Personal Summary of Logistics Management Work 1
Looking back on my work last year, there were difficulties in working with colleagues to tackle key problems, and there were also times when I encountered difficulties and setbacks. Melancholy, of course, there will also be fruitful joy. It can be said that the New Year is a critical year for a company to promote industry reform, expand markets, and sustain development. The important work of this year is summarized as follows:
1. Establish an overall concept and do your job well.
No matter what job you are engaged in, establishing safety service awareness is the primary issue, and on-site technical services are no exception. I think the overall situation of service work is to "establish a corporate image and increase customer satisfaction and loyalty to the company's products." Maximizing the interests of customers is an important part of improving the core competitiveness of our company's products. Doing a good job in service also promotes the company.
2. Good at communication and coordination.
On-site service personnel should not only have strong professional and technical knowledge, but also have good communication skills. Therefore, at this time, we need to communicate with customers and standardize operations to avoid distrust of the product. and even damage the corporate image. Communicating better with customers in daily work and satisfying customers is a powerful promotion of the company's brand image.
3. Be proficient in professional skills and diligent in on-site observation.
With the continuous development of the logistics industry, competition continues to intensify. How to provide good customer service is also a powerful trump card to strengthen the company's brand competition. As a service staff, you should be diligent in observing, thinking independently, communicating with colleagues more on-site, and strive to continuously improve your professional level. Every excellent service represents customers' further trust in our company's products.
4. Practical proficiency
I have gained some experience in my past work. Attitude is very important at work. You must be passionate about your work and maintain a sunny smile, which can bring people closer. The distance between people facilitates communication with customers. Especially for service work, positive thoughts and a peaceful attitude can promote work progress and smooth work. Only good methods and judgment in service work can make the work smooth.
During the year, I consciously strengthened my study, humbly asked for advice, and constantly clarified my work ideas and summarized my work methods. On the one hand, I learned by doing, learned by doing, and constantly mastered methods and accumulated experience. To sum up: In this year's work, I have been exposed to many new things, created many new problems, and learned a lot of new knowledge and new experiences, which has enabled me to improve and further improve my ideological understanding and work ability. . In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve both professional and moral qualities.
Personal summary of logistics management work 2
20_ is about to pass. After another year of logistics management work, the company's logistics work has entered a stage of steady development. Management abilities have also been exercised and improved.
1. Logistics costs
Logistics cost control is an important task. It is necessary to use reasonable logistics costs to achieve efficient, high-quality, and high value-added logistics business. Difficult management job. Our company's logistics structure model is "headquarters centralization", so to control logistics costs, the headquarters must have a complete set of logistics rules and regulations. Use it to control the issuance of logistics instructions and logistics distribution operations of each branch, thereby controlling logistics costs. The logistics costs in 20_ are relatively reasonable compared to previous years, and the overall costs have increased. The performance is as follows:
1. Distribution costs: As the company's sales volume increases, the absolute value of logistics costs has increased, but the overall ratio of logistics costs to sales has declined.
2. Warehousing costs: As sales increase, warehouse costs also increase.
As the scale of production continues to expand, the company's demand for raw materials is getting higher and higher, and the demand for warehousing is also getting higher and higher. Therefore, warehousing expenses have increased this year, but the ratio to sales has declined.
2. Logistics and distribution
1. Logistics and distribution are one of the key links in sales logistics. The timeliness of distribution time and the safety of goods are direct manifestations of the quality of logistics and distribution operations. . In 20_, our department paid close attention to the assessment of the timeliness of goods arrival, and strictly followed the relevant regulations of the logistics process to achieve timely, accurate, and high-quality distribution. Under such strict requirements, our department has become tense from top to bottom, making every effort to do a good job in the company's logistics and distribution, strengthen the management of the distribution market, implement tracking of each shipment, and provide timely feedback of tracking information to the logistics manager. A review meeting is held in a timely manner every month to summarize the problems that occurred in the previous month. In 20_, our department's delivery on-time arrival rate, transportation data return timely rate, return order completion rate, and cargo loss rate were _. The timeliness of returns has also improved compared to 20_, and most returned goods can be returned within a week.
