies before the meeting;
5. During the meeting, the service needs of the participants should be met at any time. In principle, tea should be added every 15 minutes.
6. After the meeting, tidy up the tea set, tidy up the tables and chairs, and turn off the lighting, air conditioning and other facilities. If there are any items left by the participants during the inspection, they should contact the relevant personnel in time.
7. Be responsible for the work coordination between meeting rooms.
8, service personnel should do a good job in the daily cleaning of the site, including the ground doors and windows, tables and chairs and some indoor facilities, found that the problem handled in time. Indoor tables, chairs, tea sets and other facilities are not damaged artificially.
9, service personnel shall not leave without authorization; Don't be late, leave early or miss work. (Working hours according to the season)
10. Service personnel are not allowed to do things unrelated to work during work.
1 1. Make holiday schedules, strictly implement the attendance and vacation system, arrange daily work according to work conditions, and report and deal with problems found in daily work in time.
12, obey the arrangement of the superior leader, not perfunctory, and complete the work arranged by the superior according to the regulations.
13. Service personnel shall implement the above regulations in their work. In case of violation, 20 yuan will be given two warnings and fined three times.