The following is the detailed FOB process:
1. Customer Inquiry: Generally before the customer places a purchase order, there will be a relevant Order Inquiry to the business department to understand some details.
2． Quotation: The business department responds to customer inquiries in a timely manner and determines the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications and cabinet type, etc., and peroforma Invoice makes a formal quotation to the customer.
3． Get the order: After negotiation, receive the formal order purchase order from the customer.
4. Place production order: After receiving the customer's order confirmation, place an order with the factory and arrange the production plan. ?
5. Business approval: After receiving the order, the business department will first make a business approval form. Fill in the "Export Contract Review Form" truthfully and list all expected expenses as much as possible. For contract approval, a fax of the customer's order and the purchase contract with the factory must be attached. The audit form must be signed by the salesperson, approved by the department manager, and then submitted to the management department for review before execution. If the amount is large, or there are terms such as advance payment and commission, it must be approved by the general manager of the company. After the contract is approved, a sales order is made and handed over to the department supervisor for follow-up. ?
6. Issue a production notice: After determining the delivery date, the business department can issue a production notice and notify the factory to produce on time if the following conditions are met:
6.1: If it is a customer paying by L/C, it is usually within the delivery date Confirm that the L/C has been received in the first month. After receiving the L/C, the salesperson and document clerk should review the letter of credit separately to check whether there are any errors, whether the delivery date can be guaranteed, and other possible problems, if any If there is a problem, please ask the customer to correct the problem immediately.
6.2: If you are a customer paying by T/T, please confirm that the deposit has been received.
6.3: If you are a credit customer, or collect foreign exchange through bank D/A, etc., the manager’s confirmation is required. (D/A means document against acceptance, D/P means document against payment)
7. Inspection:
7.1: One week before the delivery date, the company’s inspector must be notified to inspect the goods.
7.2: If the customer wants to inspect the goods by himself or the designated inspection personnel, he must make an appointment with the customer to inspect the goods one week before the delivery date and inform the planning department of the inspection date.
7.3: If the customer specifies a third-party inspection company or a fair company to inspect the goods, he must contact the inspection company two weeks before the delivery date to make an appointment for the inspection time to ensure that the goods are inspected within the delivery date. Arrange your time in advance. After confirmation, the factory will be notified of the inspection time. ?
8. Prepare basic documents. Packing information provided by the factory, production of export contracts, export business licenses, packing lists and other documents (should be produced by the business merchandiser and handed over to the document clerk).
9． Commodity inspection: If it is a product subject to national statutory commodity inspection, the commodity inspection requirements must be stated when placing an order to the factory, and the export contract, * and other information required for commodity inspection must be provided. In addition, the factory should be informed of the future export port of the product so that the factory can handle commodity inspection. The commodity inspection certificate replacement voucher/slip should be obtained one week before shipment. ?
10． Chartering a ship and booking a warehouse:
10.1. If the contract signed with the customer is on FOB CHINA (free on board) terms, usually the customer will designate a transportation agency or shipping company. You should contact the freight forwarder as early as possible to inform the shipping intention, understand the export port to be arranged, shipping schedule, etc., and confirm whether the factory's delivery can be at least one week earlier than the shipping date, and whether the shipping schedule can meet the customer's requirements. Delivery date. A written warehouse ordering notice (ING ORDER) should be issued to the freight company two weeks before the delivery date, and the warehouse booking paper can usually be obtained one week before sailing. 10.2． If the seller pays the freight, you should consult the freight company or shipping company as soon as possible about the shipping date, freight rate, departure port, etc. After comparison, select a shipping company with favorable price, good reputation and suitable sailing date, and inform the salesperson to inform the guest. If the guest does not agree, another shipping company must be selected that is approved by the guest. Determine the position in writing two weeks before sailing, the procedure is the same as above.
10.3． If the goods are not enough for a small container and need to be transported in bulk, reserve bulk cargo storage space from the freight forwarding company. When you get the warehousing paper, you also need to know the customs cut-off time, customs declaration requirements for warehousing, etc.
10.4． When booking a warehouse with a shipping company, be sure to fax the written warehouse booking document, indicating the scheduled shipping date, container type and quantity, destination port, etc. to avoid errors.
11. Arrange to move the cabinet:
11.1. After the goods are prepared and inspected, a towing company is entrusted to pick up and load the containers. Towing companies should choose safe, reliable and reasonably priced companies to sign long-term cooperation agreements to ensure safety and punctuality. Fax the following information to the towing company: warehouse booking confirmation/container release paper, shipping company, warehouse booking number, container towing authorization letter, indicating loading time, container type and quantity, loading address, customs broker, and shipping Port etc. If there is an inspection company inspecting the container, please make a special statement and not be late. And request a copy of the cabinet information to be sent back, listing the cabinet number, license plate number, driver and contact number, etc.
