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How to send emails to foreign customers?

Question 1: How to send emails to foreign customers? Email is the same as sending emails to domestic friends!

Question 2: How to send emails to foreign customers to promote your products. Generally, you have to answer questions based on the buyer's inquiries.

If he is specific enough, can he make a logo? How big is your shipment volume? When asked a question like this, you have to answer his question.

If he just said that I am very interested in your product, then it is best for you to find the phone number of this manufacturer and call it directly. For example, now Alibaba and Wanguo Business Network can directly see it. If you want to know the manufacturer's phone number, you can call them directly, or send them an electronic catalog, product introduction, etc. These tools are free to use on the Wanguo Business Network, so that they can generate greater interest in your products.

1. Send and receive emails: Send and receive feedback mailboxes at least twice a day. Before going to work in the morning and before leaving get off work in the evening, you must ensure that all feedback received is responded to in a timely manner. Due to the time difference, it would be better if the business staff can handle the feedback at home. , which can ensure the timeliness of reply. (Sometimes working overtime at night is unavoidable, but you can synchronize with customers, speed up the frequency of communication, and take the lead).

2. Do a good job in customer information management: create an excel form, fill in all received customer information into the form in a timely manner, and do a good job in customer classification, and classify the inquiry content into customers with higher quality. As a category A customer, focus on tracking (but don’t ignore small customers. Any customer grows from small to large, just like selling something, you need to return the customer from the beginning to the repeat customer - loyal customer - pass on from generation to generation) Customers)

3. Take the initiative to look for buyers on relevant business websites (organize the categories and make different offers for customers in different regions, making them concise and targeted)

4. Publish a piece of information with commercial value on relevant business websites every few days. (Although the effect may not be very good, it does not take much time. If you update quickly, the product information will appear on the homepage of the catalog, and you may gain something. It is recommended to persist)

5. The web content is changed regularly every quarter. Post new product information online, or replace the product pictures. These will keep buyers up to date with the company's latest information and attract new customers.

6. Regularly send the company’s latest product information to old customers or potential customers. Persistence will pay off (according to statistics, the cost of developing a new customer is equivalent to the cost of maintaining ten old customers. Cost, when developing new customers, do not ignore the maintenance of old customers. You can send cards and blessings to guests during festivals. Guests will feel very cordial and happy to cooperate)

7. Business staff every week Report feedback inquiries and follow-up status. (Organize these tables in a unified manner and keep them as backups. At least these are potential customers in the future and can also be used for performance evaluation of sales staff)

8, every week (or use 10 or 10 tables every morning) 30 minutes) convene a meeting with relevant personnel to analyze the reasons, summarize experience, improve the work system, and make the work more concise and efficient. (Taiwanese companies generally take time for meetings every day to summarize the work of the previous day and take meeting minutes. Salesmen raise questions and have managers or senior leaders to solve them. At the same time, they also give everyone enough time to communicate and cultivate team spirit and competition. consciousness.

It is recommended to combine the actual situation of the company)

Opening: Customers who do not reply well will place orders for you, but if you reply poorly, they will definitely not get orders from customers

(1) Reply skills

1. Notes on reply time:

You must reply today

Hong Kong, Taiwan, and South Korea 2 Reply within hours

Australia will reply immediately after receiving it

Europe must reply before three o'clock in the afternoon

America will reply before get off work

(according to Statistics on time differences and working habits of various countries)

Note: If you cannot reply to the inquiry, you must give the customer a response, telling him the reason why he cannot reply at present and when he can reply to the customer

2. Reply principles:

3C principles

Clearness

Concisenes

Courtesy

3. Case analysis

Round 1

(1) Questions to consider:

Professionalism (know more about your own products, Show your professionalism in every email)

Meet demands

Show your sincerity

(2) Points to note when replying to emails

Standard format (paragraphy, capitalization, spelling, grammar...)

Subject - the highlight (use the theme given by the previous customer/theme summarized by yourself, such as: Company + for which products)

Greetings - etiquette, response

Answer all questions - cannot answer...>>

Question 3: How to effectively send emails to foreigners to find customers? See Foreign Trade Compass

Question 4: When I send emails to foreign customers, I can use Dear at the beginning of the email. It is just a greeting. Don’t think too much about it.

Question 5: How to send emails to foreign customers to promote your products 1. Your email format, font, size, layout, etc. must be comfortable to read, which is actually the first impression.

2. The content of the email is the most important. It depends on your writing skills. The only thing I want to say is: sincerely and with emotion. Don’t be the same cookie cutter letter of introduction.

3. The last one is the customer’s situation at that time. How he was feeling and whether he was busy at the time. . It will all affect the effect of your email on him.

Tips: Think carefully about the subject of the email and the time when sending the email.

Question 6: How to send development letters to foreign customers. If you really want to send in bulk, you can use the email bulk sending function. . 2. Theme: This is also very important. If the theme is general or common, not only will it not attract customers, but sometimes it will be directly entered into spam emails. 3. Email content: The text should be concise and clear, without spelling or grammatical errors. The format should be standardized, so that customers will know that the email is from a regular large company as soon as they open it, so that they will naturally pay more attention to it. The first paragraph briefly introduces who I am, which company I come from, and where I got your email address; the second paragraph explains what products our company mainly produces, which products have more advantages, and which certificates we have obtained; the third paragraph is attached Our picture album or latest product pictures, if you are interested in our products or need to purchase, you can contact me, I will give you the best price, look forward to your reply; final signature, personalized signature (including company name, Telephone, fax, mobile phone, email, address, etc.), which gives people a more formal feeling. 4. Email: It is best to use the company email to send emails. If you don’t have one, you can register a product-related email so that customers can know what you do when they see your email address. (For example, [email protected], [email protected] who make fasteners) 5. Attachment: When sending a development letter, it is best to attach the company brochure (not exceeding 5M) or the latest product pictures, so that when customers open the brochure, they will be Our company and products are clearly visible. 6. Sending time: Master the sending time, mainly because of the time difference. Everyone will deal with emails first when they go to work. Even if the first few emails are not of great concern to him, I believe he will be in the mood to read them and pile them up. That's not necessarily the case at the back.

Question 7: How to send an email to foreign customers to confirm the order in English Dear Sir/madam

how are you these days.

would you let me know. what time are you going to give us order ?

we can prepare ahead of time for you.

expecting your reply .

Hope this helps< /p>

Question 8: How to send emails to foreign customers to promote your products 1. Your email format, font, size, layout, etc. must be comfortable to read, which is actually the first impression.

2. The content of the email is very important. It depends on your writing skills. The only thing I want to say is: sincerely and with emotion. Don’t be the same cookie cutter letter of introduction.

3. The last one is the customer’s situation at that time. How he was feeling and whether he was busy at the time. . It will all affect the effect of your email on him.

Tips: Think carefully about the subject of the email and the time when sending the email.

Question 9: This is the first time I sent an email to a foreign buyer customer, and he asked me to give him a quotation. ? How can I reply to retain customers? First, carefully analyze the customer's email. If there is a customer's website, it is best to go to their website and take a look. If you are a real buyer, you should treat it very carefully, and the quotation should be appropriate and not too high. If it is fake, or cannot be judged, it is best not to quote for the first time, as many people are here to cheat on the price. Try testing the customer again in other ways.