2. We also encountered some problems during the delivery of goods:
A. Signing and stamping of customer documents.
B. The problem of compensating for customer sales losses caused by serious delivery overtime.
3. Warehouse management
1. Every year in 20_, the inventory in each warehouse increased significantly. Because the company's production scale has expanded and its development speed has been rapid, the average inventory in the warehouse has greatly increased. The number of incoming and outgoing warehouses has also increased. Such a large business volume will inevitably bring great inconvenience to warehouse management.
2. Warehouse management in 20_ will start from two aspects, namely daily maintenance management of warehouse and warehouse data information management. In terms of daily maintenance and management of the warehouse, custodians are required to clean the warehouse every day, adjust the stacking of warehouse goods, make the warehouse goods neat and clean, and improve the utilization rate of the warehouse area. When possible, promote the use of shelf management for some items, such as maintenance materials, small gifts, leaflets, etc. Now the warehouse is already using shelf management, and the response after use is better. At the same time, the department conducts inspections in the warehouse from time to time and urges custodians to strengthen daily maintenance. In terms of data information management, the warehouse and statistics are required to check the inventory account on a daily basis, the statistics and the ordering personnel of our company check the daily instructions, and the warehouse takes physical inventory every week. In order to strengthen the management of inventory data, starting from January, inventory analysis must be done every month for Baogong.
4. Information system management
Information serves as a bridge connecting various logistics links, such as transportation information, distribution information, inventory information, logistics market information, etc. Transportation information only refers to trunk transportation. In 20_, we often contacted the headquarters and _logistics company by phone for supply information, and fed back the information to the branch, so that the branch could understand the status of the goods in transit and arrange the sales of the goods in advance, which would be more beneficial sales business. Distribution information: The logistics company tracks the delivery status of goods in transit every day, and promptly feeds real information back to the business department and me. This strengthens the tracking of delivery in transit, allows us to better understand the delivery status of goods, and speeds up processing when problems arise. Inventory information is fundamental to ensure the accuracy of the inventory. Therefore, logistics companies are required to check the inventory every day so that the physical inventory must be consistent with the computer account and manual account. Send daily inventory reports to branches on time. Logistics market information, which is one of the information to understand the dynamics of the logistics market, often collects relevant logistics information, such as transportation prices, cargo station operating conditions, logistics company status, national logistics policies and regulations, etc. With this information, we can adjust our logistics strategy and formulate a logistics work plan.
Five, 20_ year goals
In the new year, the work goals of our department are as follows:
Goal 1: The accuracy rate of incoming and outgoing warehouses reaches _, control Accumulate inventory and speed up capital turnover.
Goal 2: Purchase goods of high quality and low price to meet customer needs and reduce procurement costs.
Goal 3: Shorten the purchase cycle, avoid air freight, and control logistics costs.
Goal 4: Continuously learn logistics procurement professional knowledge, strengthen product training, and participate in relevant technical training.
Being conscientious and responsible is the basic responsibility of every warehouse keeper. It is the responsibilities of a warehouse keeper to reasonably control the inventory quantity. After the special goods are purchased, it is the duty of the warehouse keeper to promptly urge the ordering personnel to remove the goods from the warehouse. Control the continuous level of inventory well so that there will be no shortage of inventory, no downtime waiting for materials, or failure to deliver, and avoid excess inventory that may lead to capital backlogs, turnover difficulties, increased interest, and further holding costs. burden.
Procurement costs are related to the company's sales profit growth point, and the quality of procurement is directly related to the progress of project acceptance and customer satisfaction. The focus of our department's work is to clarify the work information of procurement: first, to ensure supply in the right amount at the right time; second, to ensure the quality of goods; third, to minimize costs; fourth, to manage and coordinate suppliers and manage the supply chain. We will start with supplier management and reasonably evaluate suppliers. Product quality, billing period, on-time arrival, and after-sales service are all important factors in the evaluation, and we will continue to introduce new ones.
