Receiving and sending mail
Send and receive ordinary registered mail:
Letters, postcards, aerograms, printed matter and books for the blind can be sent by registered mail. All registered letters should be sent to the business window. When sending ordinary registered letters, you should pay attention to the writing on the cover, and the specifications, dimensions and weight of the cover should conform to the regulations (printed matter and books for the blind must be packed straight, except for registration). Do not use used envelopes or altered or copied envelopes, and do not alter names and addresses.
For ordinary registered mail charges, please refer to the summary of domestic mail charges.
If the ordinary registered letter is lost due to the post office, it shall be compensated by twice the postage at the time of mailing.
When ordinary registered letters are not received within the normal delivery time limit, you can go to the delivery business window to go through the inquiry procedures. When handling the inquiry, please pay attention to bring the mail receipt and fill in the mail list. The post office will inform users of the query results by letter or telephone.
Receiving and sending insurance mail:
Letters, parcels, direct mail parcels and express mail can be delivered as insured mail. Printed matter is not insured temporarily. If the user really needs insured price, it can be delivered by insured letter or insured parcel. Letters that do not list items should be sent by insured letters.
1. Securities (such as treasury bills, treasury receipts, bonds, stamps, etc.). )
2. Important documents and vouchers (such as checks, VAT invoices, savings vouchers, passbooks, insurance policies, resident identity cards, passports, household registration books, relations between party organizations and youth league organizations, household registration transfer certificates, etc.). )
3. Users of other documents (such as agreements, notaries, bills of lading, evidence, contracts, etc.). The sender thinks it is important to pay attention to the use of the "insured envelope" made and sold by the post office and fill in the "list of contents of the insured letter" in duplicate. The content list should be written in capital letters, and the insurance amount cannot be changed. After checking with the sales staff, put the internal parts or the first copy of the list into an envelope and seal it, and sign or seal the letter of insurance.
Please refer to the domestic mail tariff table for the tariff standard of insured mail.
If the insured mail is lost, damaged or partially damaged due to the post office, it shall be compensated according to the insured amount or proportion.
If the insured mail is not received within the normal delivery time limit, you can inquire at the delivery business window. Please pay attention to carry the mail receipt and fill in the mail list when inquiring. The post office will inform users of the query results by letter or telephone.
Send and receive ordinary letters:
Letters, postcards, aerogrammes, printed matter, books for the blind, postal advertisements, etc. Can be delivered by ordinary mail. When sending ordinary letters, we should also pay attention to the writing specifications, whether the address is detailed and whether the tariff is sufficient. When delivering ordinary printed matter, the blind reader should send it to the window salesperson for inspection and then package it for delivery.
Ordinary printed matter and books for the blind must be packed smoothly (except calendars, etc.). ).
View the summary of domestic mail charges.
After the ordinary mail user delivers it, the post office will not handle the inquiry business and will not handle the compensation.
The use of sub-envelopes with green edges:
Users can use green envelopes to send letters to each other between cities, counties and cities. Green-edged envelopes can be delivered by ordinary mail or registered mail, and their main function is to improve the transmission speed of letters to and from cities and counties.
Provisions on prohibiting domestic mailing of articles:
1. Articles prohibited from circulation or delivery by national laws and regulations.
2 reactionary newspapers, books, promotional materials or obscene articles.
3 explosive, flammable, corrosive, radioactive, toxic and other dangerous goods.
4. Articles harmful to public health.
5. Perishable goods.
6. All kinds of living animals.
7. Various currencies.
8. Items that are not suitable for mailing conditions.
9. Improper packaging may endanger personal safety, pollute or damage other mail and equipment.
10. Gold and silver (except gold and silver ornaments)
1 1. Domestic currency (can only be delivered by exchange or savings)
Postage voucher:
Postage vouchers include stamp patterns printed on postage envelopes, postage postcards and postage aerograms printed by postage machines.
Stamps that have been discontinued but have not been discontinued are still valid, and postage certificates that have been sold cannot be exchanged for cash. When the postage certificate is sold, the post office will not issue another invoice. However, when the user needs to reimburse the purchase of stamps, the post office can issue a special postal receipt.
Free mail:
1. Martyrs' relics.
2. Free letters from conscripts.
3. Books for the blind delivered by ordinary mail. However, when registering or insuring, the registration fee or insurance fee shall be charged respectively.
Mail with receipt:
The receipt should be written by the sender in black or blue, not in red or pencil, and filled out clearly as required, and no graffiti is allowed. When sending a receipt mail, in addition to paying the postage due to the mail itself as usual, a receipt fee will be added one by one. The weight of receipt is not included in the weight of mail to calculate postage.
Save messages waiting to be collected:
Because the recipient doesn't have a detailed address, but he has a mailbox in the post office, which can handle the mail waiting to be received. When the mail to be received is delivered, the delivery office will charge the handling fee of the storage office separately. The handling fee for letters to be received and remittance is RMB 1.00 each, and the parcel is RMB 3.00 each.
Receiving and sending packages:
Except for articles prohibited by national laws and regulations, all articles suitable for delivery can be delivered by parcel. Pay attention to whether there are any prohibited or out-of-gauge items when sending packages. The packing requirements must conform to the post office regulations. When filling in the package details sheet, it should be consistent with the package cover. For packages containing fragile or liquid-soluble items, business personnel should be informed actively so that business personnel can handle them correctly. The parcel delivery fee is 500 grams, and the registration fee is 2.00 yuan per piece. The insured amount is charged at 65438+ 0% of the declared insured amount (voluntary by users). The minimum charge per piece is 1.00 yuan, and the maximum insured amount is 100000 yuan. If the value of internal parts exceeds 100000 yuan, only 100000 yuan can be guaranteed. If you don't receive the package within the normal delivery time limit, you can contact the delivery post office with the receipt of the package details and fill in the mail checklist. The post office will inform users of the query results by letter or telephone. If the mail is lost or damaged due to the post office, and the parcel is not insured, it shall be compensated twice as much as the mail. If the package is insured, compensation will be made according to the insurance amount filled in by the user.
Time limit for the whole query:
Since the post office accepts the inquiry, it must reply to the inquirer within the time limit at the latest.
1. Mail exchanges between cities and counties, half a month.
2. Mail exchanged within or between provinces is one month (Qinghai, Xinjiang, Tibet and between them and other provinces is two months).
Valid documents and time limit for receiving parcels and registered letters:
1. If the recipient is a company, it shall affix the official seal consistent with the recipient on the notice of acceptance and mailing to the recipient (unless it is approved by the delivery office in advance, the receiving and sending seal of the company cannot be affixed). Units at or above the regimental level shall issue official letters, and the names and seals of the designated personnel of subordinate units shall be filed with the delivery bureau and received by using the names and seals of the designated personnel.
2. If the recipient is an individual, he/she shall submit his/her valid certificate, which shall be signed by the recipient for collection.
3. If it is entrusted to others for collection, the consignee's certificate and the consignee's certificate shall be presented, and the consignee shall sign for it.
4. Valid documents for receiving mail include: resident ID card, household registration book, military ID card, armed police ID card, Hong Kong and Macao residents' passes to and from the Mainland, passports and driver's licenses. Other circumstances other than the above provisions shall be implemented in accordance with relevant laws, administrative regulations and relevant state regulations. For example, retirement card, student ID card.
Parcels and registered letters should be kept in the delivery office for one month. It will be returned to the sender after one month.