11.2. Fax a copy of the loading information to the factory, listing the cabinet loading time, cabinet type, booking number, order number, license plate number and driver's contact number.
11.3. The factory is required to fax a loading notice to the business department as soon as possible after the container leaves the factory, listing the time the container left the factory, the actual loading quantity, etc., and recording the packing number and seal number as the bill of lading information. It is required that the factory must remember to seal it after loading it into the cabinet. ?
12. Entrusted customs declaration: While dragging the container, submit the required information for customs declaration to the cooperative customs broker, entrust export customs declaration and make commodity inspection customs clearance and exchange orders. Usually two days are allowed for customs clearance (before the ship is cut off). When entrusting customs declaration, a container loading information should be provided, including the goods and quantity, port, shipping company, warehouse number, container number, ship opening and closing time, trailer company, container type and quantity, and our company's contact People and phone calls etc.
13． Obtain shipping documents:
13.1. The bill of lading supplementary information must be faxed to the shipping company or freight forwarder within two days after sailing at the latest. The replenishment of materials must be done according to the requirements of the L/C or the customer, and the correct quantity of goods must be given, as well as some special requirements, including requiring the shipping company to issue a shipping certificate along with the bill of lading.
13.2. Urging shipping companies to issue bill of lading samples and freight bills as soon as possible. After carefully checking that the sample is correct, confirm the contents of the bill of lading in writing to the shipping company. If the bill of lading requires confirmation from the customer, you must first fax the bill of lading sample to the customer, and then ask the shipping company to issue the original copy after confirmation. 13.3． Pay the freight and miscellaneous charges in a timely manner. After payment, notify the shipping company to obtain the bill of lading and other transportation documents in a timely manner. Payment of freight should be registered.
14． Prepare other documents
14.1. Business license: Among the documents required by L/C, the business license requirement is the most stringent. *The date must be determined after the issuance date and before the delivery date. The description of the goods in * must be exactly the same as that on the L/C, and the amount in both lowercase and uppercase letters must be correct. The terms of * on the L/C should be displayed, and the mark should be displayed. If you need to apply for certification by the other party's embassy, ??it usually needs to be done 20 days in advance.
14.2. FORMA Certificate of Origin: FORMA Certificate of Origin must be applied for at the Inspection and Quarantine Bureau before shipment. Please note that the shipping date must be before L/C's delivery date and sailing date, and after the * date. If it cannot be processed before shipment, a certificate will be issued after processing, and a customs declaration form, bill of lading and other documents must be provided. For goods transshipped through Hong Kong, the FORM A certificate usually needs to be signed by the China Commodity Inspection Company in Hong Kong to prove that the goods have not been reprocessed in Hong Kong.
14.3. General certificate of origin: General certificate of origin can be applied for at the China Council for the Promotion of International Trade, and the requirements are lower. Replacements can be made shortly after shipment. If the certificate of origin needs to be signed by the embassy, ??it must be done 20 days in advance just like *.
14.4． Shipping notification: It is generally required to notify customers of the details of the shipment within a few days after sailing, including ship name, flight number, sailing date, expected arrival date, goods and quantity, amount, number of packages, and shipping marks. Destination port agent, etc. Sometimes L/C requires proof of delivery, such as fax report, receipt of letter, etc. Please pay attention to process it within the time requested by the customer. ?
14.5． Packing List: The packing list should clearly indicate how the goods are packed. It is necessary to display the quantity in each box, the gross weight, net weight and outer box size of each box. The total volume calculated based on the dimensions of the outer box must match the total volume indicated. The mark and box number should be displayed so that customers can find it easily. The weight and volume of the packing list must match the bill of lading. ?
15. Presentation of documents:
15.1. If L/C is used to collect foreign exchange, all documents should be prepared within the prescribed time for presentation, and the documents should be reviewed strictly to ensure that there are no errors before submitting them to the bank for negotiation.
15.2． If T/T is used to collect foreign exchange, the bill of lading will be faxed to the customer for payment immediately after the bill of lading is obtained. After the balance is confirmed, the original bill of lading and other documents will be sent to the customer.
15.3． If T/T is used, the full payment is required before the cabinet can be made. You will have to wait for payment before arranging to move the cabinet. After getting the bill of lading, you can immediately send the original bill of lading to the customer. ?
16． Business registration: Each export business must be registered promptly after completion, including computer registration and written registration, to facilitate future inquiries, statistics, etc. ?
17． Document archiving: A complete set of all documents, L/C and negotiation documents must be retained for future reference. ?
18. Document clerks should usually pay attention to collecting freight rate changes, shipping schedules, routes, and other information to provide help for salesmen's quotations.