Logistics cost is a hidden cost that people don’t pay much attention to and is often ignored. In fact, logistics cost accounts for a larger share of the cost of goods, and part of the profit is lost here. Make purchasing plans in advance and plan purchasing projects reasonably. It is imperative to fill out the "Purchase Requisition", and please cooperate with all departments of the company. The model, specifications, required arrival date, and any special requirements must be filled in in detail. Avoid long storage time in the warehouse after arrival, which will affect after-sales service.
Personal summary of logistics management work 3
In 20_year_month, I was fortunate enough to work in a logistics company. In such a superior and comfortable environment where one can give full play to one's intellectual abilities, I have been working for nearly a year. In this year's work, I deeply felt the meticulous care of the leaders, the serious and pragmatic work style of the company's two-level managers, the unity and hard work of colleagues, and the hardship and determination of xx people as pioneers. This has benefited me a lot as I just started working, and it also laid a good foundation for me to move towards the right path in life. Now I will make a brief summary of the work over the past three months.
Ideologically, I deeply realize that moving from other industries to the logistics industry, the new environment, new leaders, new colleagues, and new positions are a good development opportunity for me, and it is also a new opportunity for me. A good opportunity to exercise and improve your abilities in all aspects. In the early days of my work, I carefully understood the company's development profile, learned the company's rules and regulations, and became familiar with the daily management affairs of the logistics department office and some basic knowledge of the logistics industry. At the same time, I also worked hard to explore work methods and methods from many aspects. Actively exercise your work ability, strive to complete the transformation of your role as soon as possible, and meet the challenges of new work with a new attitude.
At work, I am mainly engaged in daily office work. The logistics department office is a completely new field of work for me. As a member of the office, I clearly realize that the office is a comprehensive management organization under the direct leadership of the general manager's office. It is a hub that links up and down, communicates internally and externally, coordinates left and right, and contacts all directions. It is a hub that promotes all work toward the established goals. center. There are so many tasks in the office, including document processing, file management, document forwarding, meeting arrangements, welcome and delivery, etc. Faced with a large amount of complicated and trivial routine work, I strengthened my work awareness, paid attention to speeding up the work rhythm, improved work efficiency, handled various affairs calmly, and strived to be comprehensive, accurate, and appropriate to avoid omissions and errors. With the help and support of the leaders in charge, I basically achieved everything and implemented it.
Over the past year, under the guidance of the supervisor, I have basically ensured the orderly operation of the daily work of the logistics department office, the processing and circulation of superior documents, the issuance of monthly meal stamps and fuel stamps, and Other matters sponsored by the office were timely, accurate and error-free.
Over the past year, I have participated in the drafting of some documents, such as the "Relevant Provisions on Prohibiting Managers from Using Their Positions and Powers to Participate or Disguise Participate in the Company's Business Projects", etc., drafted and written some working materials, and participated in the work of general managers of the company's two-level agencies. In addition to the annual performance appraisal and evaluation work, we also proactively completed other tasks assigned by superior leaders.
One year has passed by in a blink of an eye. Although I have done some work, there are still many problems, mainly reflected in:
1. When I first arrived at the company, regardless of business ability, , there are still many shortcomings in thinking, and I feel that I am tired of coping with work every day. Despite this, I received correct guidance and help from company leaders and department leaders in many aspects, so I adapted to the new job in a short period of time.
2. Lack of innovative spirit. They cannot proactively use their talents and talents, but passively adapt to work needs. I can basically complete the tasks assigned by the leader, but I will not take the initiative to lead the work and am very passive. Lack of serious study and pioneering spirit, busy with daily trivial matters, and work has not risen to a certain height.
3. The work is not very solid and cannot keep pace with the times. As a college student who has just entered society, he lacks the vitality that young people should have, and it is not enough to learn new knowledge and master new things. I also have the problem of being too ambitious and too lazy to do anything. I cannot focus on work and study. Although I understand a lot of knowledge, I am not very good at it.
