How to deal with "digital signature verification error" prompted by Bank E Shield in personal online banking?

The handling method of "digital signature verification error" prompted by Bank E Shield in personal online banking;

1. Please confirm whether E Shield of Bank of China has been traded over the counter. If it has been reissued, you should get the reference number and authorization code. Please use the reference number and authorization code to download the certificate through the CA certificate download link on the right side of the personal online banking login page.

2. Please check and confirm whether the E-Shield CA certificate of Bank of China has expired through "China Bank Online Banking USBKey Digital Security Certificate Management Tool" (or through the counter of China Bank). If it is confirmed that it has expired, please bring your personal online banking card/passbook and your valid ID card/passbook to the counter outlet of China Bank to apply for replacement.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.

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