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Can I apply for temporary assistance if I cannot go out during the Jinan epidemic?

If I can’t go out during the epidemic, can I still apply for assistance?

Yes. It is recommended that temporary relief during the epidemic be reviewed and approved without meeting in person. Relevant certificates can be provided through non-contact methods such as pictures, videos, recordings, and express delivery of certificates. Documents that really require signatures will be supplemented and completed after the epidemic prevention period is over. During the epidemic prevention period, the verification of the applicant's family financial status and other aspects will be cancelled, and relevant procedures will be completed after the epidemic is lifted. However, it should be reminded that applicants must declare in good faith, provide truthful information about their family’s financial status, and must not conceal or make false reports, and actively cooperate with the civil affairs department. If an applicant obtains temporary assistance through fraud or conceals income or property status, the assistance funds and materials will be recovered in accordance with the law after verification by the civil affairs department. At the same time, information on their breach of trust will be collected on the public credit information platform, and disciplinary measures will be taken in accordance with the law. If a crime is constituted, legal responsibility will be pursued in accordance with the law.

Can I still apply for these temporary assistance after the epidemic?

The temporary assistance policy during the epidemic is a special arrangement for extraordinary times and is applicable to temporary assistance and related related matters during the prevention and control of the new coronavirus epidemic. transaction management. After the epidemic is lifted, the city’s original temporary assistance policies will be implemented. For details, please consult the civil affairs departments of each district or county.

Inquiry hotline:

Lixia District Civil Affairs Bureau 0531-88151215

Shizhong District Civil Affairs Bureau 0531-82078695

Huaiyin District Civil Affairs Bureau 0531-87589342

Tianqiao District Civil Affairs Bureau 0531-85872761

Licheng District Civil Affairs Bureau 0531-66899191

Changqing District Civil Affairs Bureau 0531-87223612

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Zhangqiu District Civil Affairs Bureau 0531-81295725

Jiyang District Civil Affairs Bureau 0531-84238855

Laiwu District Civil Affairs Bureau 0531-76128956

Steel Urban District Civil Affairs Bureau 0531-75703558

Pingyin County Civil Affairs Bureau 0531-87883967

Shanghe County Civil Affairs Bureau 0531-84870020

Jinan High-tech Zone Management Committee Development Department of Security 0531-88871708

Social Affairs Administration Bureau of the Southern Mountainous Area Management Committee 0531-88112721

Social Affairs Department of the Management Committee of the District Management Committee where the conversion of old and new kinetic energy started 0531-66604123