In my future work, I will work hard to correct my shortcomings and devote myself to work with greater enthusiasm. First of all, strengthen learning and take the initiative to learn. In today's era of knowledge economy, we must study all the time in order not to fall behind. Therefore, I will strengthen learning, improve political and ideological quality and business work level, and establish good professional ethics as an important daily task, with a serious attitude. , full of enthusiasm, strict discipline, devoted to learning, and accumulated the necessary basic knowledge and basic skills for my work. Secondly, improve service awareness and improve work style. As a staff member of the office, I will adhere to the principle of serving the people, enthusiastically and actively do my job, and provide satisfactory services to the people who come to work. Again, improve work ability and be brave in innovation. Although the work in the office is trivial and complicated, I will work hard from many aspects to further improve my work ability and face daily work tasks with a positive attitude. At the same time, I will also focus on training my adaptability, coordination, organizational and creative abilities, and continue to learn, make progress and improve myself at work so that I can better complete my job.
The above is my summary of my work over the past year, not much to say. But I think it is more convincing to do it with actual actions. "The road is long and long, and I will search up and down." In the future work, I will work hard to overcome my shortcomings, make up for the shortcomings, and strive to do better.
Personal summary of logistics management work 4
Under the guidance of the company's articles of association and the leadership of the company's leadership team, the logistics department carries out work closely around the logistics annual work ideas and implements target management Responsibilities, and successfully completed various tasks throughout the year. Based on the inventory capacity, warehousing costs, transportation costs, etc. of the warehousing, our logistics department is considering factors such as demand quantity, procurement time, supplier's delivery period, and arrival rate. Under the circumstances, do a good job in logistics work, determine the transportation method, transportation batches and pickup time to ensure the timely supply of raw materials and continuous production, as well as the timely and complete sales delivery rate.
1. The main tasks of transportation are as follows:
1. Transportation strategy: Establish a complete logistics and distribution system to ensure timely and accurate delivery of goods according to customer needs, and also ensure timely delivery of raw materials In order to ensure the normal operation of production, with the efforts of the company's logistics department in the eighth year, the following distribution methods were determined by measuring costs and service levels:
(1) With Sitong Logistics Company We have established a deep relationship to ensure that goods are loaded and shipped on time, and we have established Quark's logistics and distribution system with railways as the core. A good cooperative relationship will bring great convenience to all the work we carry out next.
(2) For the transportation of raw materials, we choose railway transportation because first, the unit price is cheaper; second, although the transportation time takes one day longer than road transportation, we are an electronic technology company and There is no problem of cargo preservation; for two reasons, we choose railway transportation of raw materials. Also, sign a one-year transportation contract to get discounts for large quantities and save money.
(3) For finished products, if it is a local customer, road transportation is the only option because there is only local transportation; if it is a domestic customer, rail transportation with a lower unit cost is chosen.
(4) For production equipment, we can only obtain discounts and save expenses through negotiation.
2. Warehousing strategy: Establish a reasonable warehouse storage plan to ensure customer needs while saving warehousing costs.
(1) For raw materials and finished products, we use our own warehouse. When the storage capacity is greater than the capacity of the warehouse, it is recommended to ship the goods to the customer immediately, so that the warehouse space can be freed up and there is no need to rent a third party. storehouse.
(2) For semi-finished products, we choose to outsource them to third-party logistics companies, which can save costs.
3. Payment method: Try to pay at sight to obtain cash discounts. Because this part of the expenditure has been reduced a lot through the above efforts, the expenditure is not large, so it is completely possible to obtain a cash discount.
2. Summary of transportation plan analysis
Compared with the actual expenses incurred, the transportation cost prediction made at the beginning of the eighth year will be relatively less. The transportation cost The difference is manifested as savings, and the main reason for the cost difference is that our company's logistics department fully communicates with third-party logistics companies to continuously optimize transportation routes and transportation methods, especially the optimization of transportation batches and transportation quantity and time, so that transportation It constitutes a complete vehicle transportation, making full use of resources and not wasting any transportation space, so there is no LTL transportation situation and reducing transportation costs. The second is to have in-depth negotiations with third-party logistics companies to reduce transportation batches, increase transportation scale, and obtain more Multi-shipping discounts to reduce shipping costs. Generally speaking, the transportation work in the eighth year was relatively successful, and we took advantage of the low transportation cost and took the initiative to bear the transportation costs when signing the purchase and sales contract with the customer, thus improving our company's brand image and also This has increased the unit selling price of our products and increased our leverage in obtaining more customer orders.
