Check whether there are stains or water on your fingers first, which will affect the sensitivity of fingerprint recognition. It is recommended to wipe your fingers first, then keep them clean, and then try to unlock them. If the fingerprint identification is not sensitive after brushing, it is recommended to clear the data before brushing the system firmware. If nothing works, it is recommended to go for after-sales inspection and maintenance.

1. Log in to Meizu official website -Flyme, click "Download" at the top of the page, select your corresponding model and firmware version, and click the "Download" button.

Choose your corresponding model.

2. After downloading, connect the mobile phone to the computer through the data cable.

After the connection is successful, "Connect as a media device" will appear in the drop-down notification bar of the mobile phone; At this time, double-click the computer "Computer" and "PRO 5" will also appear under "Portable Equipment". Similarly, the corresponding display will appear for the corresponding model.

3. Right-click the update.zip/update.bin file directly on the computer and send it to "PRO 5" (similarly, the corresponding display will also appear on the corresponding model).

There are two operation methods in this step.

Method 1 (applicable to mobile phones with Flyme 3 or above firmware):

Go to "Documents" on the mobile phone desktop, find the update. zip/update. bin file, and click "update.zip/update.bin", and the mobile phone will automatically enter the upgrade interface.

Users who have been downgraded, the YunOS firmware and the Android firmware are mutually brushed, have been ROOTed or installed with security software, and have been patched with Android signature vulnerabilities, please be sure to clear the data when upgrading, otherwise they may not be able to root. Clearing data will lead to the loss of personal data such as contacts. User data includes all mobile phone contents except storage disk data, such as contacts, short messages, applications, etc. Please synchronize the backup.

Method 2 (applicable to all firmware):

Press and hold the "Volume+button" and then press and hold the "Power button" until the phone vibrates and releases the two buttons, and the system will enter the upgrade interface. Tick "System Update" and click the "Start" button, and then you can wait quietly for the completion of the brushing.

5. There are two ways to check whether the upgrade is successful after entering the desktop.

Method 1 (applicable to firmware of Flyme 3.7. 1 and later):

After entering the system, click the "System Upgrade" icon to view the current version number. If it is the same as the downloaded firmware version number, the upgrade is successful.

Method 2 (applicable to all firmware):

After entering the system, click the "Settings" icon on the desktop and then click "About Mobile Phone" to view the current version number. If it is the same as the downloaded firmware version number, the upgrade is successful.

6. If it doesn't work, it is recommended to go to the after-sales maintenance center to test the after-sales.

Meizu official website-service.

There is a service center at the bottom of the service page.

Choose a service center, and then you can query the detailed contact information and specific geographical location of the local after-sales maintenance center according to your own province and city.