3. Warehousing plan:
(1) For raw materials, we establish partnerships with suppliers and adopt bulk purchases, which not only saves procurement costs, but also The inventory is temporarily stored in the supplier, and when needed, the goods can be picked up directly, thus saving warehouse space and warehousing costs.
(2) For finished products, we use our own warehouse. At the same time, we maintain a close relationship with customers. When the storage volume exceeds the capacity of the warehouse, it is recommended to ship the goods to the customer immediately. This will free up warehouse space and eliminate the need to rent a third-party warehouse, thus saving storage costs.
(3) For semi-finished products, because our company does not have a semi-finished product warehouse, we choose to outsource the operation to a third-party logistics company, which can not only save management costs but also ensure timely supply, which can greatly save costs.
4. Analysis and Summary of Warehousing Plan
(1) In terms of raw material warehousing, actual expenditure and planned expenditure are equal. The reason is that we ensure that the storage capacity of raw materials is in our own warehouse Within the capacity range, as long as this is guaranteed, there is no need to rent a warehouse or use a third-party logistics outsourcing strategy. In order to ensure this, we have established a good cooperative relationship with our suppliers to ensure that the delivery rate and pass rate are as high as 99 or even 100. Moreover, we have signed a contract with a third-party logistics company to ensure monthly transportation so that the raw materials shipped back can be shipped as soon as possible. Put into production, there is no need to occupy inventory, and it will not cause remaining inventory, thereby occupying funds and increasing expenses.
(2) In terms of finished goods, actual expenditures and planned expenditures are also equal. The reason is that we ensure that the storage volume of finished goods is within the capacity of our own finished goods warehouse, as long as With this guaranteed, there is no need to rent a warehouse or use a third-party logistics outsourcing strategy. In order to ensure this, first of all, our logistics department conducted in-depth discussions with the production department and marketing department. In order to reduce inventory costs, we decided to ship the goods out in a timely manner according to the production volume. On the one hand, it can ensure that the inventory occupation is reduced, on the other hand , which can improve customer satisfaction by increasing the speed of delivery. Secondly, it is to sign contracts with customers, form good relationships with customers, and ensure timely delivery.
(3) In terms of semi-finished products, the actual expenditure was 343 yuan less than the planned expenditure, a decrease of 2%. Although it does not appear to be much on the surface, it actually reduced part of the expenditure, which will be good for the company. It has made a great contribution. The reasons for the reduction in expenses are: first, we have formed a good cooperative relationship with third-party logistics companies to ensure the lowest price and quality; second, our storage capacity is relatively large, and we sign a one-year contract at one time to obtain volume discounts ; Again, try to pay at sight to get cash discounts. Because this part of the expenditure has been reduced a lot through the above efforts, the expenditure is not large, so it is completely possible to obtain a cash discount.
Summarizing the tenth year of work, we also have many shortcomings: in daily work, we still have many deficiencies, including tax calculations, relevant regulations on commercial discounts, and whether cash discounts are calculated. The knowledge of the taxable scope of value-added tax is not very clear. In these aspects, it is necessary to strengthen personal professional knowledge learning in future work and learn related products from colleagues in the company's technology department and customer department to continuously improve the overall level of the department. Cooperate with other departments of the company to mobilize funds to speed up capital turnover. Among them, product out-of-stock problems occur from time to time, and problems such as the loss of goods in the logistics company still hinder the company's rapid development from time to time. Project subcontracting is still in its infancy. There is only one external logistics company, which is in a monopoly position. Some prices are high, but they cannot negotiate. .
It is the job of our logistics department to cooperate and support all departments of the company and actively improve the company's transportation and warehousing solutions. It is the job of our logistics department to provide high-quality services, learn professional knowledge, improve work efficiency, and devote ourselves wholeheartedly to daily work. Go to work. Provide more complete services to Quark’s customers.
Personal summary of logistics management work 5
After another year of logistics management work, I can’t help but feel a lot of emotions. Looking back on the work process of logistics throughout the year, there are both bitter sweat and hard work. The joy of progress. In the past year, with the cooperation and support of various departments of the company and the joint efforts of department employees, various work tasks throughout the year were successfully completed. The work of our department over the past year is summarized and reported as follows.
1. Delivery
1. Compared with ___year_, our company's sales have declined due to the downturn in the overall environment. In terms of distribution, the performance of our delivery drivers has The salary is mainly determined by commission based on the goods delivered. In fact, it can be found that our drivers do not want to stay at home every day, and are willing to make more deliveries and do more work to increase their income.
2. In x year, when calculating the driver’s commission, I asked the revenue clerk to make statistics on the driver’s daily delivery orders, so as to ensure the reasonable arrangement of the goods delivery orders, and avoid the need for drivers to deliver large amounts of goods in the past. The situation of grabbing orders and rushing to deliver has maintained the common interests among drivers and the unity of department employees.
3. Sometimes stores are in a hurry to deliver goods, the volume of goods is relatively small, and the roads are relatively remote. Our delivery principle is to distribute by separate lines. Sometimes there are a lot of goods in one place, and after the driver left for a few minutes, he reported another goods and was called back. Our driver also got angry after going back and forth a few times, which was a waste of manpower and material resources. There is also a situation where there is not much goods, it is relatively partial, and it is urgent, and our department has to consider issues of fuel consumption and cost. Therefore, the logistics department needs the cooperation of stores and tries its best to explain to customers.
4. The shipping and loading drivers will check the goods one by one according to the outbound order, and the driver must do a second check of the goods in person.
5. Strengthen the connection and communication with various departments, effectively utilize the advantages of the company's existing vehicle personnel, and try to let customers take away some urgent and small quantities of small goods as much as possible.
2. Personnel requirements and management
1. At the beginning of the year, the company's staffing for the logistics management department was 8 people, but the actual number of people on duty has not met the requirement.
2. Due to the high mobility of personnel, it has always been a major problem that has plagued the department's work. As a job requirement for employees in my department, although it is not very technical. However, the work is intensive and requires high physical strength. It also requires hard work and studiousness, as well as a high sense of responsibility. You must understand your subordinates, including their character, personality, hobbies, work style, work ability and many other aspects. People of different personalities, ages and abilities should be managed in different ways so that they can make the best use of their talents. , make the best use of everything. At the same time, we must care about our employees' lives. In addition to criticism, we must also provide more encouragement and trust in them, so that they can feel the care and attention of the leadership, and let them know that we are not only superiors and subordinates, colleagues, but also support each other. , caring friendship. Of course, as a manager, you must also establish your authority in front of employees. This kind of prestige is not established by bad words and criticism, nor by blindly being a good guy. What you need is the strength of a team. You need the support of people who say good things about you, and you also need the support of people who say bad things about you.
3. Vehicle management
1. Regularly provide vehicle life safety awareness training and explanations to delivery drivers, and regularly clean and sanitize the inside and outside of the vehicle.
2. Strictly control vehicle costs within the department and arrange delivery routes reasonably and effectively.
3. Strictly require the delivery person to fill in the driving record: such as the driving time, itinerary, location, reason, and driver’s signature. If there is a driving, there must be a driving record, and it must be kept throughout the year. Departure record sheet.
4. Make a tabular archive of the annual vehicle cost usage: such as vehicle repair parts costs, maintenance, refueling time, and mileage traveled, so that the data can be checked within the department. Clarify the maintenance cycle and time.
5. Adhere to the principle of solving small problems by yourself and sending big problems for repair and buying repair parts yourself, so as to save vehicle expenses in the control department.
4. Work Review and Outlook
1. 20__ has passed slowly at the fingertips unknowingly, and 20__ is coming. Looking back on the past and looking forward to the future! There is the joy of progress and the guilt of mistakes at work. Carefully summarize the pros and cons, gains and losses at work.
2. Perform your job responsibilities conscientiously. In the new year, the logistics department will do its best for the development of the company.
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